Clares Law

Response to this request is long overdue. By law, under all circumstances, NHS England should have responded by now (details). You can complain by requesting an internal review.

Dear NHS England,

For Clares Law to work, NHS staff need to record, protect and document the injuries suffered by victims of Domestic Violence;

A) Between (i) 2004 and 2006 (ii) 2007 and 2009 (iii) 2013 and 2015 what guidance, training and reviews were conducted to ensure that NHS staff including A & E staff, GP surgeries and Coroners best ensured the safety of women ( and men) who were struggling to escape Domestic Violence due to issues beyond their control?

B) Following the launch of Clares Law, has the NHS progressed a Health and Safety review to ensure that victims of Domestic Violence do not become victims of NHS maladministration and errors by NHS staff, GP's, A & E staff too?

C) Provide a copy of your policies and guidelines for NHS staff informing the police and social services about children or child carers at risk of Violence from a parent?

Please do not provide links and please comply with the Nolan Principles when responding to this FOI query.

Yours faithfully,

Fiona Watts

 #NolanPrinciples

FOI, England (NHS ENGLAND), NHS England

Dear Ms Watts,  

 

Thank you for your communication dated 24 March 2017.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

 

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

FOI, England (NHS ENGLAND), NHS England

Dear Ms Watts,

 

Our reference: Request for Clarification (FOI-053029)

 

Thank you for your Freedom of Information (FOI) request dated 24 March
2017. 

 

Your exact request was:

 

“For Clares Law to work, NHS staff need to record, protect and document
the injuries suffered by victims of Domestic Violence;

 

A) Between (i) 2004 and 2006 (ii) 2007 and 2009 (iii) 2013 and 2015 what
guidance, training and reviews were conducted to ensure that NHS staff
including A & E staff, GP surgeries and Coroners  best ensured the safety
of women ( and men) who were struggling to escape Domestic Violence due to
issues beyond their control?

 

B) Following the launch of Clares Law, has the NHS progressed a Health and
Safety review to ensure that victims of Domestic Violence do not become
victims of NHS maladministration and errors by NHS staff, GP's, A & E
staff too?

 

C) Provide a copy of your policies and guidelines for NHS staff informing
the police and social services about children or child carers at risk of
Violence from a parent?”

 

NHS England may hold information relevant to your request. However, we are
unable to begin processing your request without further clarification.

 

It may help if we explain that NHS England is not ‘the NHS’. The NHS in
England is not a single organisation but is made up of a range of
organisations such as Hospitals, Clinical Commissioning Groups (CCGs) and
Ambulance Trusts. NHS England is responsible for commissioning primary
care services such as GP and dental surgeries, as well as some specialised
secondary care services. Therefore, any recorded information NHS England
may be able to provide in response to an FOI request will generally relate
to the services NHS England commissions. For information on commissioned
services and the types of information NHS England holds can be found on
our [1]website and [2]publication scheme. For further information on the
NHS, its structure and other NHS organisations please refer to NHS Choices
[3]here.

 

It may also help if we explain that NHS England came into existence on 1
April 2013 and that NHS England does not directly employ any clinical
staff.

 

Under Section 1(3) of the FOI Act, an authority is not obliged to comply
with an FOI request when it reasonably requires further information in
order to identify and locate the information requested. We would be
grateful if you would clarify the following:

 

·         Are you requesting information from NHS England and if so, what
recorded information are you requesting?

 

In-line with the explanation above, please note that NHS England will only
be able to provide any relevant information regarding NHS England staff
and not staff who work for other NHS organisations.

 

Please be assured we are keen to assist with your request. However, we
cannot guarantee that Section 12 or any other exemptions under the FOI act
will not apply to any further information requested.

 

If you still require information from NHS England, please send your
clarified request to [4][NHS England request email] quoting your reference
number as it appears in the subject bar.

 

Kind regards,

 

Freedom of Information

Corporate Communications Team

Patients and Information Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][NHS England request email]

 

‘High quality care for all, now and for future generations’

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References

Visible links
1. http://www.england.nhs.uk/ourwork/
2. https://www.england.nhs.uk/contact-us/pu...
3. http://www.nhs.uk/NHSEngland/thenhs/abou...
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]

Dear FOI, England (NHS ENGLAND),

The first set of paragraphs of your website states the following;

"NHS England leads the National Health Service (NHS) in England. We set the priorities and direction of the NHS and encourage and inform the national debate to improve health and care.

We want everyone to have greater control of their health and their wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for spending this money effectively for patients and efficiently for the tax payer.

