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Childminding complaints

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Dear Office for Standards in Education, Children’s Services and Skills,
A. Please advise how many complaints and concerns you have received in each of the last two years about: 1. Childminders and home childcarers 2. Pre school nurseries 3. Childminding agencies.
B. What procedure(s) are used to deal with complaints and concerns?
C. What was the outcome of these complaints and concerns statistically?
D. How are complainants notified about outcomes?

Yours faithfully,

judy reddy

InformationRequest, Office for Standards in Education, Children's Services and Skills

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Dear Ms Reddy,

Please find attached our acknowledgement for your request for information.

Please do not hesitate to contact me with any queries.

Yours sincerely

Sally Telford
Information Delivery Co-ordinator
Information Management Team Ofsted
Tel: 03000131249
[email address]
www.ofsted.gov.uk
Ofsted on Twitter at http://twitter.com/Ofstednews

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Alastair O'Neill, Office for Standards in Education, Children's Services and Skills

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Dear Ms Reddy,

 

Please find attached our response to your recent request for information.

 

Yours sincerely,

 

Alastair O’Neill

Information Delivery Officer

Information Management Team

Ofsted | 2 Rivergate | Temple Quay | Bristol | BS1 6EH

Direct Tel: 0300 013 1287

 

Ofsted National Business Unit: 0300 123 1231

[1]www.gov.uk/ofsted
Ofsted on Twitter at [2]http://twitter.com/Ofstednews

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