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A Jay made this Freedom of Information request to Norfolk Fire and Rescue Service

This request has been closed to new correspondence. Contact us if you think it should be reopened.

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Dear Fire service,

I would like to make a freedom of information request.

Does your service have a formal system that allows uniformed operational staff swap shifts. For example a firefighter who is due to work a Saturday can swap his work day with a firefighter who is rostered off?
if so, does your service record these swaps and keep a running tally of the swaps for the individuals?
What happens when one resigns or retires. Does your service have a way of dealing with any positive or negative balances for these swaps. For example the swap mentioned above what would happen if either of them then resigned or retired before the "pay back of the swap". Would the firefighter who got Saturday off have his final pay reduced because he never paid his day off back to the other firefighter? Or if the firefighter who worked the extra shift then retired or resigned. Would he receive a days pay for working the Saturday and the Firefighter that got the day off have to work a day to pay back the day off he got?

If you need anything clarified please contact me.

Yours faithfully,

A Jay

Information Management, Norfolk Fire and Rescue Service

Good Morning,

Freedom of Information Act 2000 – Information Request ENQ-376046-R4L9Z3

Thank you for your request for information under the Freedom of Information Act 2000 received on 09 November 2019.

We have up to 20 working days in which to deal with your request. If we require clarification regarding your request, we will contact you to explain this. The 20 working day period will then start from the day that we receive your clarification.

You will also be informed in advance if there is a charge for supplying copies of the information.

Please also be aware that, if the requested information contains references to any third parties, we may need to consult these individuals about the release of their personal data before making a decision whether or not to release the information to you.

We will also provide an explanation if any information is not released to you.

Should you have any queries regarding your request, please contact the team by email [Norfolk Fire and Rescue Service request email] or by telephone 01603 222661.

Yours sincerely,

Sarah Cooper, Business Support Assistant
Information Compliance Team
Dept: 01603 222661
Bay 7-9, Ground Floor, County Hall, Norwich

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Information Management, Norfolk Fire and Rescue Service

Dear A Jay
 
Freedom of Information Request ENQ-376046-R4L9Z3
 
I refer to your request for information dated 9 November 2019.
 
You asked:
 
•       Does your service have a formal system that allows uniformed
operational staff swap shifts. For example a firefighter who is due to
work a Saturday can swap his work day with a firefighter who is rostered
off?
•       if so, does your service record these swaps and keep a running
tally of the swaps for the individuals?
•       What happens when one resigns or retires. Does your service have a
way of dealing with any positive or negative balances for these swaps. For
example the swap mentioned above what would happen if either of them then
resigned or retired before the "pay back of the swap". Would the
firefighter who got Saturday off have his final pay reduced because he
never paid his day off back to the other firefighter? Or if the
firefighter who worked the extra shift then retired or resigned. Would he
receive a days pay for working the Saturday and the Firefighter that got
the day off have to work a day to pay back the day off he got?
 
 
Our response:
 
Norfolk Fire & Rescue Service does not have any formal system that allows
individuals to swap shifts.
 
 
If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:
 
[email address]
or Information Compliance Team
Room 043
County Hall
Martineau Lane
Norwich
NR1 2DH
 
An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".
 
If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act.  Refer to the ICO
Website at: [1]https://ico.org.uk/concerns/ for advice on how to report a
concern.  Or you can write to them at:
 
First Contact Team
Information Commissioner's Office
Wycliffe House
Water Lane, Wilmslow
Cheshire
SK9 5AF
 
Yours sincerely
 
Bev Whittaker, Information Compliance Officer 
Information Management 
Tel: 01603 638017 | Dept: 01603 222661
Bays 7,8 & 9, Ground Floor, South Wing, County Hall, Martineau Lane,
Norwich 
  
 
 
 

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Dear Information Management,

To clarify my FOI is there any system? Formal or informal? If it is informal is it referenced anywhere in policies to allow the changes. If so can you send the policy.

Yours sincerely,

A Jay

Freedom of Information, Norfolk Fire and Rescue Service

5 Attachments

Good Afternoon,

 

Thank you for your email. As you are requesting additional information, we
will complete your request as another Freedom of Information Request. The
new reference number is ENQ-380791-G2W7F0.
 
We have up to 20 working days in which to deal with your request. If we
require clarification regarding your request, we will contact you to
explain this. The 20 working day period will then start from the day that
we receive your clarification.
 
You will also be informed in advance if there is a charge for supplying
copies of the information.

 

Please also be aware that, if the requested information contains
references to any third parties, we may need to consult these individuals
about the release of their personal data before making a decision whether
or not to release the information to you.

 

We will also provide an explanation if any information is not released to
you.

 

Should you have any queries regarding your request, please contact the
team by email [1][Norfolk Fire and Rescue Service request email] or by telephone
01603 222661.

 

Yours sincerely,

 

Sarah Cooper, Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich

[2]Norfolk County Council   [3]Twitter[4]Facebook[5]Web

[6]Campaign Logo

 

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Freedom of Information, Norfolk Fire and Rescue Service

1 Attachment

Dear A Jay,

Please find attached policy document in response to your below enquiry.

 

If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:

[email address]

or Information Compliance Team

Room 043

County Hall

Martineau Lane

Norwich

NR1 2DH

An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".

If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act. Refer to the ICO
Website at: [1][1]https://ico.org.uk/concerns/ for advice on how to report
a concern. Or you can write to them at:

First Contact Team

Information Commissioner's Office

Wycliffe House

Water Lane, Wilmslow

Cheshire

SK9 5AF

 

Yours sincerely

 

 

Andy Swan

Acting Information Compliance Manager (Freedom of Information)

Strategy & Governance

Tel: 01603 222661

County Hall

[2]Norfolk County Council   [3]Twitter[4]Facebook[5]Web

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are A Jay please sign in and let everyone know.