Case management software system for social care

Mr V Choksi made this Freedom of Information request to Wirral Metropolitan Borough Council

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Dear Wirral Metropolitan Borough Council,

I am requesting information under the freedom of information act. could you please provide information as following?

1. does your local authority use a bespoke IT software system to record/manage social care activities i.e. case management system for adult & children services ?
2. if no, is there ongoing planning to purchase a bespoke software system or develop in house system in the near future?
3. Describe the brief information of the current software system in use ?
4. what is the name of the software system (product name) and which company is it purchased from?
5. is this software system purchased outrightly or on contractual basis ? specify details.
6. what was the total capital cost of purchasing or developing this software system ?
7. What are the ongoing development and maintenance costs since purchase (annually)?
8. what is the structure of technical team managing this software system ?

Yours faithfully,

Mr V Choksi

InfoMgr, FinDMT, Wirral Metropolitan Borough Council

1 Attachment

Dear Mr Choksi

 

Further to your recent Freedom of Information request, please see below
the Council’s response to your enquiry.

 

1. does your local authority use a bespoke IT software system to
record/manage social care activities i.e. case management system for adult
& children services ?

Wirral Council uses the Liquidlogic LCS and LAS, case management systems
for Children's and Adult Social care this allows for local configuration
and adaptation of the core system to meet local needs

 

2. if no, is there ongoing planning to purchase a bespoke software system
or develop in house system in the near future?

There are no plans to replace the current system.

 

3. Describe the brief information of the current software system in use ?

Please refer to the answer to question 1.

 

4. what is the name of the software system (product name) and which
company is it purchased from?

Please refer to the answer to question 1.

 

5. is this software system purchased outrightly or on contractual basis ?
specify details.

Wirral Council purchased the licenses for the systems, but maintains an
annual contract for support and maintenance.

 

6. what was the total capital cost of purchasing or developing this
software system ?

7. What are the ongoing development and maintenance costs since purchase
(annually)?

 

Information on the contract, including costs, is available for the public
to view at:
[1]https://procontract.due-north.com/Contra...

 

8. what is the structure of technical team managing this software system ?

The team managing the system within Children’s services is currently under
review, however the team currently consists of;

 

·         Information, Systems & School Projects Manager

·         Team Manager Data Information (VACANT)

·         System Lead Officer

·         Systems Development Officer (TEMPORARY)

·         Systems Support Officer

·         Systems Support Officer (TEMPORARY)

 

Yours sincerely

 

 

Lynette Paterson

Senior Information Management Officer

Business Services - Digital

 

Treasury Building

Argyle Street
Birkenhead
Wirral
CH41 1AH

 

[2]Tel: 0151 691 8201

[3][Wirral Borough Council request email]

 

 

[4]LGC Awards15_Winner_MIP

 

 

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References

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1. https://procontract.due-north.com/Contra...
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3. mailto:[Wirral Borough Council request email]

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