Civil Enforcement Officers/Traffic Wardens and Penalty Notices

The request was partially successful.

Dear Manchester City Council,

I am writing to request information under the Freedom of Information Act 2000. I am outlining my query as specifically as possible.

Please provide me with the following:

1. A detailed breakdown of the number (headcount and FTE) of traffic wardens, or 'civil enforcement officers' employed by Manchester City Council in each of the years 2008/09, 2009/10, 2010/11, 2011/12 and 2012/13.

2. The total cost incurred by the council in employing civil enforcement officers in each of the aforementioned years.

3. The total amount of fines collected (both the number issued and monetary value) by these officers by issuing penalty notices in each of the aforementioned years.

4. The number of complaints made against these officers in each of the aforementioned years and their outcomes.

5. The number of appeals made against penalty notices in each of the aforementioned years and their outcomes.

I am interested in any information held by you regarding my request. I understand that under the Act, I do not have to specify particular files or documents and that it is your department's responsibility to provide the information I require. If you need further clarification, please contact me by email.

I would like to receive the information in electronic copy.

I understand that I am entitled to a response within 20 working days. I would be grateful if you could confirm in writing that you have received this request. I look forward to hearing from you.

Yours faithfully,

James Walker

Manchester City Council

Dear Mr Walker

Re: Request for Information - Reference No: NBH/9CCENX

Thank you for your request for information received by Manchester City
Council on 9th October 2013.

Please note that it may take up to 20 working days (approximately 4 weeks)
for the Council to consider your request and to provide a formal response.

If this timescale needs to be extended to consider an exemption you will be
notified and kept informed.

If you have any queries, please do not hesitate to contact me.

Yours sincerely

Cath Cryer
Information Compliance Unit
Democratic Services
PO Box 532
Town Hall
Albert Square
Manchester
M60 2LA

Email: [Manchester City Council request email]
Website: www.manchester.gov.uk

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Dear Manchester City Council,

Please can you update me on the progress of my recent FOI request.
To date, I have received no response to my request. As you know,
the Freedom of Information Act states:

"A public authority must comply with section 1(1) promptly and in
any event not later than the twentieth working day following the
date of receipt."

This deadline has now been missed, so I would appreciate a prompt
reply.

Yours faithfully,

James Walker

Manchester City Council

Dear Mr Walker

Re: Request for Information - Reference No: NBH/9CCENX

Thank you for your recent email.

I apologise for the delay in answering your request and will follow up your
enquiry with the departments that are providing the information requested
to establish when the Council will be able to issue you with a response.

Yours sincerely

Catherine Spencer
Information Compliance Unit
Democratic Services
PO Box 532
Town Hall
Albert Square
Manchester
M60 2LA

Email: [Manchester City Council request email]
Website: www.manchester.gov.uk

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Manchester City Council

1 Attachment

Dear Mr Walker, please find attached the reply to your recent Freedom of
Information request NBH/9CCENX.

Regards

Mike Ashman
CCTV Officer and Departmental Complaints Coordinator.
CCTV Services,
Business Units, Corporate Services
CCTV Control Room
61 High Street
Manchester
M4 1AZ

Business Units, Corporate Services
Manchester City Council
Tel: 0161 817 8938
[mobile number]

Postal Address: Manchester City Council, P.O. Box 532 Town Hall,
Manchester, M60 3NY

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