Citizen communication management volume and spend

Matthew Howell made this Freedom of Information request to Wirral Metropolitan Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Wirral Metropolitan Borough Council,

Please answer the following questions relating to your citizen
communications management:

A: SCANNERS

1. Please name all of the IT resellers that you have contacts with and buy
from:

2. What is the length of the contracts, more specifically their end date,
with the named IT resellers in question 1?

3. What year and month is the next hardware refresh due?

4. Please state the number of devices deployed:

5. Please name the brand of the devices mentioned:

6. Please give details on how these were procured. (e.g., by Framework) i.
Procurement method?

ii. If Framework, please state which one 7. Who is the person(s) within
your organization responsible for these contract(s)? Please provide their
title and their contact details.

B: PRINTERS

1. Please name all of the IT resellers that you have contacts with and buy
from?

2. What is the length of the contracts, more specifically their end date,
with the named IT resellers in question 1?

3. What year and month is the next hardware refresh due?

4. Please name the number of devices deployed:

5. Please name the brand of the devices mentioned:

6. Please give details on how these were procured. (e.g. By Framework) i.
Procurement method?

ii. If Framework, please state which one.

7. What is your annual print/copy volume and spend?

- Total Pages Printed?

- Scanned Pages?

- Colour Printing Ratio %?

- Total Click Charge (£) £?

8. Who is the person(s) within your organization responsible for these
contract(s)? Please provide their title and their contact details.

C: DIGITAL & POSTAGE

1. Who supplies your e-billing (email distribution / digital portal)
capability?

2. How many e-bills (i.e. council tax) do you send each year?

3. How many e-bills (i.e. council tax) are retrieved from your online
portal each year?

4. How much do you pay for your e-billing service annually?

5. When does your e-billing contract expire?

6. Who is the person within your organisation responsible for this
contract/s? Please provide their title and contact details.

7. What is your annual spend on postage relating to citizen communications
(e.g. revenues and benefits, electoral services, everyday ad hoc mail)?

Yours faithfully,

Matthew Howell

InfoMgr, FinDMT, Wirral Metropolitan Borough Council

 

Dear Mr Howell

 

In response to your recent enquiry, please note that all of our contracts
are publicly posted via The Chest and searchable, this includes
description, value, and contract end date. The link below provides
information in relation to parts A and B of your request.

 

[1]https://procontract.due-north.com/Contra...

 

For part C, please see
[2]https://procontract.due-north.com/Contra...

 

Spend reports are published on our website each month at the following
link
[3]https://www.wirral.gov.uk/about-council/....
This information is searchable so you can identify payments made to
individual suppliers.

 

As the information requested is ‘information reasonably accessible by
other means’, your request is refused under Section 21 of the Freedom of
Information Act 2000.

 

You have the right under Section 17 of the FOIA to ask for an internal
review of this decision. Please direct any request for an internal review
to [4][Wirral Borough Council request email] and your request will be allocated
for review. If you are dissatisfied with the outcome of an internal review
you also have the right to complain to the information Commissioner, who
can be contacted at [5]https://ico.org.uk/global/contact-us/

 

 

Yours sincerely

 

 

Lynette Paterson

Principal Information Management Officer

Finance – Digital and Improvement

Wirral Council

PO Box 290
Brighton Street
Wallasey
CH27 9FQ

 

Email: [6][Wirral Borough Council request email]

 

Visit our website: [7]www.wirral.gov.uk

 

 

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References

Visible links
1. https://procontract.due-north.com/Contra...
2. https://procontract.due-north.com/Contra...
3. https://www.wirral.gov.uk/about-council/...
4. mailto:[Wirral Borough Council request email]
5. https://ico.org.uk/global/contact-us/
6. mailto:[Wirral Borough Council request email]
7. http://www.wirral.gov.uk/