Cladded insulation scheme

Cheryl Ladding made this Freedom of Information request to Sheffield Homes Limited

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Sheffield Homes Limited,

How much of the Lansdowne/Hanover insulated cladding scheme is repair and how much is improvement.
A % calculation is acceptable.

How do you distinguish between what is repair and what is improvement? What is the criteria?

Please list the 5 main reasons in order of priority for undertaking this scheme.

How much was included in this contract with Apollo for final t.v aerial connections?

How many tv aerial final connections has Apollo done?

How many properties on each estate have been given permission to erect:
a.) hotbird satellite dishes?
b.) privately paid for sky dishes?

Does the communal aerial allow sky plus to work?

Why is the wiring not concealed under the cladding?

Yours faithfully,

Cheryl Ladding


Sheffield Homes
Customer Care and Communications Team
PO Box 1918
Sheffield S1 2XX
Telephone: 0114 2930000/2053333


Date: 18th January 2013

Good Afternoon

Thank you for your recent request for information regarding the Lansdowne/Hanover insulated cladding scheme. This has been logged as FOI0091 and will be dealt with as a Freedom of Information Request, under the Freedom of Information Act 2000.

The Act states that we must respond to you within 20 working days. We will respond to your request by 7th February 2013.

If you have any queries please contact me on 0114 2930000

Thank you.

Yours sincerely,

Alex Westran
Housing Co-ordinator
Customer Care and Communications Team

show quoted sections

Dear Sheffield Homes Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Sheffield Homes Limited's handling of my FOI request 'Cladded insulation scheme'.

You have not replied within the prescribed time frame and have exceeded it quite excessively.
Please provide the requested answers and please tell me why you have not responded, the reason for non compliance with the law.

A full history of my FOI request and all correspondence is available on the Internet at this address:

Yours faithfully,

Cheryl Ladding

Westran Alex,

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Sheffield Homes
PO Box 1918
S1 2XX
Telephone: 0114 2930000/2053333
Our Ref: FOI0091
Date: 20th February 2013
Dear Cheryl Ladding,
Re: Your Recent Request for Information
Please find attached the information relating to your recent Freedom of
Information Request.
If you are unhappy with the service you have received in relation to your
request and wish to request a review then please let us know.  You can do
this by either writing to the above address or by emailing
[1][Sheffield Homes Limited request email]
If you are not content with the outcome of this review, you may apply
directly to the Information Commissioner for a decision. Generally, the
Commissioner does not make a decision unless you have exhausted the review
procedure. The Information Commissioner can be contacted at: The
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF.
Please feel free to contact me if I can be of any further assistance.
Yours sincerely,
Alex Westran
Housing Co-ordinator
Customer Care and Communications Team
Alex Westran
Housing Coordinator - Feedback
Howden House
Customer Care and Communications
Sheffield Homes
PO Box 483,
M33 0DH
T: 0114 27 35867
F: 0114 27 37736
Our purpose is to provide excellent homes and housing services to all our
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1. mailto:[Sheffield Homes Limited request email]

Dear Westran Alex,
Ref: FOI0091

You only sent one page with information on, but it appears there should be more. Could you please re-send the other information.

Yours sincerely,

Cheryl Ladding

Customer Care and Communications, Sheffield Homes Limited

1 Attachment


My appologies, it is all one document but doesn't show the
final two answers.

Hopefully the attached file should work

Thanks Alex Westran

Customer Care and Communications, Sheffield Homes Limited

1 Attachment