Dear Luton Borough Council,
I would like to request the following information:
1, the number of checks undertaken by the council of outsourced housing benefit decisions over the last two years
2, the proportion of checked decisions that were considered by the council to be erroneous
3, the efforts made by outsourced providers to prevent such errors from recurring.
Such checks are required under the Contracting Out (Functions of Local Authorities: Income-Related Benefits) Order 2002, rule 4.
Dear Luton Borough Council,
Could you please respond. Thanks
Our Reference: B33369
Re: Your Freedom of Information Request
I write in response to in response to your Freedom of Information request.
Your Request related to housing benefit
We have considered your request under the Freedom of Information Act 2000
I can confirm we do hold not hold information within scope of your
If you are dissatisfied with my response you can ask for an internal
review by contacting us at the address above or by email at
[Luton Borough Council request email]. Please set out any specific concerns you have.
Please quote the reference number provided above when contacting us.
Should you remain unhappy with the internal review, you can refer your
concerns to the Information Commissioner:
Information Commissioner's Office
Telephone: 0303 123 1113
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