This vision shows that we are getting serious about prevention, identifying and delivering improvements in health care, redesigning the NHS so it continues to meet the needs of patients, ensuring the NHS is financially sustainable and engaging the public in this whole process.

We strongly believe in health and high quality care for all, now and for future generations."

Here is a link; https://www.england.nhs.uk/about/

Mmmhm?

What a farce hey?!

Now, please, stop wasting my time and show a little bit of effort to comply with UK data laws and my Freedom of Information Question.

Yours sincerely,

Fiona Watts

@magnacarta300
 #lawcomMIPO

FOI, England (NHS ENGLAND), NHS England

Dear Ms Watts

We write further to your email of 24 April 2017 with regard to Freedom of Information (FOI) request reference FOI-053029. As outlined in our email of 20 April 2017, NHS England requires further information/clarification from you in order to continue processing your request. Should you wish to provide further information/clarification you can do so by emailing [NHS England request email]. NHS England has not yet received clarification from you in this matter. As such, and until such time that clarification is received, we remain unable to progress your request.

We hope that this information is helpful.

Yours sincerely

Freedom of Information

NHS England
[NHS England request email]
0300 3 11 22 33

show quoted sections

Dear FOI, England (NHS ENGLAND),

In respect of UK data laws, you have failed to clarify which FOI question you seek clarity on?

Yours sincerely,

Fiona Watts

FOI, England (NHS ENGLAND), NHS England

1 Attachment

  • Attachment

    Freedom of Information Request for Clarification FOI 053029.html

    16K Download

Dear Ms Watts,

Thank you for your email. Please find below a copy of the clarification requested on 20 April 2017:

· Are you requesting information from NHS England and if so, what recorded information are you requesting?

A copy of our original clarification request is attached.

Yours sincerely

Freedom of Information

NHS England
[NHS England request email]
0300 3 11 22 33

show quoted sections

Dear FOI, England (NHS ENGLAND),

On the 25th May 2017, you delayed the progress of my FOI request by asking for further clarification. You wrote,

"Are you requesting information from NHS England and if so, what recorded information are you requesting?"

I am asking for the following information

A) Between (iii) 2013 and 2015 what guidance, training and reviews was overseen by NHS England to ensure that NHS staff including A & E staff, GP surgeries and Coroners best ensured the safety of women ( and men) who were struggling to escape Domestic Violence due to issues beyond their control?

B) Following the launch of Clares Law, has NHS England progressed a Health and Safety review to ensure that victims of Domestic Violence are catered for and do not become victims of NHS maladministration and errors by NHS staff, GP's, A & E staff too?

C) Provide a copy of your policies and guidelines for NHS England staff when informing the police and social services about children or child carers at risk of Violence from a parent?”

Yours sincerely,

Fiona Watts

#MIPO_nhs

FOI, England (NHS ENGLAND), NHS England

Dear Ms Watts,  

 

Thank you for your communication dated 14 June 2017.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website [1]here.

 

If you have any queries about this request or wish to contact us again,
please email [2][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [3][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [4][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

 

 

show quoted sections

References

Visible links
1. https://www.england.nhs.uk/
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]
4. mailto:[NHS England request email]

Dear FOI, England (NHS ENGLAND),

Following your delaying tactics, you could at least now resolve this FOI?

Yours sincerely,

Fiona Watts

#MIPO_NHS
 #MisconductInPublicOffice

FOI, England (NHS ENGLAND), NHS England

Dear Ms Watts,

Thank you for your communication dated 22 June 2017, in relation to your Freedom of Information (FOI) Act request reference FOI-053721.

As per our acknowledgement email of 16 June 2017, NHS England endeavours to respond to all requests under the FOI Act within twenty days of receipt. Should we be unable to do so, we will notify you as soon as possible.

If you have any queries about this request or wish to contact us again, please email [NHS England request email] and the message will be forwarded appropriately. Please remember to quote the above reference number in any future communications.

Yours sincerely,

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [NHS England request email]

show quoted sections

FOI, England (NHS ENGLAND), NHS England

Dear Ms Read,

 

We are writing with regard to your Freedom of Information (FOI) request
dated 14 June 2017.

 

Please accept our apologies for the delay in responding to your request.
NHS England is not in a position to respond to your request at this time.
We are still in the process of assessing your request and will provide you
with a full response as soon as possible. We will write to provide a
further update on or before 26 July 2017, if your response is not complete
by this time.

