Checks of outsourced housing benefit decisions undertaken by the council

Lincolnshire County Council did not have the information requested.

Dear Lincolnshire County Council,

1, the number of checks undertaken by the council of outsourced housing benefit decisions over the last two years
2, the proportion of checked decisions that were considered by the council to be erroneous
3, the efforts made by outsourced providers to prevent such errors from recurring.
4, the name of the outsourcing company concerned

Such checks are required under the Contracting Out (Functions of Local Authorities: Income-Related Benefits) Order 2002, rule 4.

Thank you.

Yours faithfully,

Robert Thomas

CustomerInformationService, Lincolnshire County Council

Robert

Thank you for your request, the unique reference for this request has been generated and is FOI0884. Please can you quote this in any correspondence relating to this request.

We will respond to your request within 20 working days from the first working day after the date of receipt of your request.

In the meantime, if you need to contact the Customer Information Service, please do so either by e-mail or phone, our direct number is 01522 554011.

Regards

Angela

Angela Sampson
Team Supervisor
Customer Relations & Information Team
Resources
Lincolnshire County Council
Room 136
Newland
Lincoln
LN1 1YL


[email address]
www.lincolnshire.gov.uk

This e-mail and any attachments are for the intended addressee(s) only and may contain confidential and/or privileged material. If you are not a named addressee, do not use, retain or disclose such information. This email is not guaranteed to be free from viruses and does not bind Lincolnshire County Council in any contract or obligation.

show quoted sections

CustomerInformationService, Lincolnshire County Council

1 Attachment

Dear Robert

 

I am writing regarding your information request which was received on
26/11/2019, where you asked Lincolnshire County Council for information
regarding housing benefits.

 

I have established that the information you have requested is not held by
Lincolnshire County Council and as a result we are unable to provide any
detail. 

 

The information you have requested may be held by district councils, so
please can you contact them directly.  Their contact details are found
below:

 

[1][email address]

[2][email address]

[3][email address]

[4][email address]

[5][email address]

[6][email address]

[7][email address]

 

I am sorry that we are unable to help you further with your request.

 

Yours sincerely

 

Sarah Coggan

Customer Information Service

Lincolnshire County Council

Room 136

County Offices,Newland

LN1 1YL

Customer Information Service: 01522 554011

[8]cid:image001.png@01D4D26F.91EA4800

This e-mail and any attachments are for the intended addressee(s) only and
may contain confidential and/or privileged  material. If you are not a
named addressee, do not use, retain or disclose such information. This
email is not guaranteed to be free from viruses and does not bind
Lincolnshire County Council in any contract or obligation.

 

Note: We are a Microsoft Office site. Our base version is 2010. Please
make sure that files you send can be read in this format. Any form of
reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail is strictly prohibited save
unless expressly authorised by the sender. The information contained in
this message is intended for the named recipients only. It may contain
privileged and confidential information and if you are not the addressee
or the person responsible for delivering this to the addressee, you may
not copy, distribute or take action in reliance on it. If you have
received this message in error, please notify the sender(s) immediately by
telephone. Please also destroy and delete as soon as possible the message
from your computer.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]
7. blocked::mailto:[email address]
mailto:[email address]