Charts for children’s & adults social care

Andrew Paterson made this Freedom of Information request to Newport City Council

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Dear Newport City Council,

I would like to request that you provide the following information under the Freedom of Information Act:

• A Hierarchy/Structure chart for Newport City Council’s Adults and Children’s social work teams. Broken down by discipline of teams e.g. Community Mental Health, Early intervention, Hospital Discharge, Community Rapid Response etc…..

• I would like this to include the full names of both Service Mangers and Team managers and where possible the teams contact numbers.

I look forward to your response.

Yours faithfully,
Andrew

Newport City Council

Dear Sir/Madam

Thank you for your request for information about :

Charts for children’s & adults social care

Received on 22/01/2020

This request has been formally logged in our FOI management system and has been assigned the reference REQ07762.
You should receive a reply to your request within the statutory time limit of 20 working days.

Please remember to quote the reference number REQ07762 in any future communications.

Yours sincerely,
Information Management

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad

NCC - Information Management, Newport City Council

2 Attachments

Dear Andrew Paterson,

 

Thank you for your recent request for information which I have enclosed
below for ease of reference. Your request has been treated in accordance
with the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.

 

Your Request: REQ07762

 

I can confirm that we hold information that falls within the scope of your
request. The answers to your questions have been provided in Red Text
below.

 

• A Hierarchy/Structure chart for Newport City Council’s Adults and
Children’s social work teams. Broken down by discipline of teams e.g.
Community Mental Health, Early intervention, Hospital Discharge, Community
Rapid Response etc…..

Please see attached

 

• I would like this to include the full names of both Service Mangers and
Team managers and where possible the teams contact numbers.

The Council does not publish direct contact details for staff below the
level of Head of Service, including email addresses and phone numbers.
Instead, it promotes the use of our website [1]www.newport.gov.uk  and
City Contact Centre (telephone (01633) 656656, email at
[2][Newport City Council request email]).  This helps to ensure that customers are always
directed to the appropriate person and that e-mail correspondence is
routed correctly.  It also ensures that any staff moves do not affect the
public's ability to contact the Council and gain appropriate information. 
Please find below the relevant Head of Service for the service you refer
to.  In addition, further advice on contacting the Council (including an
online contact form) can be found at:

 

[3]http://www.newport.gov.uk/contactus

 

Head of Children and Young People Services - Sally Jenkins -
[4][email address]

Head of Adult and Community Services - Chris Humphrey -
[5][email address]

 

I hope this provides the information you were looking for; if there is any
further information that we can provide, please submit a further request.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.

 

If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. The Information Commissioner can be
contacted at: The Information Commissioners Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

For future reference, all Freedom of Information requests can now be
submitted via the link below.

 

[6]www.newport.gov.uk/foi

 

Kind regards,

Information Management

 

 

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

References

Visible links
1. http://www.newport.gov.uk/
2. mailto:[Newport City Council request email]
3. http://www.newport.gov.uk/contactus
4. mailto:[email address]
5. mailto:[email address]
6. http://www.newport.gov.uk/foi

Dear Newport City Council,

As you do not provide contact details. Can you Please redo the charts with forenames + Surnames and no contact information.

Yours faithfully,

Andrew Paterson

NCC - Information Management, Newport City Council

Dear Andrew Paterson,

The Council does not publish direct contact details for staff below the level of Head of Service, this includes their names as well as their contact details. This helps to ensure that any staff moves do not affect the public's ability to contact the Council and gain appropriate information. I apologise this was not made clear in the initial response.

I hope this provides the information you were looking for; if there is any further information that we can provide, please submit a further request. If you have any queries about this email or if you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, please contact me.

If you are not content with the subsequent outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the Councils complaints procedure. The Information Commissioner can be contacted at: The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

For future reference, all Freedom of Information requests can now be submitted via the link below.

https://eur03.safelinks.protection.outlo...

Kind regards,
Information Management

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