Cases upheld against GPS and NHS Trusts

The request was successful.

phsothefacts Pressure Group

Dear Parliamentary and Health Service Ombudsman,

For the last three years can you give me a yearly breakdown of;

1. Complaints made about GPs in England.
2. Complaints about GPs investigated by PHSO
3. Complaints about GPs upheld to some degree by PHSO.

4. Complaints made about NHS Trusts in England.
5. Complaints about NHS Trusts investigated by PHSO
6. Complaints about NHS Trusts upheld to some degree by PHSO.

Yours faithfully,

Della Reynolds

phsothefacts Pressure Group

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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J Roberts left an annotation ()

For anyone interested in recent decisions of the Medical Tribunal Service:

https://www.mpts-uk.org/decisions/data/1...

InformationRights, Parliamentary and Health Service Ombudsman

Dear Ms Reynolds

Thank you for your email dated 4 July 2018 requesting information held by the Parliamentary and Health Service Ombudsman.

Your request will be responded to in line with the Freedom of Information Act 2000.

A response will be sent to you on or before 1 August 2018 in line with the statutory timeframes set out in the Act.

Yours sincerely

Freedom of Information/Data Protection Officer
Parliamentary and Health Service Ombudsman
W: www.ombudsman.org.uk

show quoted sections

InformationRights, Parliamentary and Health Service Ombudsman

1 Attachment

Dear Della Reynolds

 

RE: Your information request: R0000095

 

I write in response to your email of 4 July 2018 in regards to your
request for information held by the Parliamentary and Health Service
Ombudsman (PHSO). Your request has been processed under the Freedom of
Information Act 2000.

 

You have requested:

 

For the last three years can you give me a yearly breakdown of;

 

1. Complaints made about GPs in England.

2. Complaints about GPs investigated by PHSO

3. Complaints about GPs upheld to some degree by PHSO.

 

4. Complaints made about NHS Trusts in England.

5. Complaints about NHS Trusts investigated by PHSO

6. Complaints about NHS Trusts upheld to some degree by PHSO.

 

Response

 

Please find attached Excel spreadsheet detailing the information you have
requested.

 

If you believe we have made an error in the way I have processed your
information request, it is open to you to request an internal review.  You
can do this by writing to us by post or by email to
[1][Parliamentary and Health Service Ombudsman request email] . You will need to specify that the
nature of the issue is and we can consider the matter further. Beyond
that, it is open to you to complain to the Information Commissioner’s
Office ([2]www.ico.org.uk ).

Yours sincerely

 

Freedom of Information/Data Protection Team

Parliamentary and Health Service Ombudsman

W: www.ombudsman.org.uk

 

 

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References

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1. mailto:[Parliamentary and Health Service Ombudsman request email]
2. http://www.ico.org.uk/

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