CCTV Equipped Cars Use and Figures

Ben Vaughan made this Freedom of Information request to Croydon Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Croydon Borough Council,

Please provide answers to the following questions under the Freedom of Information Act 2000:

1. How many CCTV equipped vehicles (a.k.a. camera cars) do you have operating on behalf of Croydon Borough Council and how long have they been in operation?

2. What is/are the vehicle(s) enforcing? (i.e. parking, moving traffic violations)

3. Please provide the number of Penalty Charge Notices (PCNs) issued from the date the car(s) were introduced, including money gained from said PCNs and the offences relating to them.

4. Please provide the total amount of expenditure paid by Croydon Borough Council to enable the operation of the car(s) on a monthly basis.

5. Please provide locations where the CCTV equipped vehicles operate.

Yours faithfully,

Ben Vaughan

Morris, Valerie, Croydon Borough Council

1 Attachment

Dear Mr Vaughan

Thank you for your email/letter dated the 28 March 2011 in which you have
requested among other matters information regarding CCTV Equipped Cars Use
and Figures within the London Borough of Croydon.

We are considering your request under the terms of the Freedom of
Information Act 2000, and hope to respond within the statutory 20 working
days.

In some circumstances a fee may be payable and if that is the case, either
myself or a colleague will let you know the likely charges before
proceeding.

If you have any queries about this email, please contact me. Please
remember to quote the reference number above in any future communications.

Yours sincerely

Valerie Morris

Contract Monitoring Officer

Chief Executive's Office

Democratic & Legal Services Division

5th Floor South Side

Taberner House

Park Lane Croydon

CR9 3JS

Tel: 0208 686 4433 ext. 62676

Fax: 0208 760 5679

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Dear Valerie,
Would you please let me know when I should expect the answers to my questions?
The 20 working days time frame allowed under the Freedom of Information Act has now passed.

Yours sincerely,

Ben Vaughan

Patel, Tracey, Croydon Borough Council

1 Attachment

Dear Mr Vaughan,

Request for Information under the Freedom of Information Act 2000.

Ref - F/11/390

Thank you for your email which you sent on 28 March 2011 regarding CCTV
vehicles. We have now considered your request under the terms of the
Freedom of Information Act 2000 (FOIA) and I apologise for the delay in
responding to you.

You asked:

1. How many CCTV equipped vehicles (a.k.a. camera cars) do you have

operating on behalf of Croydon Borough Council and how long have

they been in operation?

One CCTV Smart car deployed September 2008

2. What is/are the vehicle(s) enforcing? (i.e. parking, moving

traffic violations)

The CCTV Smart enforces Parking and Moving contraventions.

3. Please provide the number of Penalty Charge Notices (PCNs)

issued from the date the car(s) were introduced, including money

gained from said PCNs and the offences relating to them.

Please see attached table showing number of PCNs issued since September
2008.

We do not hold information on revenue by camera/CCTV car. To answer your
specific questions it would be necessary to review all of the information
held. The Freedom of Information (Fees and Appropriate Limit)
Regulations 2004 specifies an "appropriate limit" for the amount of time
the Council needs to spend undertaking that review. If the Council
estimates it will take more than that, then under s.12 of the FOIA, it is
not obliged to carry comply with that request. The appropriate limit
currently specified by the Regulations for local authorities is £450.
This represents the estimated cost of one person spending 2½ working
days in locating, retrieving and extracting the information from where it
is stored. We estimate that the cumulative time it would take officers to
carry out this undertaking would exceed the appropriate limit. Therefore,
we are unable to disclose the information you are seeking and will not be
processing this part of your request further.

4. Please provide the total amount of expenditure paid by Croydon

Borough Council to enable the operation of the car(s) on a monthly

basis.

On a monthly basis the vehicle does not cost us any additional expenditure
due to using existing control room staff which were in place before the
vehicle was deployed and the only cost to the council is Petrol, Road Fund
Licence and Insurance.

5. Please provide locations where the CCTV equipped vehicles

operate.

The CCTV vehicle can operate any where in the borough where traffic
violations are a problem.

If you are dissatisfied with the way the department has handled your
request under the Freedom of Information Act you may ask for an internal
review. Your request for internal review should be submitted to us within
40 working days of receipt by you of this response. Any such request
received after this time will only be considered at the discretion of the
Council.

