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Chewing Gum Removal and Paving steam Cleansing

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Dear Blackburn with Darwen Borough Council,

We are researching the costs to your organisation for completing chewing gum removal, we have 5 simple questions.

*If you do not hold separate analytics for gum removal alone, please report on street deep cleaning/cleansing/power washing (not sweeping).

1. What primary method of removal do you use for *chewing gum removal:
a. High pressure water lancing
b. Chemicals/solvents
c. High pressure steam
d. Other (please state)

2. What was the cost of *chewing gum removal (whether carried out in house or contracted out) in:
a. 2017?
b. 2018?
c. 2019?

3. Do you contract out your *chewing gum removal services or is us completed all in house?

4. If outsourced, what is the renewal date of the cleaning contract?

5. Please supply the name and contact details for the department responsible for managing this contract.

May I take this opportunity to thank you in anticipation of your assistance and cooperation with this information.

Yours faithfully,

John Booth

Accesstoinformation, Blackburn with Darwen Borough Council

Dear John,

Thank you for your request for information regarding ‘Chewing Gum Removal and Paving steam Cleansing’ (reference number 05136). Your request was received on the 07/10/19 and I am dealing with it under the terms of the Freedom of Information Act 2000 and/or Environmental Information Regulations 2004.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries about this request, please contact Information Governance on 01254 585852. Alternatively, our email address is [Blackburn with Darwen Borough Council request email].         

Please remember to quote the reference number above in any future communications.

Kind Regards,

Fatima Makken
Apprentice Information Governance Officer
Email: [email address]
01254 222527

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Accesstoinformation, Blackburn with Darwen Borough Council

1 Attachment

Dear John,

Thank you for your request for information regarding ‘Chewing Gum Removal and Paving steam Cleansing’ (reference number 05136); Please see our response below. If you have any queries regarding your request for information then please don’t hesitate to contact us.

Blackburn with Darwen Borough Council does not employ any contractors to remove chewing gum off the adopted highway. This applies to all previous years.

If you are unhappy with the service you have received in relation to your request for information and wish to make a complaint or request a review of our decision, you should write to: Information Governance Manager, Information Governance, Blackburn with Darwen Borough Council, G Floor, Town Hall, Blackburn, Lancashire, BB1 7DY or email [Blackburn with Darwen Borough Council request email]
 
If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Council. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. 
 
Please find attached our 'have your say' feedback policy. 

Kind Regards,

Fatima Makken
Apprentice Information Governance Officer
Email: [email address]
01254 222527

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We don't know whether the most recent response to this request contains information or not – if you are John Booth please sign in and let everyone know.