Sheffield Homes
Customer Care and Communications Team
PO Box 1918
Sheffield S1 2XX
Telephone: 0114 2930000/2053333

FOI 0099

Date: 06/02/2013

Dear Vera Cold,

Thank you for your recent request for information about CERT/CESP funding

This has been logged as FOI0099 and will be dealt with as a Freedom of Information Request, under the Freedom of Information Act 2000.

The Act states that we must respond to you within 20 working days. We will respond to your request by 26/02/2013.

If you have any queries please contact me on

Thank you.

Yours sincerely,

Alex Westran
Housing Co-ordinator
Customer Care and Communications Team

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Please note

The reference number for this enquiry is FOI0100 and not FOI0099 as previously stated

Apologies for any confusion this may have caused

Alex Westran
Sheffield Homes

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Dear Vera Cold,
 
Re: Your Recent Request for Information
 
I am writing in response to your recent request for information regarding
the Lansdowne/Hanover insulated cladding scheme, request number FOI0091.
 
Sheffield Homes would draw to your attention the provisions of Section
8(1) of the Freedom of Information Act 2000 -
 
“8 Request for information..
 
(1)In this Act any reference to a “request for information” is a reference
to such a request which- .
(a)is in writing, .
(b)states the name of the applicant and an address for correspondence, and
.
(c)describes the information requested. “
 
Case law makes it clear that whilst an e-mail address is acceptable, the
use of a false name is not. Sheffield Homes have reasonable grounds to
consider that “Vera Cold“ is a false name. Any request which is made under
a false name is invalid and Sheffield Homes could treat it as not being
made.  If this is not the case Sheffield Homes do apologise in advance,
however Sheffield Homes would require verification of your identity,
amongst other things to comply with its duty under the Fourth Data
Protection Principle
 
“4 Personal data shall be accurate and, where necessary, kept up to date.”
 
Sheffield Homes would be in breach of its duties under the Fourth Data
Protection Principle if it didn’t.
 
You can verify your identity by providing us with a clear colour photocopy
of a driving licence, passport  or other similar identity document to the
address set out above, which will be handled in accordance with the Data
Protection Act 1998. Alternatively you may in person bring the original to
a housing office or first point, to be verified by arrangement.  Once your
identity has been verified you will be provided with the information
requested in accordance with the terms of the Freedom of Information Act
2000.
 
If you wish to dispute the determination to seek to verify your identity,
you may do so through making an internal appeal against this
determination, and if dissatisfied with that you may then refer the matter
to the Information Commissioner at the following address.
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113 (or 01625 545745 if you would prefer not to call an
‘03’ number, or +44 1625 545745 if calling from overseas)
Fax: 01625 524510
    
I hope that you can promptly verify your identity and the Council
discharge its duty under Section 1 of the FOIA 2000. If you have any
further queries please do not hesitate to contact me.
 
Yours sincerely,
 
 
Alex Westran
Housing Co-ordinator
Customer Care and Communications Team
 
 
Alex Westran
Housing Coordinator - Feedback
Howden House
 
Customer Care and Communications
Sheffield Homes
PO Box 483,
M33 0DH
T: 0114 27 35867
F: 0114 27 37736
 
[1]www.sheffieldhomes.org.uk
 
 
Our purpose is to provide excellent homes and housing services to all our
communities.
 
 
This Email, and any attachments, may contain non-public information and is
intended solely for the individual(s) to whom it is addressed. It may
contain sensitive or protectively marked material and should be handled
accordingly. If this Email has been misdirected, please notify the author
immediately. If you are not the intended recipient you must not disclose,
distribute, copy, print or rely on any of the information contained in it
or attached, and all copies must be deleted immediately. Whilst we take
reasonable steps to try to identify any software viruses, any attachments
to this Email may nevertheless contain viruses which our anti-virus
software has failed to identify. You should therefore carry out your own
anti-virus checks before opening any documents. Sheffield City Council
will not accept any liability for damage caused by computer viruses
emanating from any attachment or other document supplied with this e-mail

References

Visible links
1. http://www.sheffieldhomes.org.uk/

 
 
Dear Vera Cold,
 
Thank you for your email of 20 February. I have conducted an internal
review of our response to your Freedom of Information request. After
considering guidance from the ICO, I am satisfied that your request has
been handled in accordance with the FOI Act. We have reason to believe
that you have not provided your real name. We will only consider your
request once you have proved your identity as previously requested.
 
The Information Commissioner provides guidance on the legal requirements
for a request, as follows:
 
"What are the legal requirements for a request?
 
For your request to be dealt with according to the Freedom of Information
Act, you must:
 
contact the relevant authority directly;
make the request in writing, for example in a letter or an email. You can
make a verbal or written request for environmental information;
give your real name;
give an address to which the authority can reply. This can be a postal or
email address."
 
You can find this advice and further guidance at the Information
Commissioner's Office website linked below:
 
[1]http://www.ico.gov.uk/for_the_public/off...
 
If you are able to verify your identity we will respond to your request
within the timescales set out in the Freedom of Information Act, this
gives us 20 working days to respond and this is paused if we seek further
clarification. Therefore once we receive verification of your identity, we
will respond within 4 days.
 
If you are dissatisfied with this outcome you may refer the matter to the
Information Commissioner at the following address.
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113 (or 01625 545745 if you would prefer not to call an
‘03’ number, or +44 1625 545745 if calling from overseas)
Fax: 01625 524510
 
Yours sincerely,
 
Catherine Elphee
 
 
Catherine Elphee
Customer Care and Communications Manager
Customer Care and Communications Team
T: 0114 273 5585
Customer address:
Sheffield Homes, PO Box 483, M33 0DH
[2]www.sheffieldhomes.org.uk
Follow us on Twitter and Facebook
 
 
This Email, and any attachments, may contain non-public information and is
intended solely for the individual(s) to whom it is addressed. It may
contain sensitive or protectively marked material and should be handled
accordingly. If this Email has been misdirected, please notify the author
immediately. If you are not the intended recipient you must not disclose,
distribute, copy, print or rely on any of the information contained in it
or attached, and all copies must be deleted immediately. Whilst we take
reasonable steps to try to identify any software viruses, any attachments
to this Email may nevertheless contain viruses which our anti-virus
software has failed to identify. You should therefore carry out your own
anti-virus checks before opening any documents. Sheffield City Council
will not accept any liability for damage caused by computer viruses
emanating from any attachment or other document supplied with this e-mail

References

Visible links
1. http://www.ico.gov.uk/for_the_public/off...
2. http://www.sheffieldhomes.org.uk/