Dear Scottish Parliament,

Can you please let me have a copy of any log/comments book or
similar which allow customers and or staff/visitors to register
comments about any aspect of the establishment and the service and
food they receive, for the most recent 12-month period.

Also, can you send me copies of any written complaints from
staff/customers about any aspect of the catering service or
hospitality on offer with any replies to these complaints
(including emails).

How many complaints did you receive in the most recent 12-month
period in relation to food and drink served in the Scottish
Parliament's dining facilities? Please provide copies of the
letters of complaint.

Additionally can you provide me with all details of complaints
about the food/restaurants/ catering services in the Scottish

Yours faithfully,

Stian Alexander

Brock T (Tiegan),

Dear Stian


I acknowledge your freedom of information request received on 08 October
2019. We will reply in due course within the statutory deadline.


Kind regards,




Tiegan Brock

IMG Assistant | Information Management & Governance Team |

| Chair of Young People’s Network |

The Scottish Parliament | Edinburgh | EH99 1SP |

Phone | 0131 348 6876

Email | [email address] |


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Hustler T (Tim),

2 Attachments

Hi there,


In responding to your FOI request I have attached a response for you. If
you have any further questions then let me know.




Tim Hustler

Media Relations

0131 3486 270/ 07511 670 492

Q3.03, The Scottish Parliament, Edinburgh, EH99 1SP


[1]SP Ident landscape 237 px h


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