You can do this by outlining the details of your complaint and either

e-mailing us at [1][Croydon Borough Council request email]

faxing us on 0208 760 5679

writing to FOI Complaints, London Borough of Croydon, Democratic and
Legal Services, Croydon, CR9 3JS

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF

Yours sincerely,

Tracey Patel

Communication & Quality Assurance Coordinator

Community Services Department

Parking Services

PO Box 1462

Croydon CR9 1WX

Tel - Tel: 020 8726 6000 (Ext. 60789)

Fax - 020 8667 1066

THINK Customer

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Dear Tracey,
I would appreciate it if you were to answer a few of these questions a little further...

Q3.
Would you explain why you do not hold the requested information? According to the table you attached, you have issued 9,423 PCNs since Oct 08. If we take an average of £130 paid per PCN (the full amount for most contraventions according to your website before the increase due to missed payments), multiplied by the number of PCNs you claim to have issued, the figure comes to £1,224,990. To claim that you do not know the details relating to this figure is a very, very serious issue which clearly needs addressing.

Remember that the Freedom of Information Act requires you to confirm whether or not you actually have the information, unless working that out alone costs more than £450. If you are telling me that it will cost you more than £450 just to find out if Croydon know how much they earn from PCNs, there is again something very seriously wrong at Croydon Council and an investigation will be put into action.

If however, you are ONLY claiming that it will cost too much to discover the specific details under section 12 of the FOIA, then please provide the following:
-How much the cost to provide this information will be.
-How this cost has been calculated.
-How it is justified compared with many other London Boroughs who have managed to calculate and provide this information free of charge.
For example, please see:
http://www.whatdotheyknow.com/request/cc...

Q4.
You have not answered my question at all here.
You state that there is no additional expenditure. Additional to what? I would still like a figure to be provided. Again, this question has been answered by other councils free of charge, so I would appreciate a more valid response.

Q5.
I am aware that the vehicle CAN operate anywhere in the borough. I would like to know the locations where it actually does operate.
I bring your attention to The Civil Enforcement of Parking
Contraventions (Approved Devices) (England) Order 2007, paragraph
2, part (d), which states:

"The device must include a recording system in which...where the
device does not occupy a fixed location, it records the location
from which it is being operated."

With this in mind, I would imagine it's not too tricky to supply
the requested information.

I look forward to your reply.

Yours sincerely,

Ben Vaughan

Patel, Tracey, Croydon Borough Council

I am out of the office until Thursday 5 May 2011.

If urgent please forward your email to [email address].

Thank you, Tracey

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Patel, Tracey, Croydon Borough Council

Hello Mr Vaughan

I acknowledge your email below and will look into this and respond back by the end of next week.

Regards

Tracey Patel
Communication & Quality Assurance Coordinator
Community Services Department
Parking Services
PO Box 1462
Croydon CR9 1WX
Tel - Tel: 020 8726 6000 (Ext. 60789)
Fax - 020 8667 1066

THINK Customer
________________________________________
From: Ben Vaughan [[FOI #66644 email]]
Sent: 04 May 2011 17:14
To: Patel, Tracey
Subject: Re: FOI request ref F/11/390

Dear Tracey,
I would appreciate it if you were to answer a few of these
questions a little further...

Q3.
Would you explain why you do not hold the requested information?
According to the table you attached, you have issued 9,423 PCNs
since Oct 08. If we take an average of £130 paid per PCN (the full
amount for most contraventions according to your website before the
increase due to missed payments), multiplied by the number of PCNs
you claim to have issued, the figure comes to £1,224,990. To claim
that you do not know the details relating to this figure is a very,
very serious issue which clearly needs addressing.

Remember that the Freedom of Information Act requires you to
confirm whether or not you actually have the information, unless
working that out alone costs more than £450. If you are telling me
that it will cost you more than £450 just to find out if Croydon
know how much they earn from PCNs, there is again something very
seriously wrong at Croydon Council and an investigation will be put
into action.

If however, you are ONLY claiming that it will cost too much to
discover the specific details under section 12 of the FOIA, then
please provide the following:
-How much the cost to provide this information will be.
-How this cost has been calculated.
-How it is justified compared with many other London Boroughs who
have managed to calculate and provide this information free of
charge.
For example, please see:
http://www.whatdotheyknow.com/request/cc...

Q4.
You have not answered my question at all here.
You state that there is no additional expenditure. Additional to
what? I would still like a figure to be provided. Again, this
question has been answered by other councils free of charge, so I
would appreciate a more valid response.

