Children’s & Adults Social Care Structure Chart and Agency Spend

Response to this request is long overdue. By law, under all circumstances, Monmouthshire County Council should have responded by now (details). You can complain by requesting an internal review.

Dear Monmouthshire County Council,

I would like to request the structure charts for children’s & adults social care including commissioners and brokerage teams please I would like the following, Names, email addresses, contact numbers and job title of all Deputy Team Managers, Team Managers & Service Managers that manage Children & Adults Statutory Social Care Services within the Local Authority please.

Also, Please could you provide me with the following information?
1.Temporary agency spend for 2021 & year to date including a list of agencies that supplied to you and their individual spend for Nursing support and health care.
2. Locations / Departments that are using agency staff and their total spend.
3. Agreements in place with agencies and their renewal dates.

Yours faithfully,

George Smith

MCC - Freedom of Information, Monmouthshire County Council

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Monmouthshire County Council

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│ │ │ Hi, │ │
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│ │ │ Thank you for your email. This email is confirmation of │ │
│ │ │ receipt.   │ │
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│ │ │ The Freedom of Information inbox is monitored Monday to │ │
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│ │ │ Information requests will be registered on our system the │ │
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│ │ │ correspondence as soon as we are able.  │ │
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│ │ │ We are still working at recovering a backlog following Covid │ │
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│ │ │ Help yourself  │ │
│ │ │ │ │
│ │ │ We publish some of our common requests on our [1]Disclosure │ │
│ │ │ Log.    │ │
│ │ │ │ │
│ │ │ How we handle your data │ │
│ │ │ When you submit your Freedom of Information Request, we │ │
│ │ │ record your data for the purposes of processing your │ │
│ │ │ request. This is held on our ‘My Monmouthshire’ customer │ │
│ │ │ information system. Please see our [2]Privacy │ │
│ │ │ Policy and [3]Website Cookies for further information.  │ │
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│ │ │ Freedom of Information │ │
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│ │ │ Monmouthshire County Council │ │
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References

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Monmouthshire County Council

┌───┬────────────────────────────────────────────────────────────────────┐
│ │   │
│ │ │
│ │ │
│ │   │
│ │ │
│ │ ┌────────────────────────────────────────────────────────────────┐ │
│ │ │   │ │
│ │ │ │ │
│ │ │ Good morning, │ │
│ │ │ │ │
│ │ │ I refer to your request under the Freedom of Information Act │ │
│ │ │ 2000. │ │
│ │ │ │ │
│ │ │ You asked: │ │
│ │ │ │ │
│ │ │ I would like to request the structure charts for children’s │ │
│ │ │ & adults social care including commissioners and brokerage │ │
│ │ │ teams please I would like the following, Names, email │ │
│ │ │ addresses, contact numbers and job title of all Deputy Team │ │
│ │ │ Managers, Team Managers & Service Managers that manage │ │
│ │ │ Children & Adults Statutory Social Care Services within the │ │
│ │ │ Local Authority please │ │
│ │ │ │ │
│ │ │ 1. Temporary agency spend for 2021 & year to date including │ │
│ │ │ a list of agencies that supplied to you and their individual │ │
│ │ │ spend for Nursing support and health care. │ │
│ │ │ │ │
│ │ │ 2. Locations / Departments that are using agency staff and │ │
│ │ │ their total spend. │ │
│ │ │ │ │
│ │ │ 3. Agreements in place with agencies and their renewal │ │
│ │ │ dates. │ │
│ │ │   │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ We require clarification: │ │
│ │ │ │ │
│ │ │ Where you refer to “including commissioners and brokerage │ │
│ │ │ teams”, can you please clarify what you mean by that, as we │ │
│ │ │ aren't certain what this means and what service area you are │ │
│ │ │ referring to. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ Please note, the time on the request has been suspended │ │
│ │ │ until we receive a response from you. If we haven't heard │ │
│ │ │ from you within two months of today's date (15th September) │ │
│   │ │ we will assume the information is no longer required and │ │
│ │ │ will close the request. This is in accordance with the │ │
│ │ │ [1]FOI Code of Practice written by the Cabinet Office. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ With kind regards, │ │
│ │ │ │ │
│ │ │ Freedom of Information │ │
│ │ │ │ │
│ │ │ Monmouthshire County Council │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │  │ │
│ │ └────────────────────────────────────────────────────────────────┘ │
│ │ │
│ │   │
│ │ │
│ │ Please note: this is an automated email, do not reply to this │
│ │ email address. │
│ │ │
│ │   │
│ │ [2]Login Portal | [3]News | [4]Privacy Notice │
│ │   │
│ │ │
│ │ To view your customer details and submissions, please use │
│ │ the Login Portal link located directly above this message. │
│ │ │
│ │ For more information, visit us at [5]www.monmouthshire.gov.uk or │
│ │ email [6][email address] │
│ │ │
│ │ You are receiving this email because you have requested a service │
│ │ or information from us and we use My Monmouthshire as a customer │
│ │ service tool to administer this request. You can withdraw your │
│ │ information at any time by de-registering. However, if you receive │
│ │ multiple services from Monmouthshire County Council such as Tip │
│ │ Bookings this will mean you will need to re-register to continue │
│ │ to receive these services. If you have paid for and receive garden │
│ │ waste collections, this will remove any contract information we │
│ │ hold against the address therefore the service will not continue. │
│ │ If you wish to continue to remove all your details, please │
│ │ [7]de-register here. You may continue to submit requests │
│ │ anonymously; however, we will be unable to feedback any updates on │
│ │ progress. │
│ │ │
│ │   │
│ │ │
│ │   │
└───┴────────────────────────────────────────────────────────────────────┘

