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Cheap broadband for claimants - BT deal

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Dear Department for Work and Pensions,

The Mirror has reported on your partnership with BT to provide cheap broadband to benefit claimants:

' Millions of people in receipt of universal credit may be unaware they qualify for a £5 a month BT package that could save them hundreds of pounds a year on phone bills.
The telecoms giant said its low-cost 'Basic' package is part of its universal service commitment and has been created in conjunction with the Department for Work and Pensions.

The package has been designed to help keep phones ringing for the most vulnerable households - and costs £5.16 a month.

This comes with a call allowance of £1.50, plus free weekend calls to 0845 and 0870 numbers (lasting up to 60 minutes).

There's also a monthly £10 price cap for numbers starting 01, 02, 03, 07 and 08, which means you'll never pay more than £15.16.

It's available to anyone on income support, jobseeker's allowance, pensions credit, employment and support allowance and universal credit - providing you have zero earnings.'

https://www.mirror.co.uk/money/little-kn...

1. Please provide all information you hold that explains your collaboration with BT and how the partnership operates (include information on any payments you make to BT).

2. Please provide copies of any DWP reports assessing the merits of the BT scheme.

3. Please provide details of how the identity of a potential beneficiary of the cheap broadband confirms their status as a benefit claimant. Is your authorisation required before BT can grant someone the package?

4. Please provide copies of any form(s) that applicants must complete to avail themselves of the offer.

5. Please provide the number of claimants who have taken advantage of the offer.

Yours faithfully,

J Roberts

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Frank Zola left an annotation ()

How to order BT Basic

"You will also need to give us some personal information:

your date of birth

your National Insurance number

confirm the benefit you are receiving

remembering to sign and date your application before returning it in the pre-paid envelope.

We need these details so we can check your records with the Department for Work and Pensions and find out whether you qualify for BT Basic."

https://www.bt.com/help/landline/getting... archive copies https://web.archive.org/web/202105041009...
There is no mention of:

"your date of birth

your National Insurance number

confirm the benefit you are receiving"

on earlier web page versions: https://web.archive.org/web/202010251443...

BT basic leaflet, with example application form on page 12
https://archive.org/download/bt-basic/BT... (pdf)
Via https://archive.org/details/bt-basic > https://www.bt.com/content/dam/bt/help/i... (pdf)

J Roberts left an annotation ()

Frank Zola,

Thank you for your informative annotation.

We don't know whether the most recent response to this request contains information or not – if you are J Roberts please sign in and let everyone know.