 

We apologise for any inconvenience this may cause. Please be aware that
you have the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted
at:-

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [1][email address]  

Website: [2]www.ico.gov.uk

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [3][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [4][NHS England request email]

 

‘High quality care for all, now and for future generations’

show quoted sections

Dear FOI, England (NHS ENGLAND),

Thank you for your apology about your failure to adhere to UK data laws since 24th March 2014. But you fail to offer any resolution or best explanation for your delay?

You then wrote;
"We apologise for any inconvenience this may cause. Please be aware that you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner’s Office (ICO) can be contacted
at:-"

The Information Commissioner's Office;

Well, I have no "rights", your team are fully aware that I have already been down that route. I would not have been a victim of perjury by 2 sets of NHS lawyers since 16th October 2015 if the ICO and PHSO had both been fit for purpose.

Manchester Coroner;

Earlier this year, when the Manchester Coroner, Nigel Meadows, released the Witness Statements relating to the death of Nicola Davies in March 2004, it demonstrated that the NHS, the victim's family and the police would have been in no doubt that the relationship (with the father of her son) had been violent.

Manchester Hospital A & E Department;
So when the most recent girlfriend of the same man, lands up in A & E in August 2004 due to his violence against her, what protocols should have been adhered to when she approached a wide range of NHS agencies from the North West to Suffolk between 2004 and 2015

PERJURY;

I refer you to the start of my original FOI on 24th March 2017;
"For Clares Law to work, NHS staff need to record, protect and document the injuries suffered by victims of Domestic Violence;"

Human Rights;
You see, if your staff are not bothering to log the injuries or requests for help, how can the victim access justice in a timely fashion, as is their basic human right?

Yours sincerely,

Fiona Watts

@magnacarta300
 #MisconductInPublicOffice

FOI, England (NHS ENGLAND), NHS England

Dear Ms Watts,

 

Re: Freedom of Information request (Our Ref: FOI-053721)

 

Thank you for your Freedom of Information (FOI) request dated 14 June
2017. Please accept our sincere apologies for the delay in providing a
response to your request.

 

Your exact request was:

 

“I am asking for the following information

 

A) Between  (iii) 2013 and 2015 what guidance, training and reviews was
overseen by NHS England  to ensure that NHS staff including A & E staff,
GP surgeries and Coroners  best ensured the safety of women ( and men) who
were struggling to escape Domestic Violence due to issues beyond their
control?

 

B) Following the launch of Clares Law, has NHS England progressed a Health
and Safety review to ensure that victims of Domestic Violence are catered
for and do not become victims of NHS maladministration and errors by NHS
staff, GP's, A & E staff too?

 

C) Provide a copy of your policies and guidelines for NHS England staff
when informing the police and social services about children or child
carers at risk of Violence from a parent?”

 

 

NHS England does not hold information in relation to your request.

 

A) Between  (iii) 2013 and 2015 what guidance, training and reviews was
overseen by NHS England  to ensure that NHS staff including A & E staff,
GP surgeries and Coroners  best ensured the safety of women ( and men) who
were struggling to escape Domestic Violence due to issues beyond their
control?

 

NHS England has no role in overseeing the training, education or
governance of Accident and Emergency staff, or of Coroners.

 

General Practitioners (GPs) are professionally required to ensure that
safeguarding is part of their ongoing training and education. Each Named
GP within a district works with all the local practices to identify
learning needs, disseminate local learning from Domestic Homicide Reviews
and Serious Case Reviews, facilitate multiagency working and support
safeguarding education. Safeguarding training and education is integral to
the legislative requirements of safeguarding, and as such, GPs are
required to undertake training regularly to maintain their skills and
competencies.

 

Oversight and governance of this process would be undertaken by the
safeguarding team within the local Clinical Commissioning Group (CCG) to
ensure that compliance adhered to local policy and contained learning from
local cases as identified above. GPs are required by NHS England as
contract holders to self-certify that they are compliant with all elements
of their contracts, which includes the requirement to ensure all staff
employed are trained in all aspects of safeguarding vulnerable people. As
part of their revalidation discussions, GPs will give evidence of their
professional training and education; this will include safeguarding.

 

NHS England work collaboratively with the Care Quality Commission who
inspect general practices where safeguarding practice is reviewed. Working
with NHS England, the Royal College of General Practitioners has created a
safeguarding toolkit that references domestic violence. This toolkit is
designed to support the training and education of GPs. GPs and all other
health practitioners use the Safeguarding Children and Young People: Roles
and Competencies for Health Care Staff, Intercollegiate Guidance (March
2014) to ensure that they are trained to the correct competency level for
the role that they undertake. A Best Practice Guidance document for Adult
Safeguarding is to be published in the next two months.

