Claims handling contract and risk management

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Felicity Dennis

Dear Highland Council,

In the interest of transparency, I would like you to answer the following questions in relation to a recent tender for your claims handling software:

What organisation won the tender to provide your claims handling software?
What was the winning bid for this contract?
What is the annual maintenance cost of this contract?
When is the contract up for renewal?
Who is responsible for this contract? Please provide their email address.

In addition to the above, do you use risk management software? If so, which software do you use?
When is this contract up for renewal?
What is the annual cost of this software?
Who is responsible for risk management? Please provide their email address.

Yours faithfully,

Felicity Dennis

Customer Services - Finance, Highland Council

1 Attachment

Dear Ms Dennis

Please see attached our response to your email of 8 June 2016.

Yours sincerely

Carolynn Baker

Customer Services Officer

Finance Service

Tel:  01463 702036

Fax: 01463 702088

Email [1][email address]

          [2][email address]

 

 

Unless related to the business of The Highland Council, the views or
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Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach
fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a'
riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan
eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air
innse.

Listening * Open * Valuing * Improving * Supporting * Partnering * Delivering
Èisteachd * Fosgailte * Luach * Leasachadh * Taic * Com-pàirteachas *
Lìbhrigeadh

References

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