Dear University of Edinburgh,
I would like to request further information about the University’s catering, soft facilities management services and hard facilities management services.
Please can the University indicate whether each of their catering, cleaning, security, waste management, proactive and reactive estate management services are contracted out, or delivered in-house. If any of your services are contracted out, please provide the following details for each outsourced contract (in excel format):
• Contract name
• Contract start date
• Contract end date
• If there is the potential to extend the contract beyond the end date, and if so, by how many years
• Annual contract value
• Name of the current contractor
• The contact details of the person responsible for procuring the services
A J Dean
Thank you for your email. The University’s working arrangements are
affected by the Coronavirus outbreak but we will respond to your enquiry
as soon as possible.
Information requests (freedom of information requests, environmental
information requests, data subject rights requests)
While we will make all efforts to respond to requests promptly, please be
aware that in some cases unfortunately we will not be able to respond
within statutory timescales. The Scottish Information Commissioner’s
Office and the Information Commissioner’s Office have both issued
statements about requests during the Covid-19 pandemic which you may find
Please note that if you have only provided your first (or given) name in
the body of your email your request will not be valid. To ensure your
request is valid and that the University is obliged to answer it, you must
provide your real name. If you are making the request on behalf of
someone else you must provide their real name. The Office of
the Scottish Information Commissioner's guidance on this point explains
that if you do not provide your real name or the name of the person on
whose behalf you are making the request, you will lose your right to
appeal to the Commissioner should you be unhappy with the handling of your
request. The guidance also explains what constitutes a real name for the
purposes of making a request valid. Please refer to the guidance for
The University of Edinburgh's request privacy notice, which describes
how we use the information you have supplied about yourself and your
request, is published on the University website.
The University of Edinburgh is a charitable body, registered in Scotland,
with registration number SC005336.
Dear A J Dean
Thank you for your email of 27 July 2020 requesting information about facilities management contracts.
As explained in our automatic reply message, the University’s working arrangements are affected by the Coronavirus outbreak. Unfortunately, I am currently unable to tell you exactly when you will receive a response to your request. However, I can confirm that it is actively being progressed and that we are making all efforts to respond to your request promptly. The Scottish Information Commissioner’s Office has issued a statement about requests during the Covid-19 pandemic which you may find helpful.
If you are unhappy with the way the University has handled your request, you do have the right to ask the University to conduct an internal review of the reasons for the delay. The Scottish Information Commissioner’s guidance about this during the Covid-19 pandemic is available on their website. If you wish to submit a review request you should write to the Records Management Section (using this email address), describing the original request, explaining your grounds for dissatisfaction, and including an address for correspondence. When the review process is complete, if you are still dissatisfied, you may use the Scottish Information Commissioner’s guidance on making an appeal to make an appeal to the Commissioner.
The University of Edinburgh's request privacy notice, which describes how we use the information you have supplied about yourself and your request, is published on the University website.
Information Compliance Officer
Records Management Section
The University of Edinburgh | Old College | South Bridge | Edinburgh | EH8 9YL
Email: [University of Edinburgh request email]
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