Checks of outsourced housing benefit decisions undertaken by the council

The request was successful.

Dear Luton Borough Council,

I would like to request the following information:

1, the number of checks undertaken by the council of outsourced housing benefit decisions over the last two years
2, the proportion of checked decisions that were considered by the council to be erroneous
3, the efforts made by outsourced providers to prevent such errors from recurring.

Such checks are required under the Contracting Out (Functions of Local Authorities: Income-Related Benefits) Order 2002, rule 4.

Thank you.

Yours faithfully,

Robert Thomas

Dear Luton Borough Council,

Could you please respond. Thanks

Yours faithfully,

Robert Thomas

LBC Feedback, Luton Borough Council

Our Reference: B33369


Dear Sir/Madam


Re: Your Freedom of Information Request


I write in response to in response to your Freedom of Information request.


Your Request related to housing benefit



We have considered your request under the Freedom of Information Act 2000


I can confirm we do hold not hold information within scope of your


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Yours sincerely,


Usamah Khan

Complaints and Information Compliance Officer

Business Intelligence

Luton Council

01582 546398



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