CIW and WCBC Conference

Jane Jordon made this Freedom of Information request to Care Inspectorate Wales

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Dear Care Inspectorate Wales,

I am seeking a copy of the report from the conference meeting held between WCBC and CIW refered to in this section from CIW report on Wrexham Council services.

"In the early part of 2018 Children’s services were not benefiting from the same level of insight or improvement. It became evident improvements expected in children services following a previous inspection were not being delivered and some areas were experiencing decline. We highlighted concerns to the local authority and addressed them through a CIW Improvement Conference. At the close of conference we were satisfied the local authority understood our concerns and had begun to take steps to make improvements."

Yours faithfully,

Jane Jordon

Care Inspectorate Wales

Diolch i chi am gysylltu ag Arolygiaeth Gofal Cymru (AGC) mae'r neges yma
yn gadarnhad ein bod wedi derbyn eich e-bost. Os ydych wedi cysylltu gyda
AGC i gofnodi achos i godi pryder am wasanaeth, dyma'ch cydnabyddiaeth
wrth AGC bydd aelod o'n tîm Cyswllt mewn cysylltiad â chi cyn bo hir.

Nod AGC yw ceisio ymateb i chi o fewn 48 awr, ond os bydd angen i chi
siarad â rhywun ar frys gallwch gysylltu âg AGC ar 0300 7900 126 a dewis
yr opsiwn perthnasol.

Thank you for contacting Care Inspectorate Wales (CIW) this automatic
reply is confirmation we have received your email. If you have contacted
us to raise a concern about a service this is your acknowledgement from
CIW and a member of our Connect team will be in touch with you shortly.

CIW aim to respond to you within 48 hours, but if you do need to speak to
someone urgently you can contact CIW on 0300 7900 126 and select the
relevant option.’ Sganiwyd y neges hon am bob feirws hysbys wrth iddi
adael Llywodraeth Cymru. Mae Llywodraeth Cymru yn cymryd o ddifrif yr
angen i ddiogelu eich data. Os cysylltwch â Llywodraeth Cymru, mae ein
[1]hysbysiad preifatrwydd yn esbonio sut rydym yn defnyddio eich
gwybodaeth a sut rydym yn diogelu eich preifatrwydd. Rydym yn croesawu
gohebiaeth yn Gymraeg. Byddwn yn anfon ateb yn Gymraeg i ohebiaeth a
dderbynnir yn Gymraeg ac ni fydd gohebu yn Gymraeg yn arwain at oedi. On
leaving the Welsh Government this email was scanned for all known viruses.
The Welsh Government takes the protection of your data seriously. If you
contact the Welsh Government then our [2]Privacy Notice explains how we
use your information and the ways in which we protect your privacy. We
welcome receiving correspondence in Welsh. Any correspondence received in
Welsh will be answered in Welsh and corresponding in Welsh will not lead
to a delay in responding.

References

Visible links
1. file:///tmp/”https:/gov.wales/about/welsh-government-privacy-notice/?lang=cy”
2. https://gov.wales/about/welsh-government...

Care Inspectorate Wales

Dear Jane Jordon

 

Request for Information ref - ATISN 13824

 

Thank you for your request which we received on 26/02/2020.  You asked
for:

 

·         A copy of the report from the conference meeting held between
WCBC and CIW, referred to in a CIW report on Wrexham Council services.

 

You will receive a response by 25/03/2020.  If you have any queries about
this request, please do not hesitate to contact me at the address below. 
Please remember to quote the reference number above in any future
correspondence. 

 

The request you sent me contains personal information about you - for
example, your name and address. The Welsh Government will be the
controller for this information and, in accordance with the General Data
Protection Regulation, it will be processed in order to fulfil our public
task and meet our legal obligations under the Act to provide you with a
response. We will only use this personal information to deal with your
request and any matters which arise as a result of it. We will keep your
personal information and all other information relating to your request
for three years from the date on which your request is finally closed. 
Your personal information will then be disposed of securely.