Q5.
I am aware that the vehicle CAN operate anywhere in the borough. I
would like to know the locations where it actually does operate.
I bring your attention to The Civil Enforcement of Parking
Contraventions (Approved Devices) (England) Order 2007, paragraph
2, part (d), which states:

"The device must include a recording system in which...where the
device does not occupy a fixed location, it records the location
from which it is being operated."

With this in mind, I would imagine it's not too tricky to supply
the requested information.

I look forward to your reply.

Yours sincerely,

Ben Vaughan

show quoted sections

Ben Vaughan left an annotation ()

I just spoke to Tracy on the phone and she confirmed that she would not be replying by today as promised, but will instead send something over on Monday.

Dear Tracey,
When I spoke to you on Monday, I was promised a reply by today if not Friday. Monday has now essentially been and gone.

I'd appreciate an update.

Yours sincerely,

Ben Vaughan

Patel, Tracey, Croydon Borough Council

I am out of the office until Tuesday 17 May 2011. If urgent please forward your email to [email address]. Thank you, Tracey

For up to the minute local information follow us on http://twitter.com/yourcroydon

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Patel, Tracey, Croydon Borough Council

Hello Mr Vaughan

I apologise for the delay. We are looking into your follow up questions and should be able to send you a response by the end of today.

Regards

Tracey Patel

Communication & Quality Assurance Coordinator

Community Services Department

Parking Services

PO Box 1462

Croydon CR9 1WX

Tel - Tel: 020 8726 6000 (Ext. 60789)

Fax - 020 8667 1066

THINK Customer

show quoted sections

Patel, Tracey, Croydon Borough Council

Dear Mr Vaughan

I am writing in response to your follow up questions to your FOI request ref F/11/390.

You asked:

Q3. Would you explain why you do not hold the requested information?
According to the table you attached, you have issued 9,423 PCNs
since Oct 08. If we take an average of £130 paid per PCN (the full
amount for most contraventions according to your website before the
increase due to missed payments), multiplied by the number of PCNs
you claim to have issued, the figure comes to £1,224,990. To claim
that you do not know the details relating to this figure is a very,
very serious issue which clearly needs addressing.

Remember that the Freedom of Information Act requires you to
confirm whether or not you actually have the information, unless
working that out alone costs more than £450. If you are telling me
that it will cost you more than £450 just to find out if Croydon
know how much they earn from PCNs, there is again something very
seriously wrong at Croydon Council and an investigation will be put
into action.

If however, you are ONLY claiming that it will cost too much to
discover the specific details under section 12 of the FOIA, then
please provide the following:
-How much the cost to provide this information will be.
-How this cost has been calculated.
-How it is justified compared with many other London Boroughs who
have managed to calculate and provide this information free of
charge.
For example, please see:
http://www.whatdotheyknow.com/request/cc...

Under the Traffic Management Act 2004, we are not required to record a breakdown of income by Smartcar, but what we are required to provide is a breakdown of moving, bus lane and parking contraventions (both financial and statistical). These are available in the published TMA accounts attached. The information previously provided comes from our internal monitoring working documents but these only provide management information on how many PCN's are issued and the patrolling areas of the Smartcar. Therefore we are unable to link these to specific PCN numbers as this is not recorded and so are unable to match this to income. Additionally the software we use does not identify if it is a Smartcar or any other PCN.

In terms of the figure that has been calculated above, it is not that straightforward to calculate income in the way mentioned above. Of the PCN's issued some will be cancelled due to representation submitted to the council, some will be paid at discount rates some at full rate and also some of the income will not be recovered at all which will obviously result in the average income per ticket issued being lower than the full rate.

Q4.You have not answered my question at all here.
You state that there is no additional expenditure. Additional to
what? I would still like a figure to be provided. Again, this
question has been answered by other councils free of charge, so I
would appreciate a more valid response.

The average monthly expenditure for the Smartcar is £217.65. This is for fuel, repairs and maintenance of the vehicle.

Q5.I am aware that the vehicle CAN operate anywhere in the borough. I
would like to know the locations where it actually does operate.
I bring your attention to The Civil Enforcement of Parking
Contraventions (Approved Devices) (England) Order 2007, paragraph
2, part (d), which states:

"The device must include a recording system in which...where the
device does not occupy a fixed location, it records the location
from which it is being operated."

The CCTV vehicle operates in every street in the borough. There is no defined list as it can go to all streets in the borough. The Smartcar uses GPS positioning to record the exact location of the vehicle using OS longitude and latitude co-ordinates. The equipment used is an approved device and has been accredited under the TMA requirements.

I hope I have answered your questions fully.