 

Information on how to make an FOI request regarding Coroners can be found
on the Courts and Tribunals Judiciary web page:

 

[1]https://www.judiciary.gov.uk/foi/

 

 

B) Following the launch of Clare’s Law, has NHS England progressed a
Health and Safety review to ensure that victims of Domestic Violence are
catered for and do not become victims of NHS maladministration and errors
by NHS staff, GP's, A & E staff too?

 

Clare’s Law is a scheme allowing police to disclose to individuals details
of their partners’ abusive pasts; this was extended to all police forces
across England and Wales from March 2014.

 

Every request under Clare’s Law is thoroughly checked by a panel made up
of police, probation services and other agencies to ensure information is
only passed on where it is lawful, proportionate and necessary. Trained
police officers and advisers, which may include Independent Domestic Abuse
Advisors, are then on hand to support victims through the difficult and
sometimes dangerous transitional period. NHS England has no role to play
in this work. Any health or safeguarding work needed to support the panel
would be provided by the local safeguarding team at the CCG.

 

As such, you may wish to redirect this part of your enquiry to individual
CCGs. You can find CCG contact information on the NHS Choices website:

 

[2]http://www.nhs.uk/ServiceDirectories/Pag...

 

NHS England safeguarding team have a work programme focused on Domestic
Abuse, part of this work is to review the current practices for Domestic
Abuse support and identify any gaps from a health perspective.  A recent
SafeLives report has been presented to the National Safeguarding Steering
Group and regional safeguarding teams reviewing the findings. 

 

 

C) Provide a copy of your policies and guidelines for NHS England staff
when informing the police and social services about children or child
carers at risk of Violence from a parent?”

 

NHS England staff and those working within local health systems would be
subject to local safeguarding policies and procedures agreed by local
safeguarding partners which will include the local authority, police and
CCGs.

 

NHS England has a safeguarding policy that is current under review. This
policy supports colleagues at a national level, and gives some guidance
about how to deal with safeguarding issues from a national perspective. If
NHS England is aware of issues for staff members they would follow normal
local safeguarding policies and procedures.

 

Copyright: NHS England operates under the terms of the open government
licence. Please see the NHS England Terms and conditions on the following
link:

 

[3]http://www.england.nhs.uk/terms-and-cond...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review by writing to us, within two
months of the date of this letter, to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [4][NHS England request email]

 

Please quote the reference number FOI-053721 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [5][email address]  

Website: [6]www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [7][NHS England request email].

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [8][NHS England request email]

 

show quoted sections

Dear FOI, England (NHS ENGLAND),

..... back in March, I asked you to;

C) Provide a copy of your policies and guidelines for NHS England staff when informing the police and social services about children or child carers at risk of Violence from a parent?”

You were in no doubt that I sought to view the policies and guideline that were in place since 2004. By now, under UK data law, you should have provided me with the "at risk guidelines" that staff (employed under the NHS logo) could have referred to between 2004 and 2012.

Yours concerned,

Fiona Watts

@magnacarta300
 #MisconductInPublicOffice
 #MIPO_nhs

Dear FOI, England (NHS ENGLAND),

RE: "Long Overdue"

COMPLAINT AGAINST YOUR DEPARTMENT;

1. You have failed to adhere to the Nolan Principles when responding to my FOI.
2. Instead your department has successfully confused my right to information with some sly delaying tactics, addressing me with the wrong name and then trying to hoodwink with the same old boring NHS propaganda.

You have 10 days to progress my complaint; your failure to do so will lead to civil action from me.

Yours sincerely,

Fiona Watts

FOI, England (NHS ENGLAND), NHS England

Dear Ms Watts,

NHS England has responded in full to your request and is not able to provide any further information in respect of these matters. However, we would like to apologise for referring to you by an incorrect name in our email of 12 July 2017.

If you are dissatisfied with the way in which NHS England has handled your request you have the right to approach the Information Commissioner's Office; details for which are contained within our original response.

Yours sincerely

Freedom of Information

NHS England
[NHS England request email]
0300 3 11 22 33

show quoted sections

Mr D C Quince left an annotation ()

Hi,
As the authority has said that they will not provide more information, i think it is probably best for this request to be reclassified from "Long Overdue".

Thanks,
D Q

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