 

Under data protection legislation, you have the right:  

 

•           to be informed of the personal data we hold about you and to
access it

•           require us to rectify inaccuracies in that data

•           to (in certain circumstances) object to or restrict processing

•           for (in certain circumstances) your data to be ‘erased’

•           to (in certain circumstances) data portability

•           to lodge a complaint with the Information Commissioner’s
Office (ICO) who is our independent regulator for data protection

 

For further information about the information which the Welsh Government
holds and its use, or if you wish to exercise your rights under the GDPR,
please see contact details below:

 

Data Protection Officer

Welsh Government

Cathays Park                                    

CARDIFF

CF10 3NQ

Email: [1]DataProtectionOfficer@gov.wales

 

The contact details for the Information Commissioner’s Office are:

 

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 01625 545 745 or 0303 123 1113

Website: [2]www.ico.org.uk   

 

Any information released under the Freedom of Information Act 2000 or
Environmental Information Regulations 2004 will be listed in the Welsh
Government’s Disclosure Log (at
[3]https://gov.wales/freedom-of-information...).

 

Yours sincerely,

 

Rebecca Lee

Rheolwr Gwybodaeth / Quality & Information Officer
Arolygiaeth Gofal Cymru (AGC)  / Care Inspectorate Wales (CIW)

Ffôn / Tel: 0300 790 0126
E-bost: [4]ciwinformation@llyw.cymru / E-mail:
[5]ciwinformation@gov.wales

[6]www.arolygiaethgofal.cymru  / [7]www.careinspectorate.wales

[8]Twitter:  [9]@arolygu_gofal /  [10]@care_wales

[11]Mynnwch gael ein cylchlythyr / [12]Get our newsletter

 

Mae'r e-bost hwn wedi'i fwriadu ar gyfer y derbynnydd(ion) yn unig a gall
gynnwys gwybodaeth gyfrinachol. Os ydych chi'n credu eich bod wedi derbyn
yr e-bost hwn mewn camgymeriad, a wnewch chi ei ddileu a hysbysu
Arolygiaeth Gofal Cymru trwy anfon e-bost at
[13]CIWInformation@llyw.cymru. Ni ddylech gopïo, defnyddio na datgelu
cynnwys yr e-bost hwn heb ganiatâd Arolygiaeth Gofal Cymru. I ddarganfod
sut mae Arolygiaeth Gofal Cymru yn defnyddio ac yn storio gwybodaeth
bersonol, darllenwch ein [14]AGCHysbysiad Preifatrwydd

 

This email is intended for the addressee(s) only and may contain
confidential information.  If you believe that you have received this
email in error, please delete it and notify Care Inspectorate Wales at
[15]CIWInformation@gov.wales.  You should not copy, use or disclose the
content of this email without the consent of Care Inspectorate Wales.  To
find out how Care Inspectorate Wales uses and stores personal information,
please read our [16]CIW Privacy Notice

 

 

Sganiwyd y neges hon am bob feirws hysbys wrth iddi adael Llywodraeth
Cymru. Mae Llywodraeth Cymru yn cymryd o ddifrif yr angen i ddiogelu eich
data. Os cysylltwch â Llywodraeth Cymru, mae ein [17]hysbysiad
preifatrwydd yn esbonio sut rydym yn defnyddio eich gwybodaeth a sut rydym
yn diogelu eich preifatrwydd. Rydym yn croesawu gohebiaeth yn Gymraeg.
Byddwn yn anfon ateb yn Gymraeg i ohebiaeth a dderbynnir yn Gymraeg ac ni
fydd gohebu yn Gymraeg yn arwain at oedi. On leaving the Welsh Government
this email was scanned for all known viruses. The Welsh Government takes
the protection of your data seriously. If you contact the Welsh Government
then our [18]Privacy Notice explains how we use your information and the
ways in which we protect your privacy. We welcome receiving correspondence
in Welsh. Any correspondence received in Welsh will be answered in Welsh
and corresponding in Welsh will not lead to a delay in responding.

References

Visible links
1. mailto:DataProtectionOfficer@gov.wales
2. http://www.ico.org.uk/
3. https://gov.wales/freedom-of-information...
4. mailto:ciwinformation@llyw.cymru
5. mailto:ciwinformation@gov.wales
6. http://www.aggcc.org.uk/
7. http://www.cssiw.org.uk/
8. http://www.twitter.com/care_wales
9. http://www.twitter.com/Arolygu_gofal
10. http://www.twitter.com/care_wales
11. https://cssiw.gov.wales/news/newsletters...
12. https://cssiw.gov.wales/news/newsletters...
13. mailto:CIWInformation@llyw.cymru
14. https://arolygiaethgofal.cymru/sut-rydym...
15. mailto:CIWInformation@gov.wales
16. https://careinspectorate.wales/how-we-us...
17. file:///tmp/”https:/gov.wales/about/welsh-government-privacy-notice/?lang=cy”
18. https://gov.wales/about/welsh-government...

