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Christmas card publicity not received.

Margaret Taplin made this Freedom of Information request to South Western Ambulance Service NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Margaret Taplin to read recent responses and update the status.

Dear South Western Ambulance Service NHS Foundation Trust,
Although I am usually on your mailing list and send a monthly direct debit ,I have not received any info regarding Christmas sales.

Yours faithfully,

Margaret Taplin

Dear South Western Ambulance Service NHS Foundation Trust,

I have not received christmas card publicity this year
Would you make sure that my name is on your list for next year ?

Yours faithfully,

Margaret Taplin

publicrelations (RYF) South Western Ambulance Service NHS Trust, South Western Ambulance Service NHS Foundation Trust

Hi Margaret,

Thanks for your email. So, are you asking for us to send you a Christmas card?

Kind regards,
Adam

Communications Team
South Western Ambulance Service NHS Foundation Trust

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Dear publicrelations (RYF) South Western Ambulance Service NHS Trust,
No I don't want you send me a card!
AS I SUBSCRIBE BY MONTHLY DIRECT DEBIT, I USUALLY RECEIVE YOUR cHRISTMAS CARD SALES INFO TO ENABLE METO BUY SOME TO AID YOUR ORGANISATION, which I was unable to do this year as I have not heard from you-this message has taken a long time to sort!
Please send next year if you can.

Yours sincerely,

Margaret Taplin

publicrelations (RYF) South Western Ambulance Service NHS Trust, South Western Ambulance Service NHS Foundation Trust

Hi Margaret,
 
Thanks for your reply. I think your request has been delayed, because
unfortunately we didn't really understand what you meant.
 
Please let us know what you subscribe to (our charity?), and then we can
pass it on to the relevant person to help you.
 
Kind regards,
Adam
 
 
Communications Team
South Western Ambulance Service NHS Foundation Trust
 

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Zoe Larter, South Western Ambulance Service NHS Foundation Trust

Dear Margaret,

Further to your email below do you have a contact number that I could call you on to discuss this please? I would like to ensure that we can resolve your query as quickly as possible.

Alternatively if you would prefer to contact me my mobile number is at the bottom of this email.

Many thanks,

Kind regards,

Zoe Larter
Head of Charity
South Western Ambulance Service NHS Foundation Trust

[mobile number] | Web www.swast.nhs.uk
Please note: my working days are Tuesday, Wednesday and Thursday.

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Dear Zoe Larter,

This was a simple message to ask if you could send Christmas info for 2018 as you have done in previous years
As I pay you a monthly direct debit I thought I was on your mailing list!
Could you ensure that I receive info in time this year?

Yours sincerely,

Margaret Taplin

Zoe Larter, South Western Ambulance Service NHS Foundation Trust

Thank you for your email.  Please note, my working days are Tuesday,
Wednesday and Thursday. 

 

Please note: I will be on annual leave from 1st - 5th October.

 

If you require an urgent response outside of these days please email
[1][email address].

References

Visible links
1. mailto:[email address]

Zoe Larter, South Western Ambulance Service NHS Foundation Trust

Hi Margaret,

Thank you for getting back in touch and my apologies for the delay in resolving your query. There is some confusion around your request so would it be possible to speak to you about this please?

If you could give me a call on my mobile or let me know a number to call you on I am sure I will be able to resolve this with you quickly.

Kind regards,

Zoe Larter
Head of Charity
South Western Ambulance Service NHS Foundation Trust

[mobile number] | Web www.swast.nhs.uk
Please note: my working days are Tuesday, Wednesday and Thursday.

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