Case Management of Subject Access Requests

Currently waiting for a response from Kent County Council, they should respond promptly and normally no later than (details).

Dear Kent County Council,

How many SARs did you receive in 2017 and 2018?

Currently, how many SARs have you received in 2019?

Do you use a case management system for handling subject access requests? If so, please provide the name of the system and cost.

Given the ICO's guidance on the new timescales for handling SARs under GDPR/Data Protection Act 2018, how does your system calculate a deadline date?

ICO guidance states –

"You should calculate the time limit from the day after you receive the request (whether the day after is a working day or not) until the corresponding calendar date in the next month."

If this is not possible because the following month is shorter (and there is no corresponding calendar date), the date for response is the last day of the following month.

If the corresponding date falls on a weekend or a public holiday, you have until the next working day to respond.

This means that the exact number of days you have to comply with a request varies, depending on the month in which the request was made."

Yours faithfully,

Sam Sanderson


Information request
Our reference: 5405766


Dear Mr Sanderson
Freedom of Information Act 2000
Thank you for your email which we received on 5 March 2019.
Kent County Council acknowledges your request for information under 
the Freedom of Information Act 2000.  Assuming KCC holds this information,
we will endeavour to supply the data to you as soon as possible but no
later than 2 April 2019 (20 working days from date of receipt).
We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information.
Please quote our reference - 5405766 in any communication regarding this
particular request.

Please see our [1]Information Rights Privacy Notice for details of how we
process your personal data.

Yours sincerely
Kelly Leeson
Strategic and Corporate Services
NOTE: Please do not edit the subject line when replying to this email.


Visible links

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site . Find out more .