Yours sincerely

Tracey Patel

Communication & Quality Assurance Coordinator

Community Services Department

Parking Services

PO Box 1462

Croydon CR9 1WX

Tel - Tel: 020 8726 6000 (Ext. 60789)

Fax - 020 8667 1066

THINK Customer

show quoted sections

Dear Tracey,

No, you have still not answered my questions fully in any way.

You state that you have attached published accounts, but you did not. Please resend with the mentioned attachment.

I am well aware that the amount paid for PCNs varies greatly but was merely taking the 'middle ground' to try to calculate a figure as you seem unable to provide one for me.

The sole purpose of your CCTV equipped car is to aim for 100% compliance with no penalties issued. This is according to the Traffic Management Act 2004 and The Secretary of State’s Statutory Guidance to Local Authorities on the Civil Enforcement of Parking Contraventions dated 28 February 2008.

This means that essentially, the entire purpose of the CCTV equipped vehicle is safety.

Surely you should therefore be tracking the number of PCNs issued at certain locations and for specific violations. If not, how are you ever going to be able to tell which junctions need addressing? If PCNs are being issued on a regular/over average basis, there is, by definition, a safety problem at that location which must be addressed by the council.

Can you please confirm if you really are unable gather any information about specific junctions and the PCNs issued therein?

In Q.4, I asked "Please provide the total amount of expenditure paid by Croydon
Borough Council to enable the operation of the car(s) on a monthly
basis."
Note the key word 'total' here. This includes staffing costs. I'm not sure how else I can make this any clearer.

Does the car really operate in EVERY single street in the borough? That is a really very large task and seems rather pointless as there are many, many streets where CCTV enforcement is entirely unnecessary and would be a waste of tax payers money.

Let's start with an easy one to answer:
Please list the 10 highest ticketed locations.

Yours sincerely,

Ben Vaughan

Dear Tracey,
Another week has gone by and you have not even been courteous enough to acknowledge my e-mail.

When can I expect a reply of any sort?

Yours sincerely,

Ben Vaughan

Patel, Tracey, Croydon Borough Council

Hello Mr Vaughan

Your email dated 24 May 2011 asking for further information was forwarded to our FOI team and logged as a new FOI request therefore we have 20 working days to respond to your request.

I apologise if you were not sent an acknowledgement.

Regards

Tracey Patel
Communication & Quality Assurance Coordinator
Community Services Department
Parking Services
PO Box 1462
Croydon CR9 1WX
Tel - Tel: 020 8726 6000 (Ext. 60789)
Fax - 020 8667 1066

THINK Customer
________________________________________
From: Ben Vaughan [[FOI #66644 email]]
Sent: 31 May 2011 18:35
To: Patel, Tracey
Subject: Re: Follow up questions to FOI request ref F/11/390

Dear Tracey,
Another week has gone by and you have not even been courteous
enough to acknowledge my e-mail.

When can I expect a reply of any sort?

Yours sincerely,

Ben Vaughan

show quoted sections

Dear Tracey,
I can only assume you are treating the last point in my last e-mail as a new question.

It is not a new question and therefore cannot be given a new 20 day time frame.

Having still not received an answer to question no. 5, I made things a little easier for you by narrowing the scope of the question to only 10 locations.

This question, along with questions 3 and 4 remain unanswered.

I'd appreciate a response to this e-mail without further prompting.

Yours sincerely,

Ben Vaughan

Paul Williams left an annotation ()

Complain to the ICO - the process is simple and the more complaints they receive about Croydon the more likely they will be to take action against Croydon.

Patel, Tracey, Croydon Borough Council

Hello Mr Vaughan

We have logged this request as a FOI request as you have asked a new question, 10 highest ticketed locations for the Smart car.

Your other points will also be answered.

The date we have to respond by is 23 June 2011.

Regards

Tracey Patel

Communication & Quality Assurance Coordinator

Community Services Department

Parking Services

PO Box 1462

Croydon CR9 1WX

Tel - Tel: 020 8726 6000 (Ext. 60789)

Fax - 020 8667 1066

THINK Customer

show quoted sections

Information, Croydon Borough Council

3 Attachments

Dear Mr Vaughan,

Please find enclosed the council's response to your Freedom of Information
request.