Care Inspectorate Wales

2 Attachments

  • Attachment

    ATISN 13824 2020 03 25 Final Response.pdf

    304K Download View as HTML

  • Attachment

    ATISN 13824 2020 03 25 Final Response Appendix 1 Letter to WCBC following Improvement conference of 08102018.pdf

    310K Download View as HTML

Dear Jane Jordon

 

Request for Information ref. ATISN 13824

 

Please find attached Care Inspectorate Wales’ response to your request for
information.

 

Kind regards

 

Kirsty Manton

Rheolwr Ansawdd a Gwybodaeth / Quality & Information Manager
Arolygiaeth Gofal Cymru (AGC)  / Care Inspectorate Wales (CIW)

Ffôn / Tel: 0300 790 0126
E-bost: AGCGwybodaeth@llyw.cymru / E-mail: CIWInformation@gov.wales

[1]www.arolygiaethgofal.cymru  / [2]www.careinspectorate.wales

[3]Twitter:  [4]@arolygu_gofal /  [5]@care_wales

[6]Mynnwch gael ein cylchlythyr / [7]Get our newsletter

 

Mae'r e-bost hwn wedi'i fwriadu ar gyfer y derbynnydd(ion) yn unig a gall
gynnwys gwybodaeth gyfrinachol. Os ydych chi'n credu eich bod wedi derbyn
yr e-bost hwn mewn camgymeriad, a wnewch chi ei ddileu a hysbysu
Arolygiaeth Gofal Cymru trwy anfon e-bost at [8]CIWInformation@llyw.cymru.
Ni ddylech gopïo, defnyddio na datgelu cynnwys yr e-bost hwn heb ganiatâd
Arolygiaeth Gofal Cymru. I ddarganfod sut mae Arolygiaeth Gofal Cymru yn
defnyddio ac yn storio gwybodaeth bersonol, darllenwch ein [9]AGCHysbysiad
Preifatrwydd

 

This email is intended for the addressee(s) only and may contain
confidential information.  If you believe that you have received this
email in error, please delete it and notify Care Inspectorate Wales at
[10]CIWInformation@gov.wales.  You should not copy, use or disclose the
content of this email without the consent of Care Inspectorate Wales.  To
find out how Care Inspectorate Wales uses and stores personal information,
please read our [11]CIW Privacy Notice

 

[12]ciw - coronavirus banner

[13]https://phw.nhs.wales/

 

 

 

Sganiwyd y neges hon am bob feirws hysbys wrth iddi adael Llywodraeth
Cymru. Mae Llywodraeth Cymru yn cymryd o ddifrif yr angen i ddiogelu eich
data. Os cysylltwch â Llywodraeth Cymru, mae ein [14]hysbysiad
preifatrwydd yn esbonio sut rydym yn defnyddio eich gwybodaeth a sut rydym
yn diogelu eich preifatrwydd. Rydym yn croesawu gohebiaeth yn Gymraeg.
Byddwn yn anfon ateb yn Gymraeg i ohebiaeth a dderbynnir yn Gymraeg ac ni
fydd gohebu yn Gymraeg yn arwain at oedi. On leaving the Welsh Government
this email was scanned for all known viruses. The Welsh Government takes
the protection of your data seriously. If you contact the Welsh Government
then our [15]Privacy Notice explains how we use your information and the
ways in which we protect your privacy. We welcome receiving correspondence
in Welsh. Any correspondence received in Welsh will be answered in Welsh
and corresponding in Welsh will not lead to a delay in responding.

References

Visible links
1. http://www.aggcc.org.uk/
2. http://www.cssiw.org.uk/
3. http://www.twitter.com/care_wales
4. http://www.twitter.com/Arolygu_gofal
5. http://www.twitter.com/care_wales
6. https://cssiw.gov.wales/news/newsletters...
7. https://cssiw.gov.wales/news/newsletters...
8. mailto:CIWInformation@llyw.cymru
9. https://arolygiaethgofal.cymru/sut-rydym...
10. mailto:CIWInformation@gov.wales
11. https://careinspectorate.wales/how-we-us...
13. https://eur01.safelinks.protection.outlo...
14. file:///tmp/”https:/gov.wales/about/welsh-government-privacy-notice/?lang=cy”
15. https://gov.wales/about/welsh-government...