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Claimant Commitment

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Dear Department for Work and Pensions,

Please provide the latest Universal Credit Claimant Commitment and the work search and preparation plan if it is separate from the Claimant Commitment.

Please also provide any guidelines/training used by Jobcentre staff in relation to preparing a Claimant Commitment with a jobseeker.

Yours faithfully,

Jason Davies

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.

By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 

If your email is a Freedom of Information request you can normally
expect a response within 20 working days.

Should you have any further queries in connection with this request do
please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Thank you for your Freedom of Information request; please see the attached acknowledgement.
If you have any queries about this letter please contact me quoting the reference number above.
Yours sincerely,

DWP Central FoI Team
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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF www.ico.gov.uk

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DWP Strategy Freedom of Information, Department for Work and Pensions

2 Attachments

Please see the attached response to your Freedom of Information request.

Many thanks,

DWP Central FoI Team
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Dear DWP Strategy Freedom of Information,

Thank you for your response.

I do not accept your reasoning behind the refusal to provide the information requested. The Claimant Commitment is already in use in pilot areas and will be rolled out to 100 more Jobcentres per month from October. The fact that it is in full and continually increasing use with claimants is sufficient reason for you to disclose the requested information so that those claimants have full knowledge of the process of committing to a Claimant Commitment and I would be grateful if you would reconsider your response.

Yours sincerely,

Jason Davies

DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Thank you for your Freedom of Information review request; please see the attached acknowledgement.
If you have any queries about this letter please contact me quoting the reference number above.
Yours sincerely,

DWP Central FoI Team
------------------------------------------------------------------------------------------------------

Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF www.ico.gov.uk

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Talbot Gina DWP FLDM MCT, Department for Work and Pensions

1 Attachment

Please see the attached reply to your Freedom of Information request

Yours sincerely

DWP Central FoI team

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John Slater left an annotation ()

The fact that a document is being regularly updated is not a valid reason to refuse to disclose it. You might want to consider complaining to the ICO.

We don't know whether the most recent response to this request contains information or not – if you are Jason Davies please sign in and let everyone know.