Checks of outsourced housing benefit decisions undertaken by the council

Response to this request is long overdue. By law, under all circumstances, Worcester City Council should have responded by now (details). You can complain by requesting an internal review.

Dear Worcester City Council,

I would like to request the following information:

1, the number of checks undertaken by the council of outsourced housing benefit decisions over the last two years
2, the proportion of checked decisions that were considered by the council to be erroneous
3, the efforts made by outsourced providers to prevent such errors from recurring.

Such checks are required under the Contracting Out (Functions of Local Authorities: Income-Related Benefits) Order 2002, rule 4.

Thank you.

Yours faithfully,

Robert Thomas

Dear Worcester City Council,

Could you please respond. Thanks

Yours faithfully,

Robert Thomas