Cityclean performance data

Anonymous User made this Freedom of Information request to Brighton and Hove City Council This request has been closed to new correspondence. Contact us if you think it should be reopened.

Brighton and Hove City Council did not have the information requested.

There is no published data later than April 2013 on the Cityclean performance monitoring page

http://www.brighton-hove.gov.uk/content/...

In particular, I would like the complete table 'Number of missed recycling and refuse collections per month in 2013', please.

Many thanks,

Mike Atkins

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Brighton and Hove City Council

Performance data on missed collections has not been updated since April 2013 because accurate data has not been available since then.

The service suffered significant disruption due unofficial industrial action followed by a formal strike in June 2013 in the lead up to negotiations on pay allowances.

Subsequent to the negotiations all collection rounds were reorganised in October which has taken some time to bed in. There was further disruption after the Christmas period mainly as a result of staff shortages to help catch up on collections missed on Christmas Day, Boxing Day and New Years Day.

Because of the high level of disruption across the whole city no missed collections were recorded during the industrial action and the subsequent catch up period. At other times due to the high call volume it was not possible to record all individual missed collections, and where a whole street was missed individual properties were not logged.

For these reasons we are unable to provide accurate data on missed collections for the period requested.

We have reviewed our reporting systems and from February we will again be able to publish this performance data.

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This request was made by Mike Atkins through mySociety's now defunct FOI Register software (https://www.mysociety.org/2014/02/10/bri...). The integration has now been removed. The external URL for the request was http://foi.brighton-hove.gov.uk/requests....