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Children's Centre Management System

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Dear Waltham Forest Borough Council,

I wish to make a Freedom of Information request about Children's Centre Management Systems and Early Help Case Management Systems.

Do you have a Children's Centre Management System?

Do you have an Early Help Case Management System?

Who provides these systems and when are the contracts up for renewal?

How many Children's Centres are in your borough?

Who is in charge of purchasing these systems? Please supply their email address and phone number.

Where can I find a copy of the boroughs Troubled Families Outcome Plan?

Yours faithfully,

Bobby Frazier
Collate Systems

Do not reply, Waltham Forest Borough Council

Re: FOI case FOIX191687

Subject:

Children's Centre Management System

Description:

Do you have a Children's Centre Management System?

Do you have an Early Help Case Management System?

Who provides these systems and when are the contracts up for renewal?

How many Children's Centres are in your borough?

Who is in charge of purchasing these systems? Please supply their email
address and phone number.

Where can I find a copy of the boroughs Troubled Families Outcome Plan?

Dear Sir/Madam,

Thank you for your recent request for information. Your request was
received on 15 Jul 2016 and we are dealing with it under the terms of the
Freedom of Information Act (2000), and in line with the Council's policy
and protocols.

In some circumstances a fee may be payable and if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this message, please contact us via email
at: [1][email address] or by post at:

The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF

Please remember to quote the reference number FOIX191687 in any future
communications.

Kind regards,
The Information Officer

______________________________________________________________________
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References

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Information Officer, Waltham Forest Borough Council

Dear Bobby Frazier,
We sincerely apologise for the late acknowledgement of your email below.
Your case was uploaded and sent to the relevant department for a response.
Your reference is FOIX191687. Please be advised you may receive an automated email in relation to this - please just use this for reference only.
Kind regards,
Information Officer
Waltham Forest Council

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Do not reply, Waltham Forest Borough Council

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  • Attachment

    Freedom of Information request Children s Centre Management System.html

    2K Download

Dear Sir/Madam,

I am writing in response to your recent request for information that was
received on Children Centre Management Systems.

The Council has now completed its search for the information you requested
and a copy of the information which can be disclosed is enclosed /
attached. The information supplied has been provided by the department
responsible for the service delivery. Please note that some of the
information requested within the terms of your request is exempt from the
right of access under the Freedom of Information Act 2000.

 

1. The current Children Centre case management system is E Start

2. The current Early Help Case management system is Framework I

3.E start is provided by Capita and Framework i  is provided by Core
Logic. Th renewal dates for contracts is comercially sensitive information

4. There are four children and Family Centre Hubs

5.Carol Frederick Group Manager for Early Help is in charge of purchasing
Children centre system Estart and Framework I is the Head of ICT

6. Troubled Families Outcomes plan can be obtained by emailing  Programme
Manager Tess Glenday Tess.glenday @walthamforest.gov.uk

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, you should contact
us via e-mail at: I[1][email address] or by post
at:

The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF

Please remember to quote the reference number FOIX191687 in any future
communications.

If you are not content with the outcome your review, you may apply
directly to the Information Commissioner's Office (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Council.

Kind regards,
The Information Officer

______________________________________________________________________
This email has been scanned by the Symantec Email Security.cloud service.
For more information please visit http://www.symanteccloud.com
______________________________________________________________________

References

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1. mailto:[email address]

We don't know whether the most recent response to this request contains information or not – if you are Bobby Frazier please sign in and let everyone know.