Channel Migration and Website Expenditure

Mr Pawsey made this Freedom of Information request to Falkirk Council

The request was successful.

From: Mr Pawsey

Dear Falkirk Council,

Please provide details of the number of contacts you have received via email, website, telephone and face to face visitors by month for the last 3 years.

Please also provide details, dates and costs of any investment made in your website during the same 3 years.

If you have a channel migration or customer contact strategy please provide a brief summary.

Yours faithfully,

Mr Pawsey

Link to this

From: Robb, Heather
Falkirk Council

Dear Mr Pawsey

Thank you for your recent FOI request.

I will be dealing with this request and can be contacted either at this
e-mail address or by telephone on 01324 501584.

We have 20 working days to deal with your request from the date that we
received it, but hope to provide you with the information you are looking
for at an earlier date where possible.

Heather Robb

Project Leader

ICT Infrastructure

Falkirk Council

show quoted sections

Link to this

From: Robb, Heather
Falkirk Council


Attachment FOI 3044101.doc
76K Download View as HTML


Dear Mr Pawsey

Thank you for your recent FOI request.

I have attached details of the contact statistics and website costs as
requested.

Falkirk Council does not currently have either a channel migration or
customer contact strategy. Full details of the Council Strategies and
Policies can be found at

[1]http://www.falkirk.gov.uk/about_council/...

If you have any further queries on the attached, please do not hesitate to
contact me.

Heather Robb

Project Leader

ICT Infrastructure

Falkirk Council

show quoted sections

Link to this

Things to do with this request

Anyone:
Falkirk Council only: