Civic heart arch
Dear Durham County Council,
Under the freedom of information act, please provide me with the total cost of maintenance and repair to the 'civic heart arch' at Chester le Street, since the initial installation.
This should be broken down into relevant categories, such as 'materials' and 'labour', and should also include assosiates costs such as hire of security fencing.
Please also outline a history of the issues and ETA on resolution.
Yours faithfully,
Mr Hedley
REQUEST FOR INFORMATION
Thank you for your request received today. This letter is our
acknowledgement of your request. Please note the reference number and
refer to it in any future correspondence.
Depending on the type of request, it will be handled under the Freedom of
Information Act (FOIA) or the Environmental Information Regulations
(EIR). Both of these have a statutory 20 working day deadline for a
response however, in some cases, the deadline may be extended to 40
working days. The deadline for an FOIA request can be extended if an
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deadline for an EIR request can be extended if the information requested
is too voluminous or complex to respond to fully within the 20 day
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If a payment is required, the 20 working day time limit for responses is
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We may also need to contact you to clarify your request. We are obliged to
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working day countdown stops until we hear back from you. If you have not
contacted us about the request within 3 months, we will close it.
Please note that your request and our response will be put on the
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the request and response on the log, we remove the applicant’s name and
any personal references. In any case, where personal information remains,
it will be done in accordance with the Data Protection Act (DPA).
If you have any questions or need further information, then please
contact:
The Information Management Team
Durham County Council
Assistant Chief Executive’s Office
Room 4/140
County Hall
Durham
DH1 5UF
Tel. 0191 372 8371
Email: [1][Durham County Council request email]
Further information is also available from the Information Commissioner
at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745
Fax: 01625 524 510
Email: [2][email address]
[3]www.informationcommissioner.gov.uk
Yours sincerely,
The Information Management Team
Dear Durham County Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Durham County Council's handling of my FOI request 'Civic heart arch'.
This request is overdue and I'm still without a response. In addition, I have not had the basic courtesy of someone writing to me to let me know the reasons why.
A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/ci...
Yours faithfully,
Mr Hedley
Dear Mr Hedley,
Please accept out apologies for not keeping you informed about the progress of your Freedom of Information request. We are continuing to work on the response and hope to provide the information to you as soon as possible.
In the meantime we have also logged your request for an internal review. To allow us to track your request more easily and provide a timely response, we have logged this under a new reference number, as above. We will provide a response to you within 20 working days or no later than 40 working days in accordance with the Freedom of Information Act 2000.
Please use the above reference number in all future correspondence. We apologise for failing to provide the information you requested within the 20 working days deadline as set out in the Freedom Of Information Act.
Kind regards
Information Management Team
Durham County Council
Dear Mr. Hedley,
Please accept our apologies for the delay in responding. The information
you have requested is attached. Please be aware that we have responded
under the Environmental information Regulations rather than the Freedom of
Information regulations.
If you have any further questions or need any additional information,
please contact the information management team at [1][Durham County Council request email].
Yours faithfully,
Lawrence Serewicz
Principal Information Management Officer
Durham County Council
Room 4/140
County Hall
County Durham
DH1 5UF
03000 268038
Dear Lawrence Serewicz,
I have now taken the time to consider your response. I would request that you provide me with a response (or refusal) under the FREEDOM OF INFORMATION ACT as originally requested. This request is now overdue.
I am also concerned to hear about the loss of what I would classify as confidential data. Could you confirm:
a) The classification of this missing data
b) The extent of the missing data
c) Whom has been informed of this missing data - and when
Yours sincerely,
Mr Hedley
Our reference number: 31538545
Dear Mr Hedley,
Please accept this email as your acknowledgement. To allow us to track your request more easily and provide a timely response, we have logged this under a new reference number, as above. We will provide a response to you within 20 working days or no later than 40 working days in accordance with the Freedom of Information Act 2000.
We currently have two internal reviews open to you as below:
Reference number 31252725 - Will look into the time of our response to you. Due date: 22-Jan-2013
Reference number 31538545 - Will look into the actual response we give and whether it was a quality response. Due Date: 11-FEB-13
Please use the above reference number in all future correspondence.
Kind regards
Information Management Team
Dear Mr. Hedley,
Please find attached our response to your initial request for an internal
review. In this internal review, you asked for an explanation as to why
your request had gone overdue.
Your second internal review request, regarding the response, is being
considered and a response will be sent once it is complete.
If you have any further questions or need any additional information,
please contact the Information Management Team at [1][Durham County Council request email].
Yours faithfully,
Lawrence Serewicz
Principal Information Management Officer
Durham County Council
Room 4/140
County Hall
County Durham
DH1 5UF
03000 268038
Dear Mr. Hedley,
Please find attached our response to your request for an internal review.
Please accept our apologies for the delay in responding.
If you have any further questions or need additional information, please
contact the information management team at [1][Durham County Council request email].
Yours faithfully,
Lawrence Serewicz
Principal Information Management Officer
Durham County Council
Room 4/140
County Hall
County Durham
DH1 5UF
03000 268038
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Mr Hedley left an annotation ()
Funny - this went out for consultation 4 days after my request: http://www.durham.gov.uk/Pages/Service.a...