Yours sincerely,

Darren Shuster

Senior Complaints Resolution Officer (Statutory)

Complaint Resolution Team

Customer Strategy and Development

Resources and Customer Services Department

Tel: 020 8726 6000 Ext 65685

--------------------------------------------------------------------------

From: Ben Vaughan [[1]mailto:[FOI #66644 email]]
Sent: 24 May 2011 22:33
To: Patel, Tracey
Subject: Re: Follow up questions to FOI request ref F/11/390

Dear Tracey,

No, you have still not answered my questions fully in any way.

You state that you have attached published accounts, but you did not.
Please resend with the mentioned attachment.

I am well aware that the amount paid for PCNs varies greatly but was
merely taking the 'middle ground' to try to calculate a figure as you
seem unable to provide one for me.

The sole purpose of your CCTV equipped car is to aim for 100% compliance
with no penalties issued. This is according to the Traffic Management Act
2004 and The Secretary of State's Statutory Guidance to Local Authorities
on the Civil Enforcement of Parking Contraventions dated 28 February
2008.

This means that essentially, the entire purpose of the CCTV equipped
vehicle is safety.

Surely you should therefore be tracking the number of PCNs issued at
certain locations and for specific violations. If not, how are you ever
going to be able to tell which junctions need addressing? If PCNs are
being issued on a regular/over average basis, there is, by definition, a
safety problem at that location which must be addressed by the council.

Can you please confirm if you really are unable gather any information
about specific junctions and the PCNs issued therein?

In Q.4, I asked "Please provide the total amount of expenditure paid by
Croydon Borough Council to enable the operation of the car(s) on a
monthly basis." Note the key word 'total' here. This includes staffing
costs. I'm not sure how else I can make this any clearer.

Does the car really operate in EVERY single street in the borough? That
is a really very large task and seems rather pointless as there are many,
many streets where CCTV enforcement is entirely unnecessary and would be
a waste of tax payers money.

Let's start with an easy one to answer: Please list the 10 highest
ticketed locations.

Yours sincerely,

Ben Vaughan

show quoted sections

Dear Darren & Tracey,
I would like to formally request an internal review.
The replies you have provided have once again been completely unsatisfactory.

The original answer you gave to question 3 was that it would cost more than £450 to provide the information. When challenged on this, you changed your reason for not providing the information to it simply not being available at all due to your lack of appropriate software, yet it was suggested in your first reply that the information was available, but at a cost.

Which is correct?

Question 4 STILL has not been answered.
You have not provided the staffing costs that I have repeatedly asked you for. I really do not know how I could possibly make it any clearer for you.

Question 5 has not been answered satisfactorily. You stated:
"The Smartcar uses GPS positioning to record the exact location of the vehicle using OS longitude and latitude co-ordinates."
As far as I know, there is no such thing as OS longitude and latitude co-ordinates. Ordinance Survey maps use grid references.
This just seems like something you made up. I'd like proof of your claim that every image recording also includes it's location recorded with it.
THIS IS NOT A NEW REQUEST AND MUST NOT BE TREATED AS SUCH.

The fact that you decided to add an additional 20 days onto the original questions is unacceptable and I would like to know why this happened.

Please be aware that I am also raising a complaint with the ICO.

BCC'd to press contact list.

Yours sincerely,

Ben Vaughan

Dear Darren & Tracey,

Would you please do me the courtesy of acknowledging my last e-mail?

Once again, it has been nearly a week since it was sent and I have heard nothing. Considering the fact that there are seemingly now two different people working on this case, it seems strange that neither of them are able to send a reply.

Yours sincerely,

Ben Vaughan

Passman, Howard, Croydon Borough Council

1 Attachment

Dear Mr. Vaughan,

I write regarding your request for an internal review of the FOI request
reference CRTF2011-115. I apologise for the delay in acknowledging receipt
of your request.

I will be conducting the internal review and will endeavour to provide a
response within the statutory timescales; however, if there is any reason
to extend the time for the review I will let you know.

Having read through your request for a review and the history of the
request on "What do they Know", can I just confirm in respect of Question
3:

"Please provide the number of Penalty Charge Notices (PCNs) issued from
the date the car(s) were introduced, including money gained from said PCNs
and the offences relating to them."

That you wish the Council to confirm whether or not it holds the requested
information; and if the Council does hold this information, whether or not
the Council believes that Section 12 of FoIA applies and is so how
appropriate limit has been arrived at and the costs calculated?

In the meantime I will contact the relevant officers in Community Services
Department (Parking Services) regarding the issues you have raised in
respect of this question and questions 4 and 5.

