Dear Your Homes Newcastle,
1. How many catering / hospitality staff do you employ?
2. Do you employ your own cleaning / facilities staff, or do you contract it out? (By facilities staff I mean cleaners, maintenance, porters etc.)
3. How many cleaning / facilities staff do you employ or who do you contract it out to?
4. When is that contract up for renewal?
5. What recruitment agencies do you use for catering / facilities / cleaning staff?
6. What was your spend with each of those agencies in the last 12 months?
7. What is your budget / anticipated spend for the next 12 months?
8. What job titles have you used agency staff for in the past 12 months?
9. What hourly rates are you charged for each of these categories of staff?
10. Are bookings for agency staff made by a central department or individual departments / managers?
11. If bookings are made centrally, please can you confirm the telephone number, email address and postal address of the person responsible?
12. What was your total spend on agency staff in the past 12 months?
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