Case Worker (UKBA employee) Discpilinary Procedures at UKBA

The request was successful.

Dear UK Border Agency,

I would like to request you to provide an organisational flowchart of the internal structure of the Case Resolution Teams at Liverpool. Something along the lines of this:

http://www.ukba.homeoffice.gov.uk/siteco...

If there are parts of information you cant release publicly, you may blank-out certain details in your response and providing reasons behind blanking it out. For example, some caseworkers may refuse to have their names published for the rest of the world to see.

Query: Can you publish Disciplinary procedures and outcomes for Data misuse by case workers?

Scenario: If a caseworker (who is privy to the information a visa applicant submits on the applicant's form in good faith) uses the applicants personal details for non-processing purposes (misuse of data)e.g uses the applicants email or phone number to contact the applicant about a matter unrelated to immigration,

1) what can UKBA do about this data misuse by the caseworker?

2)How can they be disciplined?
3)Do the disciplinary procedures carry a hefty unbailable imprisonment, do they just get fired from their job? (Them being fired is not enough, a hefty fine would be more appropriate + imprisonment by court order).

Please assume, it can be proved that the caseworker contacted the applicant through phone about a non-existent, non-immigration related issue. This is tantamount to harrassment. I see this as abuse of power, confidentiality and i would be interested in having this caseworker disciplined by courts. (I would be happy to discipline them my self, but prefer to have the law enforcement and courts to do that on mybehalf as would be appropriate.)

I am particularly keen to know what exact punishment/disciplinary procedures exist at UKBA. What action can UKBA take to solve this. Would the case worker be given a lengthy sentence and fined a hefty amount as well?..What can you (UKBA) do about it? Please state/ publish your employee disciplinary procedures for such an act.

Many thanks.

Yours faithfully,
Chang Li Chun

PS: You may have heard of the phrase..'there is no smoke without fire'. I have detected the smoke..

Freedom Of Information Team ( IND ), UK Border Agency

Dear Chang Li Chun

Case Worker (UKBA employee) Discpilinary Procedures at UKBA (62422)

Thank you for your recent e-mail concerning the above matter We are
currently dealing with your enquiry and will respond shortly.

Kind Regards

UKBA
FOI Team

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Freedom Of Information Team ( IND ), UK Border Agency

Dear Chang Li Chun,

Further to your below request could you confirm that you have raised two
separate questions i.e. the internal structure of the CRD teams in
Liverpool and the guidance concerning the misuse of data.

Yours sincerely,

Freedom of information act policy team

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Dear Freedom Of Information Team ( IND ),

Well, firsly thanks for your response. The query pertains to the following:

a) Whether you, the UKBA, can publish the details (names) of the caseworkers at Liverpool. Data Protection Act not withstanding, these are public servants so why cant their names be published? We (the public) pay for them, so we want to know who are these (in effect) our employees...

b) The second question relates to safeguarding an applicant's confidentiality. What Disciplinary procedures are in place at UKBA to safeguard an applicants confidentiality against any misdemeanor by a caseworker? and in the event a caseworker 'clandenstinely steals' the applicants personal information and passes them over to unknown third parties what can and would UKBA do against the caseworker?...So state the disciplinary actions actionable against such a caseworker.

I know there are many acts eg Official Secrets Act etc..these acts mean nothing unless acted upon. So my point is, can you spell out the maximum action/penalty you at UKBA, can and would take against a caseworker (a UKBA employee) who abuses their authority. In other words state your disciplinary procedures against the caseworker. Some reprimand and them being sacked from their job would not be satisfactory. Would you take them to court, and have the courts impose hefty fines, and basically come down heavily on the miscreant.

...There is some lingering suspicion on those sitting in the comfy chairs at Liverpool and as you may have come across this phrase,'there is no smoke without fire'..you might want to carry out an impromptu check on them.

Yours sincerely,

Chang Li Chung

Chang Li Chun left an annotation ()

I dont have time to chase this up. So i'm going off indefinitely. However, UKBA may post a response if it would benefit the wider audience (webdience).

Bye bye

Freedom Of Information Team ( IND ), UK Border Agency

1 Attachment

Dear Chang Li Chung.

Please find attached a response to your request made under the Freedom
of Information Act.

Kind regards,

Ben Smith
Freedom of Information Act Policy
Senior Advisor

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Dear Freedom Of Information Team ( IND ),

Thanks for this response. If it becomes necessary to discipline one of those caseworkers this information maybe of help.

Yours sincerely,
Chang Li Chun

Michael left an annotation ()

I will be surprised if UKba actually makes sure these procedures are followed because from experience UKba has a lot of incompetent workers with exreme right wing view working for them