Yours sincerely,

Howard Passman

Information Management Manager

Democratic & Legal Services Division

Southside, 5th Floor Taberner House

Park Lane, Croydon CR9 3JS

020 8726 6000 ext. 62318

www.croydon.gov.uk

www.croydononline.org

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Dear Howard,
The answers that I've been given so far have contradicted themselves, so I recommend you reconsider how you ask that question, if at all.

On 17th May, 2011, Tracey included this in her response:
"...the software we use does not identify if it is a Smartcar or any other PCN."

Then, 23rd June 2011:
"The ten highest ticketed locations for the Smartcar are as follows:...."

However, if you wish to keep that question, yes - I still want that along with all the others answered.

Questions 3, 4 and 5 also still remain unanswered.

Yours sincerely,

Ben Vaughan

Passman, Howard, Croydon Borough Council

2 Attachments

Dear Mr. Vaughan

Further to your email dated 28 June, 2011, in which you have requested and
Internal Review in respect of the Council's response to your request for
information, I have now completed this review and I am able to provide you
with the following information.

Following your request for a review I contacted the Community Services
Department (Parking Services) regarding the issues you have raised in
respect of questions3, 4 and 5, seeking clarification regarding the issues
you raised, in respect of reply you had been provided with to your
original request you made your original request you made on 17 May and
your follow up questions on 23 June, 2011. The Council is now able to
provide you with the following information/clarifications.

Question 3

"The original answer you gave to question 3 was that it would cost more
than £450 to provide the information. When challenged on this, you
changed your reason for not providing the information to it simply not
being available at all due to your lack of appropriate software, yet it
was suggested in your first reply that the information was available, but
at a cost. Which is correct?"

o The Council does hold this information and we have previously supplied
the number of PCNs issued by Smart Car; but the records held that show
specific information such as offence code/PCN reference numbers etc
are held/recorded separately. Therefore the only way to fully verify
if it was a Smart Car offence would be to go through all the entries
in a particular street, to confirm if there is a static camera at that
location; if there is a static camera; officers would then have to
review the relevant videos or still photos to verify whether or not
the offence was recorded by a static camera or the Smart Car. The
Traffic Management Act 2004 (TMA), only requires the Council to record
a breakdown of parking contraventions, which are available in the
published TMA accounts. Information previously disclosed to you came
from internal monitoring working documents, but these only provide
information on how many PCNs are issued etc.

In view of the nature of how the PCN information held (which includes 9243
PCNs were issued by the Smart Car between October 2008 - March 2011) it is
estimated that it would take longer than the "appropriate limit" to
conduct review of the information requested. The Freedom of Information
(Fees and Appropriate Limit) Regulations 2004 specify an "appropriate
limit" for the amount of time the Council needs to spend undertaking that
review. If the Council estimates it will take more than that, then under
s.12 of the FoIA, it is not obliged to carry comply with that request. The
appropriate limit currently specified by the Regulations for local
authorities is £450. This represents the estimated cost of one person
spending 2½ working days in locating, retrieving and extracting the
information from where it is stored. We estimate that the cumulative time
it would take officers to carry out this undertaking would exceed the
appropriate limit. Therefore, we are unable to disclose the information
you are seeking and will not be processing this part of your request.

Question 4

"Question 4 STILL has not been answered. You have not provided the
staffing costs that I have repeatedly asked you for. I really do not know
how I could possibly make it any clearer for you."

o I have been informed that a range of staff on differing pay grades
operate the CCTV Smart Car, as part of their day to day duties, and
therefore it is not possible to produce an exact cost of staff who
operate it. However based on the use of this vehicle for the last
financial year, the estimated cost is £3,000 per month, this is in
addition to the fuel and maintenance costs already disclosed to you.

Question 5

"You stated: "The Smartcar uses GPS positioning to record the exact
location of the vehicle using OS longitude and latitude co-ordinates." As
far as I know, there is no such thing as OS longitude and latitude
co-ordinates. Ordinance Survey maps use grid references. This just seems
like something you made up. I'd like proof of your claim that every image
recording also includes it's location recorded with it. THIS IS NOT A NEW
REQUEST AND MUST NOT BE TREATED AS SUCH."

o Please find attached a sample photograph produced by the Smart Car.
As you can see on the right hand side of the sample image, time, date,
7 digit incremental frame counter and latitude/longitude information
is shown.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

o Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF

Yours sincerely,

Howard Passman

Information Management Manager

Democratic & Legal Services Division

Southside, 5th Floor Taberner House

Park Lane, Croydon CR9 3JS

020 8726 6000 ext. 62318

www.croydon.gov.uk

www.croydononline.org

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