Dear Jay Rouf

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST 1071

I acknowledge your request for information received on 15/5/18

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt, or containing a reference to a third party.

For your information, the Act defines a number of exemptions that may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.

There may be a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.

If required, the information may be provided in paper copy, normal font size. If you would prefer an alternative format, e.g. language, audio, large print, etc. then please let me know.

Unless otherwise stated, the information provided in response to this request is made available under the Open Government Licence: http://www.nationalarchives.gov.uk/doc/o...

If you have any queries or concerns then please contact:

Service Information Team
Leicestershire Fire and Rescue Service
12 Geoff Monk Way,
Birstall,
Leicester,
LE4 3BU
Telephone: 0116 2872241
Email: [email address]

Further information is also available from the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
www.informationcommissioner.gov.uk

Yours sincerely

Paul Botterill
Data Manager

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Dear Enquirer,

Your request for information has been processed under the Freedom of
Information (FOI) Act 2000.

The first duty of the Fire and Rescue Service in responding to your
request is to inform you whether or not the Service holds the information
you have requested.

I can confirm that Leicestershire Fire and Rescue Service does hold the
information.

In response to your questions listed below, I can confirm:

In relation to CCTV in buildings -

Name(s) of person telephone number and email address of person responsible
for managing CCTV and the Data. Who is responsible for purchasing CCTV and
Data Storage of CCTV.  

Currently, Estate Surveyor 0116 287 2241 [1][email address]

I also seek answers to the following questions:

How many cameras do you manage today More than 100? Or less than 100? Is
that growing?   

More than 100 and likely to increase.

How do you store and manage your video today? (Network Video Recorders?
Enterprise Storage?) Has your company ever lost video, or experienced
poor-quality playback of video files?

Images are stored on hard drive and over written once hard drive becomes
full. The only experience of poor quality was due to weather conditions.

How critical is video to your company? What is the impact of not being
able to access video or record video?  

While not critical, video footage provides security for property and
staff, not being able to access or record video would not have a
significant impact.

When was the last time you refreshed your surveillance storage hardware?

Hardware is refreshed and upgraded as it fails or becomes uneconomical to
repair.

Do you have an upgrade/refresh date? If so when?

We do not have any dates identified for an upgrade or refresh.

What is your budget for the refresh?

Budget is allocated from a centralised facilities repair and maintenance
budget, there is no specific identified budget for CCTV.

In relation to CCTV on appliances –

Name(s) of person telephone number and email address of person responsible
for managing CCTV and the Data. Who is responsible for purchasing CCTV and
Data Storage of CCTV.

Currently, GM Corporate Support 0116 287 2241 [2][email address]

I also seek answers to the following questions:

How many cameras do you manage today More than 100? Or less than 100? Is
that growing?

More than 100, which is likely to increase.

How do you store and manage your video today? (Network Video Recorders?
Enterprise Storage?) Has your company ever lost video, or experienced
poor-quality playback of video files?

Video is stored on local hard drive, if requested footage is transferred
to network file storage where it is archived; this is then backed up once
a week.

We have lost footage on a few occasions for different reasons.

How critical is video to your company? What is the impact of not being
able to access video or record video?

While not critical, video footage provides evidence to support Fire,
Police and event investigations.  It also provides evidence in support of
insurance claims or allegations made against the Service involving our
vehicles. 

Not being able to access or record video would not have a significant
impact.

Do you have an upgrade/refresh date? If so when?

During 2018/19, there is a plan to update the CCTV  

What is your budget for the refresh?

The allocated funds are £160k

Unless otherwise stated, the information provided in response to this
request is made available under the Open Government Licence:
[3]http://www.nationalarchives.gov.uk/doc/o...

If you are unhappy with the way your request for information has been
handled, you can request an internal review within 40 working days of us
issuing the original response.  Please submit requests in writing,
including your grounds for a review, to the Data Protection Officer,
 Leicestershire Fire & Rescue Service, Fire Service Headquarters, 12,
Geoff Monk Way, Birstall, Leicester, LE4 3BU or by telephone on 0116 287
2241 or email to [4][email address]

If you remain dissatisfied with the handling of your request or complaint,
you have the right of appeal to the Information Commissioner at: The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, telephone 0303 123 1113 (local rate) or 01625 545 745.
 Website [5]www.ico.org.uk. There is no charge for making an appeal.

Regards

Maria Fiorino

Coordinator

Service Information

Leicestershire Fire and Rescue Service

12 Geoff Monk Way

Birstall

Leicester

LE4 3BU

safer people, safer places

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