Dear Georgina Taylor

 

Thank you for your information request received on 23 November 2021.

 

We can confirm receipt of your request for information and will handle it
under the most appropriate legislation.  Your case reference number is FOI
31288

 

You can expect to receive a response by 21 December 2021.

 

The Council will be in touch if we need any further information.

 

Yours sincerely,

Information Management Team

Buckinghamshire Council

[1][Buckinghamshire Council request email]

[2]Thank you

DISCLAIMER FOR BUCKINGHAMSHIRE COUNCIL

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are not necessarily those of Buckinghamshire Council unless explicitly
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References

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1. mailto:[Buckinghamshire Council request email]

Dear Ms Taylor

FOI 31288

Please accept our apologies for the delay you have experienced in
receiving our response to your information request regarding Central
corporate systems.

Buckinghamshire Council is aware of its statutory responsibility under the
Freedom of Information Act and the Environmental Information Regulations
and we work hard to ensure we meet the requirements of the
Act/Regulations.

 

Unfortunately, due to unprecedented pressures, some council services are
experiencing difficulties meeting the required deadlines.

 

Please be assured the service is addressing your request and we hope to
provide a response shortly.

 

Kind regards

 

With kind regards

Freedom of Information Team

Deputy Chief Executive Directorate

Buckinghamshire Council
New County Offices, Walton Street, Aylesbury, Bucks, HP20 1UA
[1][Buckinghamshire Council request email]

 

 

[2]Thank you

DISCLAIMER FOR BUCKINGHAMSHIRE COUNCIL

Any views expressed in this email are those of the individual sender and
are not necessarily those of Buckinghamshire Council unless explicitly
stated.

This email and any attachments may contain confidential or privileged
information and is intended solely for the use of the individual or entity
to whom it is addressed. Any confidential, sensitive or protectively
marked material must be handled accordingly.

If you are not the intended recipient you must not disclose, distribute,
copy, print or rely on any of the information contained in the email or
attachments, and all copies must be deleted immediately. If you do receive
this email in error please notify the sender immediately and note that
confidentiality or privilege is not waived or lost. 

Buckinghamshire Council may monitor the contents of emails sent and
received via its network for the purposes of ensuring compliance with
relevant legislation and the Council’s policies and procedures. All such
monitoring will take place in accordance with relevant legislation
including privacy and data protection legislation. For details of how
Buckinghamshire Council uses personal information please see the Council’s
website.

Buckinghamshire Council has scanned this email and attachments for viruses
but does not accept any responsibilities for viruses once this email has
been transmitted. You should therefore carry out your own anti-virus
checks before opening any documents.

References

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1. mailto:[Buckinghamshire Council request email]

Dear Ms Taylor

 

FOI 31288

 

Thank you for contacting Buckinghamshire Council and your request for
information below regarding Enterprise Systems.

 

This request has been handled under the Freedom of Information Act 2000. 

Please find the relevant details below.

 

 1. Which Enterprise Resource Planning (ERP) or Finance system do you
currently use?

SAP

 a. What is the value, start date & expiry date of your current
contract/licence & which directorate is responsible for it?

Resources, 1/7/2020, 30/6/2023, £248,450 (including both finance and HR)

 b. What are the extension options?

N/A licences only

 c. When was the last review of this contract?

N/A licences only

 d. When is a review planned & who is responsible for this?

There is a joint SAP Governance Board that spans HR, Finance and IT that
would be responsible for contract review.

 

 2. Which Education (CMS) System do you currently use?

Capita ONE

 a. What is the value, start date & expiry date of your current
contract/licence & which directorate is responsible for it? 

Education, 31/03/2022, £283,510

 b. What are the extension options?

None

 c. When was the last review of this contract?

2013

 d. When is a review planned & who is responsible for this?

Education Directorate and IT

 

 3. Which Human Capital Management (HCM) or HR system do you currently
use?

SAP

 a. What is the value, start date & expiry date of your current
contract/licence & which directorate is responsible for it?

Resources, 1/7/2020, 30/6/2023, £248,450 (including both finance and HR)

 b. What are the extension options?

