Children's Centre Management System

Bobby Frazier made this Freedom of Information request to Richmond upon Thames Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Richmond upon Thames Borough Council,

I wish to make a Freedom of Information request about Children's Centre Management Systems and Early Help Case Management Systems.

Do you have a Children's Centre Management System?

Do you have an Early Help Case Management System?

Who provides these systems and when are the contracts up for renewal?

How many Children's Centres are in your borough?

Who is in charge of purchasing these systems? Please supply their email address and phone number.

Where can I find a copy of the boroughs Troubled Families Outcome Plan?

Yours faithfully,

Bobby Frazier
Collate Systems

FOI, Richmond upon Thames Borough Council

 

Our Ref: L/JS/e19315

 

Dear Bobby Frazier

Thank you for your request for information received on 4 July 2016.

Your request is being considered and the information will be provided
within the 20 working day statutory timescale, this is subject to the
information not being exempt or containing reference to any third party.

The Freedom of Information Act 2000 defines a number of exemptions, if any
of these exemptions apply to the information you have requested then the
information may not be released. You will be informed if this is the case
along with details of your right to appeal.

The application of an exemption may mean that the information you have
requested may take longer to provide than the 20 working day limit. If
this is the case you will be notified in writing along with the additional
time required to consider your application.

If the information you have requested contains references to a third party
then they may have to be consulted before the information can be released.
If this is the case you will be notified in writing.

If you have any queries please contact us.

Regards

 

FOI Team

 

--------------------------------------------------------------------------

If you have received this message in error you must not print, copy, use
or disclose the contents, but must delete it from your system and inform
the sender of the error. You should be aware that all emails received and
sent by the London Borough of Richmond upon Thames may be stored or
monitored, or disclosed to authorised third parties, in accordance with
relevant legislation.

FOI, Richmond upon Thames Borough Council

1 Attachment

 

Our Ref: JS/e19315

 

Dear Bobby Frazier,

 

Your request for information which was received on 4 July 2016 has been
considered.

 

Please find our response below.

 

Your request:

 

I wish to make a Freedom of Information request about Children's Centre
Management Systems and Early Help Case Management Systems.

 

1.    Do you have a Children's Centre Management System?

2.    Do you have an Early Help Case Management System?

3.    Who provides these systems and when are the contracts up for
renewal?

4.    How many Children's Centres are in your borough?

5.    Who is in charge of purchasing these systems? Please supply their
email address and phone number.

6.    Where can I find a copy of the boroughs Troubled Families Outcome
Plan?

 

Our response:

 

1) Yes

2) Yes

3) Children's Centre provided by Capita using the eStart system. Licences
are commissioned and purchased annually as required.

4) Children’s Centres are currently managed by Achieving for Children
across boroughs of Kingston and Richmond​. In Richmond; there are
currently 5 but likely to reduce following service restructure.

5) The best contact details are:- [1][email address]
and 020 8547 6150

6) Please see attached

 

I hope you are satisfied with this response.

 

If you are dissatisfied please let us know in writing, setting out your
reasons why and send to:

 

Corporate Complaints and Access to Information Manager

Community Engagement & Accountability Team

Adult and Community Services

3rd Floor Civic Centre

44 York Street

Twickenham

TW1 3BZ

E-mail: [2][Richmond upon Thames Borough Council request email]

 

 

Regards

 

Jane Shields LLB LLM

Data Protection and Information Officer

Community Engagement and Accountability Team

Adult and Community Services

[3][email address]

0208 891 7531

 

 

References

Visible links
1. mailto:[email address]
2. mailto:[Richmond upon Thames Borough Council request email]
3. mailto:[email address]