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Civil Service Commissioner

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Dear Information Commissioner’s Office,

Can you tell me how many complaints have been made to you regarding breaches of the Freedom of Information Act (FOI) against the Civil Service Commission between 2006 and June 2017 and also:

1) How many times you ordered the Civil Service Commission to release the information the complainant had previously requested;
2) A copy of the Decision Notices showing you found against the Commission.

Yours faithfully,

Andi Ali

AccessICOinformation, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit [1]http://ico.org.uk/about_us/how_we_comply

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.

 

If you have requested advice - we aim to respond within 14 days.

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.

 

If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.

 

Yours sincerely

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[2]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [3]http://www.twitter.com/ICOnews

 

The ICO's mission is to uphold information rights in the public interest.
To find out more about our work please visit our website, or subscribe to
our e-newsletter at ico.org.uk/newsletter.

If you are not the intended recipient of this email (and any attachment),
please inform the sender by return email and destroy all copies without
passing to any third parties.

If you'd like us to communicate with you in a particular way please do let
us know, or for more information about things to consider when
communicating with us by email, visit ico.org.uk/email

References

Visible links
1. http://ico.org.uk/about_us/how_we_comply
2. http://www.ico.org.uk/tools_and_resource...
3. http://www.twitter.com/ICOnews

Information Commissioner’s Office

25 July 2017
 

Case Reference Number IRQ0687681

 

Dear Mr Ali,

Request for Information
 
We are now in a position to respond to your information request received
by the Information Commissioner’s Office (ICO) on 26 June 2017.
 
We have dealt with your request in accordance with your ‘right to know’
under section 1(1) of the Freedom of Information Act 2000 (FOIA).

Request

In your request you asked for the following:
 
“Can you tell me how many complaints have been made to you regarding
breaches of the Freedom of Information Act (FOI) against the Civil Service
Commission between 2006 and June 2017 and also:

1) How many times you ordered the Civil Service Commission to release the
information the complainant had previously requested;
2) A copy of the Decision Notices showing you found against the
Commission.”
 
Information Held
 
We can confirm that we do hold information within the scope of your
information request. We only hold information about ICO freedom of
information complaint cases from 1 April 2014 onwards.
 
We have therefore conducted reasonable searches of our casework management
system for the number of complaint cases held where the submitted about
party is the Civil Service Commission between the 1 April 2014 and 26 June
2017.     
 
We are able to confirm that 6 complaint cases matching the scope of your
request are held on our system.  
 
Information Withheld
 
Some of the information requested is reasonably accessible to you by other
means because it is available online. It is therefore exempt under section
21 of the FOIA. We have provided links to this information with this
response for ease of reference.
 
You can access copies of ICO Decision Notices, the outcomes and any action
required of the public authority by following the link below and using the
filtering and search tool provided to locate Decision Notices relating to
the Civil Service Commission.
 
[1]https://search.ico.org.uk/ico/search/dec...
 
This concludes our response to your request.  

Review Procedure

I hope this provides you with some useful information. However, if you are
dissatisfied with this response and wish to request a review of our
decision or make a complaint about how your request has been handled you
should write to the Information Access Team at the address below or email
[2][ICO request email].

Your request for internal review should be submitted to us within 40
working days of receipt by you of this response. Any such request received
after this time will only be considered at the discretion of the
Commissioner. 

A copy of our review procedure can be accessed from our website [3]here.
 
Yours sincerely,

Aideen Oakes
Lead Information Access Officer

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
 
[4]ico.org.uk  [5]twitter.com/iconews
 
For information requests please use [6][ICO request email]
 
 
 

The ICO's mission is to uphold information rights in the public interest.
To find out more about our work please visit our website, or subscribe to
our e-newsletter at ico.org.uk/newsletter.

If you are not the intended recipient of this email (and any attachment),
please inform the sender by return email and destroy all copies without
passing to any third parties.

If you'd like us to communicate with you in a particular way please do let
us know, or for more information about things to consider when
communicating with us by email, visit ico.org.uk/email

References

Visible links
1. https://search.ico.org.uk/ico/search/dec...
2. mailto:[ICO request email]
3. https://ico.org.uk/media/about-the-ico/p...
4. http://ico.org.uk/
5. https://twitter.com/iconews
6. mailto:[ICO request email]

Dear Information Commissioner’s Office,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Information Commissioner’s Office's handling of my FOI request 'Civil Service Commissioner'.

You state that there are “6 complaint cases which match the scope of my
request held on your system and that you have provided links to this information.”
I’m sorry but you have not provided ‘links’ but a ‘link’ can you provide these ‘links’ you refer too?
Further, by accessing copies of ICO Decision Notices, the outcomes and any action
required of the public authority as you suggested, I still cannot find the information I requested. For example, I am unable to find out how many times you ordered the Civil Service Commission to release the information the complainant had previously requested. Please provide it.
Further, you state that “some of the Information is withheld because it is reasonably accessible to you by other means.” But what about the information that is not reasonably accessible – please provide that.
Further, you have only provided information from 1 April 2014 and 26 June 2017 – yet I asked for information dating back to 2006?
So, come on. Please provide the information I requested. Anybody would think you had something to hide and you were reluctant to provide it.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Andi Ali

AccessICOinformation, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit [1]http://ico.org.uk/about_us/how_we_comply

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.

