Clarification of Section 3.6 of DWP Acceptable Use Policy

The request was refused by Department for Work and Pensions.

Dear Department for Work and Pensions,

Section 3.6 of your Acceptable Use Policy states that you have a legal duty to ensure that personal and sensitive information is not overheard or overlooked in public areas when conducting DWP business.
Given that your Jobcentres and Restart provider offices are of the open plan design what measures are in place to ensure this does not happen? and what action can be taken if a claimant feels his information can be heard or overlooked by people nearby?

Yours faithfully,

Carl Davies

DWP freedom-of-information-requests, Department for Work and Pensions

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Dear Carl Davies,

I am writing in response to your request for information, received 22nd
December.

Yours sincerely,

DWP Central FoI Team