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Catering, soft and hard facilities management services provision

A J Dean made this Freedom of Information request to Heriot-Watt University

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Dear Heriot-Watt University,

I would like to request further information about the University’s catering, soft facilities management services and hard facilities management services.

Please can the University indicate whether each of their catering, cleaning, security, waste management, proactive and reactive estate management services are contracted out, or delivered in-house. If any of your services are contracted out, please provide the following details for each outsourced contract (in excel format):

• Contract name
• Contract start date
• Contract end date
• If there is the potential to extend the contract beyond the end date, and if so, by how many years
• Annual contract value
• Name of the current contractor
• The contact details of the person responsible for procuring the services

Yours faithfully,

A J Dean

Freedom of Information, Heriot-Watt University

Automated Acknowledgement

Thank you for your information request. As a Scottish University, we
comply with our country’s own legislation: either the Freedom of
Information (Scotland) Act 2002 or the Environmental Information
(Scotland) Regulations 2004.

While we will make all efforts to respond to requests promptly, the
Coronavirus (Scotland) Act 2020 came into force on 7 April and has
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[3]http://www.itspublicknowledge.info/YourR...

or by contacting the Scottish Information Commissioner's Office at the
following address:

Scottish Information Commissioner,
Kinburn Castle,
Doubledykes Road, St Andrews,
Fife KY16 9DS
Telephone: 01334 464610
Fax: 01334 464611
Email: [4][email address]
Website: [5]www.itspublicknowledge.info

Information Governance Team
Governance and Legal Services
Heriot-Watt University
Edinburgh Campus
Riccarton
Edinburgh EH14 4AS
Email: [6][email address]

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Freedom of Information, Heriot-Watt University

1 Attachment

Good afternoon

 

Thank you for your organisation’s recent information request regarding
catering and the provision of soft and hard facilities management
services. Your request has been handled under the Freedom of Information
(Scotland) Act 2002. 

 

Please note that the University's catering, cleaning, security, waste
management, proactive and reactive estate management services are largely
delivered in-house.  For the services which are contracted out, please
find attached the information you have requested.     

 

If your company/organisation would like to do business with our
University, please visit our [1]Procurement pages on our website. These
pages offer guidance on how best to approach the University and also links
to potential business opportunities and forthcoming tendering exercises. I
hope you find these useful.

 

Please note that Organisations/companies should consider their obligations
under The [2]Privacy and Electronic Communications (EC
Directive) Regulations 2003 (PECR) if considering using the information
provided for marketing purposes.

 

Your right to seek review of our decision 

If you are not satisfied with our response or our reasoning set-out above,
you have forty working days from today in which to request a review of our
decision. Any request should be put in writing and should be sent to Ann
Jones, Head of Information Governance, at the address detailed at the
bottom of this email. The request should: 

(a) detail your request for a review of our decision to be undertaken; 

(b) describe the nature of your original request; and 

(c) explain the reasons why you are dissatisfied with our response. 

If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request
properly. 

 
 Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page
at:[3]http://www.itspublicknowledge.info/YourR...

or by contacting the Scottish Information Commissioner's Office at the
following address: 

  

Scottish Information Commissioner, 

Kinburn Castle, 

Doubledykes Road, St Andrews, 

Fife KY16 9DS 

Telephone: 01334 464610 

Fax: 01334 464611 

E-mail: [4][email address

Website: [5]http://www.itspublicknowledge.info/home/...

 
 Contact us 

Finally, should you wish to discuss the contents of this email, please do
not hesitate to contact us via [6][Heriot-Watt University request email] 

FOISA Team 

Information Governance Division 

Heriot-Watt University 

Edinburgh EH14 4AS 

 
 [7]https://attachments.office.net/owa/Marga...

 

 

------------------------------------------------------------------------

From: A J Dean <[FOI #675537 email]>
Sent: 09 July 2020 16:25
To: Freedom of Information <[email address]>
Subject: Freedom of Information request - Catering, soft and hard
facilities management services provision

 

Dear Heriot-Watt University,

I would like to request further information about the University’s
catering, soft facilities management services and hard facilities
management services. 

Please can the University indicate whether each of their catering,
cleaning, security, waste management, proactive and reactive estate
management services are contracted out, or delivered in-house. If any of
your services are contracted out, please provide the following details for
each outsourced contract (in excel format):

•       Contract name
•       Contract start date
•       Contract end date
•       If there is the potential to extend the contract beyond the end
date, and if so, by how many years
•       Annual contract value
•       Name of the current contractor
•       The contact details of the person responsible for procuring the
services

Yours faithfully,

A J Dean

-------------------------------------------------------------------

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We don't know whether the most recent response to this request contains information or not – if you are A J Dean please sign in and let everyone know.