 

If you have requested advice - we aim to respond within 14 days.

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.

 

If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.

 

Yours sincerely

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[2]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [3]http://www.twitter.com/ICOnews

 

The ICO's mission is to uphold information rights in the public interest.
To find out more about our work please visit our website, or subscribe to
our e-newsletter at ico.org.uk/newsletter.

If you are not the intended recipient of this email (and any attachment),
please inform the sender by return email and destroy all copies without
passing to any third parties.

If you'd like us to communicate with you in a particular way please do let
us know, or for more information about things to consider when
communicating with us by email, visit ico.org.uk/email

References

Visible links
1. http://ico.org.uk/about_us/how_we_comply
2. http://www.ico.org.uk/tools_and_resource...
3. http://www.twitter.com/ICOnews

Information Commissioner’s Office

14 August 2017

 

Case Reference Number IRQ0687681

 

Dear Mr Ali,

Thank you for your correspondence of 9 August 2017.  
 
This correspondence will now be treated as a request for an internal
review of the response we provided to your recent request for information
under the Freedom of Information Act 2000.
 
We will aim to respond by 7 September 2017 which is 20 working days from
the day after we received your recent correspondence. This is in
accordance with our internal review procedures which were provided with
our response.
 
Yours sincerely,

Aideen Oakes

Lead Information Access Officer
 

The ICO's mission is to uphold information rights in the public interest.
To find out more about our work please visit our website, or subscribe to
our e-newsletter at ico.org.uk/newsletter.

If you are not the intended recipient of this email (and any attachment),
please inform the sender by return email and destroy all copies without
passing to any third parties.

If you'd like us to communicate with you in a particular way please do let
us know, or for more information about things to consider when
communicating with us by email, visit ico.org.uk/email

Doug Paulley left an annotation ()

I have removed two annotations from this request as they were not in compliance with our policy on annotations:

https://www.whatdotheyknow.com/help/requ...

"Annotations on WhatDoTheyKnow are to help people get the information they want, or to give them pointers to places they can go to help them act on it. We reserve the right to remove anything else."

I am also about to turn off annotations on this request.

--
Doug - volunteer, WhatDoTheyKnow.com

Information Commissioner’s Office

23 August 2017

 

Case Reference Number RCC0695913

 

Dear Mr Ali

Thank you for your email of 10 August 2017 in which you requested a review
of the handling of your request dealt with under the reference number
IRQ0695913.
 
My name is Ashley Duffy and I am an Information Access Service Manager. I
have been asked to review the way we handled your request for information.
I can confirm that I have had no prior involvement in the handling of this
request.
 
Request
 
In your email of 25 June 2017 you asked:
 
“Can you tell me how many complaints have been made to you regarding
breaches of the Freedom of Information Act (FOI) against the Civil Service
Commission between 2006 and June 2017 and also:

1) How many times you ordered the Civil Service Commission to release the
information the complainant had previously requested;
2) A copy of the Decision Notices showing you found against the
Commission.”
 
Review
 
In response to the first part of your request, Ms Oakes explained that we
have had six complaints since April 2014. I have conducted manual searches
and located three more cases, the oldest of which is from January 2012.
The total number of complaints we hold on record is therefore nine. I
apologise that this information was not provided to you previously. We do
not hold information as far back as 2006 as cases are usually deleted from
our system two years after they have been closed unless we have reason to
retain them. This is in line with our [1]retention schedule.
 
In response to the last 2 questions Ms Oakes has explained that this
information is exempt from disclosure under section 21 of the FOIA as it
is available to you from another source. In this case, via the decision
notices page on our website to which she provided a link.
 
The reference to ‘some information’ being reasonably accessible is because
the first part of your request was not reasonably accessible and was,
therefore, provided in the body of our response.
 
I hope this information is helpful to you. I apologise again for not
providing the correct figure in our earlier response.  
 
Yours sincerely
 
Ashley Duffy
Information Access Service Manager
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545625  F. 01625 524510  [2]ico.org.uk  [3]twitter.com/iconews
Please consider the environment before printing this email
 
Complaint procedure
 
If you remain dissatisfied with our response to your request, you have the
right to complain to us in our capacity as the regulator of the FOIA.
 
Information on how to complain is available on the ICO website at:
 
[4]https://ico.org.uk/concerns/
 
Alternatively, Please write to the address below, enclosing a copy of your
request and our responses.

Casework
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
 
 

The ICO's mission is to uphold information rights in the public interest.
To find out more about our work please visit our website, or subscribe to
our e-newsletter at ico.org.uk/newsletter.

If you are not the intended recipient of this email (and any attachment),
please inform the sender by return email and destroy all copies without
passing to any third parties.

If you'd like us to communicate with you in a particular way please do let
us know, or for more information about things to consider when
communicating with us by email, visit ico.org.uk/email

References

Visible links
1. https://ico.org.uk/media/about-the-ico/p...
2. http://ico.org.uk/
3. https://twitter.com/iconews
4. https://ico.org.uk/concerns/

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