N/A licences only

 c. When was the last review of this contract?

N/A licences only

 d. When is a review planned & who is responsible for this?

There is a joint SAP Governance Board that spans HR, Finance and IT that
would be responsible for contract review.

 

 

 4. Which Children's Social Care system (CMS) do you currently use?

LiquidLogic LCS

 a. What is the value, start date & expiry date of your current
contract/licence & which directorate is responsible for it?

Value: £95,051 first year call off | Start 01.04.2020 | Expiry 31.05.2025
| Directorate is IT

 b. What are the extension options?

Plus two years

 c. When was the last review of this contract?

01.04.2021

 d. When is a review planned & who is responsible for this?

01.04.2022 – CSC & IT

 

 5. Which Adults Social Care system (CMS) do you currently use?

LiquidLogic LAS

 a. What is the value, start date & expiry date of your current
contract/licence & which directorate is responsible for it?

Value: £625,570 first year call off | Start 12.09.2019 | Expiry 11.09.2024
| Directorate is IT

 b. What are the extension options?

None – expires after five years

 c. When was the last review of this contract?

September 2021

 d. When is a review planned & who is responsible for this?

September 2022 – ASC & IT

 

 6. Which ITSM / ICT service provider do you currently use?

ServiceNow

 a. What is the value, start date & expiry date of your current
contract/licence & which directorate is responsible for it?

£315,000, May 2019, May 2022. There is a joint Governance Board that spans
all areas using the ITSM tool that would be responsible for contract
review.

 b. What are the extension options?

None

 c. When was the last review of this contract?

March 2021

 d. When is a review planned & who is responsible for this?

There is a joint Governance Board that spans all areas using the ITSM tool
that would be responsible for contract review. Review will be carried out
early 2022.

 

 

If you have any queries about this letter, please contact me. Please
remember to quote the reference number provided in the subject line of
this email in any future communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you can contact us at [1][Buckinghamshire Council request email] or by
writing to us at

 

Information Governance

Buckinghamshire Council

The Gateway

Gatehouse Road

Aylesbury

HP19 8FF

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision.

 

Generally, the ICO cannot make a decision unless you have exhausted the
internal review procedure provided by Buckinghamshire Council.

 

You can contact the ICO via their website
[2]https://ico.org.uk/make-a-complaint/ or by writing to them at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF 

 

Alternatively, you can phone them on 0303 123 1113.

 

 

With kind regards

Freedom of Information Team

Deputy Chief Executive Directorate

Buckinghamshire Council
New County Offices, Walton Street, Aylesbury, Bucks, HP20 1UA
[3][Buckinghamshire Council request email]

 

 

[4]Thank you

DISCLAIMER FOR BUCKINGHAMSHIRE COUNCIL

Any views expressed in this email are those of the individual sender and
are not necessarily those of Buckinghamshire Council unless explicitly
stated.

This email and any attachments may contain confidential or privileged
information and is intended solely for the use of the individual or entity
to whom it is addressed. Any confidential, sensitive or protectively
marked material must be handled accordingly.

If you are not the intended recipient you must not disclose, distribute,
copy, print or rely on any of the information contained in the email or
attachments, and all copies must be deleted immediately. If you do receive
this email in error please notify the sender immediately and note that
confidentiality or privilege is not waived or lost. 

Buckinghamshire Council may monitor the contents of emails sent and
received via its network for the purposes of ensuring compliance with
relevant legislation and the Council’s policies and procedures. All such
monitoring will take place in accordance with relevant legislation
including privacy and data protection legislation. For details of how
Buckinghamshire Council uses personal information please see the Council’s
website.

Buckinghamshire Council has scanned this email and attachments for viruses
but does not accept any responsibilities for viruses once this email has
been transmitted. You should therefore carry out your own anti-virus
checks before opening any documents.

References

Visible links
1. mailto:[Buckinghamshire Council request email]
2. https://ico.org.uk/make-a-complaint/
3. mailto:[Buckinghamshire Council request email]