References

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Monmouthshire County Council

┌───┬────────────────────────────────────────────────────────────────────┐
│ │   │
│ │ │
│ │ │
│ │   │
│ │ │
│ │ ┌────────────────────────────────────────────────────────────────┐ │
│ │ │   │ │
│ │ │ │ │
│ │ │ Hi George, │ │
│ │ │ │ │
│ │ │ I refer to your request under the Freedom of Information Act │ │
│ │ │ 2000. │ │
│ │ │ │ │
│ │ │ You asked: │ │
│ │ │ │ │
│ │ │ I would like to request the structure charts for children’s │ │
│ │ │ & adults social care including commissioners and brokerage │ │
│ │ │ teams please I would like the following, Names, email │ │
│ │ │ addresses, contact numbers and job title of all Deputy Team │ │
│ │ │ Managers, Team Managers & Service Managers that manage │ │
│ │ │ Children & Adults Statutory Social Care Services within the │ │
│ │ │ Local Authority please │ │
│ │ │ │ │
│ │ │ 1. Temporary agency spend for 2021 & year to date including │ │
│ │ │ a list of agencies that supplied to you and their individual │ │
│ │ │ spend for Nursing support and health care. │ │
│ │ │ │ │
│ │ │ 2. Locations / Departments that are using agency staff and │ │
│ │ │ their total spend. │ │
│ │ │ │ │
│ │ │ 3. Agreements in place with agencies and their renewal │ │
│ │ │ dates. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ We wrote to you on 15/07 requiring clarification: │ │
│ │ │ │ │
│ │ │ Where you refer to “including commissioners and brokerage │ │
│ │ │ teams”, can you please clarify what you mean by that, as we │ │
│ │ │ aren't certain what this means and what service area you are │ │
│ │ │ referring to. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ As we have not received a reply to our email requesting │ │
│ │ │ clarification, we have assumed you no longer require the │ │
│ │ │ information. We are therefore closing the request │ │
│ │ │ unanswered/incomplete in accordance with the [1]FOI Code of │ │
│ │ │ Practice. If you do want the information please submit a new │ │
│ │ │ request by either emailing us at │ │
│ │ │ [2][email address] or by │ │
│ │ │ completing the form on our [3]website.   │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │  If you are dissatisfied with the way the Council has handled  │ │
│ │ │ your request for information, you can request a review by │ │
│ │ │ e-mail to [4][email address] or by │ │
│ │ │ writing to: │ │
│ │ │ │ │
│ │ │ Freedom of Information │ │
│ │ │ │ │
│ │ │ Monmouthshire County Council │ │
│ │ │ │ │
│ │ │ County Hall │ │
│ │ │ │ │
│ │ │ The Rhadyr │ │
│ │ │ │ │
│ │ │ Usk │ │
│ │ │ │ │
│   │ │ NP15 1GA │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ Any requests for an Internal Review should be made within 40 │ │
│ │ │ working days of receiving your response. More information │ │
│ │ │ can be found on our Freedom of Information web page under │ │
│ │ │ [5]Internal Reviews. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ If you remain dissatisfied with the handling of your │ │
│ │ │ request, you have a right to appeal to the Information │ │
│ │ │ Commissioner at: │ │
│ │ │ │ │
│ │ │ Information Commissioner’s Office │ │
│ │ │ │ │
│ │ │ 2nd Floor Churchill House │ │
│ │ │ │ │
│ │ │ Churchill Way Cardiff  │ │
│ │ │ │ │
│ │ │ CF10 2HH  │ │
│ │ │ │ │
│ │ │ Telephone: 0330 414 6421 / Email: [email address] │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ There is no charge for making an appeal. │ │
│ │ │ │ │
│ │ │ With kind regards, │ │
│ │ │ │ │
│ │ │ Freedom of Information │ │
│ │ │ │ │
│ │ │ Monmouthshire County Council │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │  │ │
│ │ └────────────────────────────────────────────────────────────────┘ │
│ │ │
│ │   │
│ │ │
│ │ Please note: this is an automated email, do not reply to this │
│ │ email address. │
│ │ │
│ │   │
│ │ [6]Login Portal | [7]News | [8]Privacy Notice │
│ │   │
│ │ │
│ │ To view your customer details and submissions, please use │
│ │ the Login Portal link located directly above this message. │
│ │ │
│ │ For more information, visit us at [9]www.monmouthshire.gov.uk or │
│ │ email [10][email address] │
│ │ │
│ │ You are receiving this email because you have requested a service │
│ │ or information from us and we use My Monmouthshire as a customer │
│ │ service tool to administer this request. You can withdraw your │
│ │ information at any time by de-registering. However, if you receive │
│ │ multiple services from Monmouthshire County Council such as Tip │
│ │ Bookings this will mean you will need to re-register to continue │
│ │ to receive these services. If you have paid for and receive garden │
│ │ waste collections, this will remove any contract information we │
│ │ hold against the address therefore the service will not continue. │
│ │ If you wish to continue to remove all your details, please │
│ │ [11]de-register here. You may continue to submit requests │
│ │ anonymously; however, we will be unable to feedback any updates on │
│ │ progress. │
│ │ │
│ │   │
│ │ │
│ │   │
└───┴────────────────────────────────────────────────────────────────────┘

References

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