Children's social care IT system

The request was partially successful.

Dear Hampshire County Council,

I wish to raise some pertinent questions regarding your case management system for children's social care.

First of all, I would be grateful for the name of your supplier of said system. If, as I believe to be the case, the Council is in the process of moving from one solution to another, please provide details of both the original system and the proposed replacement system.

Furthermore, it would be advantageous to know the magnitude of payments which have been made to the providers of said system in financial years 2015/16 and 2016/17. As aforementioned, please provide details for the legacy supplier and the new supplier.

I trust that these requests will not exercise colleagues too excessively. A concise, breviloquent response would be appreciated.

Yours faithfully,

Simon Hall

Children's Services Freedom of Information requests, Hampshire County Council

Dear Mr Hall

 

Your request under the Freedom of Information Act 2000

 

Thank you for your request for information, which was received by
Hampshire County Council on 6 July 2017. You requested:

 

Re: Case management system for children's social care.

1.    Name of your supplier of said system.

2.    If the Council is in the process of moving from one solution to
another, please provide details of both the original system and the
proposed replacement system.

3.    The magnitude of  payments which have been made to the providers of
said system in financial years 2015/16 and 2016/17.

 

Please provide details for the legacy supplier and the new supplier.

 

The Children's Services Department will provide a response by 20 working
days.

Please remember to quote the reference number above (12530 Hall) in any
future communications.

Regards

FoI Co-ordinator
Children's Services Department
Email:  [1][email address]

If you have a Freedom of Information request please redirect to the
following email address - [2][email address
Any statutory timeframe will not commence until the request is received at
this address.

 

 

References

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1. mailto:[email address]
2. mailto:[email address]

Children's Services Freedom of Information requests, Hampshire County Council

1 Attachment

Dear Mr Hall
 
Your request under the Freedom of Information Act 2000
 
Please find attached Hampshire County Council’s response to your Freedom
of Information request.
Yours sincerely
FoI Co-ordinator
Children's Services Department
Email:  [1][email address]
If you have a Freedom of Information request please redirect to the
following email address - [2][email address
Any statutory timeframe will not commence until the request is received at
this address.
 
 

References

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1. mailto:[email address]
2. mailto:[email address]

Dear Children's Services Freedom of Information requests,

Thank you most fulsomely for your expeditious response.

I note the following conundrum:

"The magnitude of  payments which have been made to the providers of said system in financial years 2015/16 and 2016/17.
2015/16 = £176.5k Northgate payments
2016/17 = £222.6k Northgate payments"

Why is this a conundrum? A 26% increase between the two years. Why, oh why are we allowing such gargantuan increases in expenditure - particularly for an obsolescent system which the Council is determined to replace?

Please treat this as a fresh request, and explain the reason for this increase.

Yours sincerely,

Simon Hall

Children's Services Freedom of Information requests, Hampshire County Council

Dear Mr Hall

 

Your request under the Freedom of Information Act 2000

 

Thank you for your request for information, which was received by
Hampshire County Council on 2 August 2017. You requested:

 

"The magnitude of  payments which have been made to the providers of said
system in financial years 2015/16 and 2016/17.

2015/16 = £176.5k Northgate payments

2016/17 = £222.6k Northgate payments"

 

Why is this a conundrum? A 26% increase between the two years. Why, oh why
are we allowing such gargantuan increases in expenditure - particularly
for an obsolescent system which the Council is determined to replace?

 

Please treat this as a fresh request, and explain the reason for this
increase.

 

The Children's Services Department will provide a response by 20 working
days.

 

Please remember to quote the reference number above (12653 Hall) in any
future communications.

Regards

Catherine King
FOI Co-ordinator

Telephone: 01962 845320
Email: [1][email address]

Working Days: Monday – Thursday.

If you receive this email by mistake due to an error in addressing,
transmission, or any other reason please reply to the sender immediately
and let them know. If you are not the intended recipient you should not
disclose, distribute, copy, print or use in any way the information
contained in the email. Thank you.

References

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1. mailto:[email address]

Dear Children's Services Freedom of Information requests,

This response is now overdue.

Yours sincerely,

Simon Hall

Children's Services Freedom of Information requests, Hampshire County Council

Dear Mr Hall
 
Thank you for your email. We are sorry for this delay, but please be
assured that we will provide a response as soon as possible.
Yours sincerely
FOI Co-ordinator
Email: [1][email address]

If you receive this email by mistake due to an error in addressing,
transmission, or any other reason please reply to the sender immediately
and let them know. If you are not the intended recipient you should not
disclose, distribute, copy, print or use in any way the information
contained in the email. Thank you.

Children's Services Freedom of Information requests, Hampshire County Council

1 Attachment

Dear Mr Hall
 
Your request under the Freedom of Information Act 2000
 
I attach Hampshire County Council’s response to your Freedom  of
Information request.
Please accept our apologies for the delay.
 
Yours sincerely
 
FoI Co-ordinator
Children's Services Department
Email:  [1][email address]
If you have a Freedom of Information request please redirect to the
following email address - [2][email address
Any statutory timeframe will not commence until the request is received at
this address.
 
 
 
 
 
 

References

Visible links
1. mailto:[email address]
2. mailto:[email address]

Dear Children's Services Freedom of Information requests,

Thank you for your response:

"In response to your Freedom of Information request dated 2 August 2017, in which
you sought the following information:
The magnitude of  payments which have been made to the providers of said
system in financial years 2015/16 and 2016/17.
2015/16 = £176.5k Northgate payments
2016/17 = £222.6k Northgate payments;
Please treat this as a fresh request, and explain the reason for this increase.

We can advise that the total payments to Northgate during the financial years of
2015/16 and 2016/17 consist of both annual payments and one-off costs where the
County Council has ordered, or commissioned, additional services from the
supplier. The one-off payments are for consultancy, enhanced support,
commissioned work, application licences and additional software licences"

Wiser heads than mine might understand why a system which the Council replaced 5 years ago, from a supplier which no longer exists, continues to add to my council tax bill

Yours sincerely,

Simon Hall

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