Children's Centres Management IT System

L E Rela made this Freedom of Information request to Shropshire Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Shropshire Council,

Could you please provide the following details regarding your
children’s centre management IT system and/or children’s social
care IT system?

For clarification purposes, please provide these details in a two-fold answer, one for your children’s centre management IT System and the other for your children’s social care IT system:

• Who is the current supplier of this system and what is the system’s name?
• When did the contract with this supplier begin, and when is it
due for renewal?
• Have you ever had other suppliers for this system? Which ones and with what systems?
• How many licenses are you currently paying for?
• How much is the total cost of the contract p.a. (including support and
maintenance)?
• Are you able to nullify the contract for specific modules (e.g.
eStart)?

Thank you very much for your reply. Yours faithfully,

L E Rela

FOI, Shropshire Council

 

Dear  Rela

 

Thank you for your request for information received on 25 November 2013. 
We are currently processing your request in accordance with the relevant
legislation and will respond to you within 20 working days.

 

You have requested information regarding children’s centre management IT
system and/or children’s social care IT system.

(Please note this may be a summary of your request and full details, as
outlined in the request, will be sent to the team providing the
information)

 

If you feel the information is inaccurate or requires amendment, please
notify us as soon as possible using the contact details provided below. 

 

Information Governance Team

Shropshire Council

Shirehall

Abbey Foregate

SHREWSBURY

SY2 6ND

 

Tel:                  01743 252179 / 252774 / 252747

Email:             [Shropshire Council request email]

Web:               www.shropshire.gov.uk/foi.nsf

 

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Dear FOI,

Could you please reply to my query? The time you had to reply is long overdue, and you are required to reply by law.

Yours sincerely,

L E Rela

Heather Jones, Shropshire Council

Dear Ms Rela

Thank you for your email. We are sorry that you have not received the
information you requested. This seems to be an oversight on our behalf and
the response email was not sent out.

I will send the response to you in a separate email.

Yours sincerely

Information Governance Team

Shropshire Council

Shirehall

Abbey Foregate

SHREWSBURY

SY2 6ND

 

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FOI, Shropshire Council

1 Attachment

 

Dear Ms Rela

 

Further to your request for information which we received on 25 November
2013,  please find our response attached.

 

Yours sincerely

  

Information Governance Team

Shropshire Council

Shirehall

Abbey Foregate

SHREWSBURY

SY2 6ND

 

Tel:                  01743 252179 / 252774 / 252747 

Email:             [Shropshire Council request email]

Web:               www.shropshire.gov.uk/foi.nsf

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Dear FOI,

Thank you very much for your reply. However the file you sent seems to be corrupt. Could you please resend it? Thanks.

Yours sincerely,

L E Rela

Heather Jones, Shropshire Council

1 Attachment

Dear Ms Rela

I'm sorry you were not able to open the document, please find a new one
attached. I hope this is OK, if not please let us know and we will resend
it using a different format.

Yours sincerly

 Information Governance Team

Shropshire Council

Shirehall

Abbey Foregate

SHREWSBURY

SY2 6ND

Tel: 01743 252179 / 252774 / 252747

Email: [Shropshire Council request email]

Web: www.shropshire.gov.uk/foi.nsf

 

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Dear Heather Jones,

It's still not working, please send in a different format. Thanks.

Yours sincerely,

L E Rela

Heather Jones, Shropshire Council

Please find the information below:

Request for information: CAS-191406-G8Y4G6 - Children’s Social Care IT
System

 

With regard to Children’s centres management IT system

 

1. Who is the current supplier of this system and what is the system’s
name?

Shropshire Children’s Centres use the Estart database to manage and
monitor data

requirements – this database is provided and supported by Capita.

 

2. When did the contract with this supplier begin, and when is it due for
renewal?

The database became operational in the Summer of 2012. A one year contract

extension has been approved to March 2015.

 

3. Have you ever had other suppliers for this system? Which ones and with
what

systems?

Yes, previously SoftSmart was used to manage Children’s Centre data. A
bespoke,

in house monitoring database was also in use.

 

4. How many licenses are Shropshire Council currently paying for?

It is a site licence so unlimited users.

 

5. How much is the total cost of the contract p.a. (including support and

maintenance)?

The total cost of the contract per year is £13,773.

 

6. Are you able to nullify the contract for specific modules (e.g.
eStart)?

No

 

With regard to Children’s social care IT system

 

1. Who is the current supplier of this system and what is the system’s
name?

OLM Systems

 

2. When did the contract with this supplier begin, and when is it due for
renewal?

01/04/2004

 

3. Have you ever had other suppliers for this system? Which ones and with
what

systems?

No

 

4. How many licenses are Shropshire Council currently paying for?

1,100

 

5. How much is the total cost of the contract p.a. (including support and

maintenance)?

£117,000 per year

 

6. Are you able to nullify the contract for specific modules (e.g.
eStart)?

No

 

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