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CFR's

Steven Jones made this Freedom of Information request to South Western Ambulance Service NHS Foundation Trust

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Dear South Western Ambulance Service NHS Foundation Trust,

a) The MPDS codes deemed suitable for CFR's to be mobilised to if
MPDS is used to triage 999 calls.
b) The NHS pathways codes deemed suitable for CFR's to be mobilised
to if pathways is used to triage 999 calls.
c) Whether the above codes are red1, red2, green1, 2, 3 or 4.
d) A description of each code.

Yours faithfully,

Steven Jones

Information Governance, South Western Ambulance Service NHS Foundation Trust

2 Attachments

Dear Steven Jones

 

Thank you for your request for information regarding Community First
Responder Medical Priority Dispatch System codes which we received on 17
August 2015.

 

We will deal with this request in accordance with your right of access to
information we hold under the Freedom of Information Act and I attach a
leaflet containing further information about both your rights and our
obligations under this legislation. You will see from this that we are not
obliged to generate information we do not already hold in order to provide
what we are asked for, such as by collating data or formulating direct
answers to questions, but you are entitled to receive copies of records
(or extracts from them) that contain the information you have requested.

 

We will research the information you have requested and we will respond
providing what we hold no later than 15 September 2015 in accordance with
the timescales set by the Act.

 

We will inform you if:

a) We are unable to provide you with any of the information you have
requested, and explain the reason for this; and

b) Any fee that is payable for the information we are able to provide.

 

In the meantime, if you have any queries or require clarification on any
aspect of your request or how we will respond, please do not hesitate to
contact me.

 

Regards,

 

Kevin

 

Kevin Pointer | Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

 

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Information Governance, South Western Ambulance Service NHS Foundation Trust

1 Attachment

Dear Steven Jones,

 

I refer to our acknowledgement on 19^th August 2015 of your request for
information regarding community first responders under the provisions of
the Freedom of Information Act.  We are able to provide the following
information:

 

Information Our Response
requested
a) The MPDS I can confirm that the South Western Ambulance Service NHS Foundation Trust
codes send Community First Responders to any call where there is deemed no scene
deemed or personal safety issue.
suitable
for CFR's  
to be
mobilised This does exclude Road Traffic Collisions, but otherwise there are no
to if MPDS strict exclusions with regards to Medical Priority Dispatch System codes,
is used to pathways, or triaged 999 calls.
triage 999
calls.  
b) The NHS
pathways For your information our website contains a wealth of information about
codes community first responders, including our Responder Governance Policy, and
deemed is accessible from the link:
suitable [1]http://www.swast.nhs.uk/Working%20With%2...
for CFR's
to be  
mobilised
to if
pathways is
used to
triage 999
calls.
c) Whether
the above
codes are
red1, red2,
green1, 2,
3 or 4.
d) A
description
of each
code.

 

Please note that, under the Re-use of Public Sector Information
Regulations, if you wish to publish or otherwise use this information
besides for your own means, you will need to seek our permission to do so.

 

Please feel free to contact me if you require further clarification of the
information provided, or to discuss any aspect of the way in which we have
responded to your request. 

However, if you are dissatisfied with our response, you also have the
right to make use of the following complaints procedures:

 

In the first instance you may write to the Chief Executive of this Trust

 

Mr Ken Wenman

South Western Ambulance Service NHS Foundation Trust

Abbey Court

Eagle Way

Exeter  EX2 7HY

 

Mr Wenman will then either make arrangements for your complaint to be
reviewed and for the outcome to be communicated to you, or will convene a
panel of Trust Directors to consider an appeal against a decision to
withhold information.

 

If you are unhappy with the response to your complaint, or findings of the
Panel, you can contact the Information Commissioner at:

 

Information Commissioner’s Office,

Wycliffe House,

Water Lane,                                 

Wilmslow,

Cheshire.  SK9 5AF

 

Tel: 01625 545 700

Fax: 01625 524 510

 

Regards,

 

Kevin

 

Kevin Pointer | Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

 

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member now!

 

Direct Line 01392 261514 | Fax | Web [4]www.swast.nhs.uk | E-Mail
[5][email address]
Abbey Court, Eagle Way, Exeter EX2 7HY

References

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3. Our Webpage
https://secure.membra.co.uk/swambapplica...
4. Our Webpage
http://www.swast.nhs.uk/
5. mailto:[email address]

Tom Hodder left an annotation ()

Steven,

Bear in mind that only half of SWAST uses NHS Pathways. The old gwas, what swast call "northern" doesnt.

Dear Information Governance,

Thank you for your reply.
In response for your ease I will ask my question differently as I am aware of the dispatch policy regarding scene safety etc I am requesting the codes that your CAD system would acknowledge as being appropriate for CFRs to attend, I am aware its ultimately the decision of the dispatcher whether to send them or not. So if its easier please provide me with the MPDS codes or chief complaint card number (if its not appropriate to send them to any code within that card) that CFRs automatically would not be send to.
Yours sincerely,

Steven Jones

Information Governance, South Western Ambulance Service NHS Foundation Trust

1 Attachment

Dear Steven Jones

The CAD is not set up to identify specific codes for the deployment of First Responders attached is a screenshot from the First Responder Deployment SOP which is provided to the 999 Call Centres on the use of First Responders.

I hope this is helpful.

Regards

Debbie

Debbie Bridge | Information Governance Manager
South Western Ambulance Service NHS Foundation Trust

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Direct Line 01392 261594| Fax  | Web www.swast.nhs.uk  | E-Mail [email address]
Abbey Court, Eagle Way, Exeter EX2 7HY

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