case - FS-Case-161326591

Response to this request is long overdue. By law, under all circumstances, Sandwell Metropolitan Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Sandwell Metropolitan Borough Council,

Hello ,
Thank you for your reply regarding case -161326591 but this answer just will not do, if Sandwell council is paying for taxis for people on benefits someone i repeat someone has the records.So now my question is when Sandwell council pay private hire companies who do Sandwell council pass the details on to, this is a serious question about financial matters and will be answered

Yours faithfully, Michael Pickering

Sandwell MBC, Sandwell Metropolitan Borough Council

Mr Michael Pickering
Your request for information has been passed to an investigating officer.
Your reference is FS-Case-176868474
Thank you
Sandwell MBC
For your information residents can now use their MySandwell account to log
many Sandwell Council requests online, including reporting missed
collections; fly tipping and pot holes. Residents can also check their
council tax balance on MyAccounts and find "MyNearest" on their
personalised homepage. For information please go
to [1]www.sandwell.gov.uk/mysandwell.

References

Visible links
1. http://www.sandwell.gov.uk/mysandwell

Sandwell MBC, Sandwell Metropolitan Borough Council

Dear Mr Michael Pickering,
Information Request - FS-Case-176868474
Thank you for your Freedom of Information request. In response to your
request I can confirm the following:
This has been mis-allocated and needs re-allocating to Adult social care,
Taxi licensing.
If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
request, and should be addressed to:
Information Management Unit
Sandwell Council House
Freeth Street
Oldbury
West Midlands
B69 3DE
Email - [Sandwell Council request email]
If you are not content with the outcome of an internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Please remember to quote the reference number above in any future
communications.
Yours sincerely
Sandwell MBC
For your information residents can now use their MySandwell account to log
many Sandwell Council requests online, including reporting missed
collections; fly tipping and pot holes. Residents can also check their
council tax balance on MyAccounts and find "MyNearest" on their
personalised homepage. For information please go
to [1]www.sandwell.gov.uk/mysandwell.

References

Visible links
1. http://www.sandwell.gov.uk/mysandwell

AdultSC Feedback, Sandwell Metropolitan Borough Council

1 Attachment

Dear Michael Pickering

 

I am writing in respect of your request ref FS176868474.

Unfortunately, due to the unprecedented challenges we are currently facing
due to the Coronavirus (COVID-19) pandemic we are unable to meet the
timeframe for responding and issuing our response.  We will review the
situation in June and write to you to let you know how we intend to
respond to you.

 

Kind regards

 

Adultsc Feedback

On Behalf of Kate Beckingham

Personalisation Investigations Officer

[1]Sandwell Council logo

 

Sandwell Council…working for you

 

Sandwell Council
Jack Judge House

10, Halesowen Street

Oldbury

West Midlands

B69 9EN (sat nav B69 2AS)

W: [2]www.sandwell.gov.uk

 

 

References

Visible links
2. http://www.sandwell.gov.uk/

AdultSC Feedback, Sandwell Metropolitan Borough Council

6 Attachments

Dear Michael Pickering,

 

I am writing further to my email 27 March 2020 ref FS176868474.  I would
like to thank you for your patience whilst we have been facing
unprecedented challenges due to the Coronavirus (COVID-19) pandemic.  We
are currently managing a high volume of requests and are processing these
in date order.  We will continue to review the situation and will issue
our response to you as soon as we are able.

 

Kind Regards

 

Trudie Morris

Personalisation Officer Investigations, Adult Social Care

 

[1]sandwell_mbc

 

Sandwell Council...working for you

 

 

Sandwell Council

Jack Judge House

PO Box 15888

Oldbury

West Midlands

B69 9EN (sat nav B69 2AJ)

 

W: www.sandwell.gov.uk

 

Get social with Sandwell...
[2]twitter [3]facebook [4]cid:image011.jpg@01D60846.BA69B0F0 [5]cid:image012.jpg@01D60846.BA69B0F0

 

 

 

[6]cid:image004.jpg@01D640AA.7632FF80

 

 

 

 

From: AdultSC Feedback
Sent: 27 March 2020 13:16
To: michael pickering <[FOI #648690 email]>
Subject: FOI Request - FS176868474

 

Dear Michael Pickering

 

I am writing in respect of your request ref FS176868474.

Unfortunately, due to the unprecedented challenges we are currently facing
due to the Coronavirus (COVID-19) pandemic we are unable to meet the
timeframe for responding and issuing our response.  We will review the
situation in June and write to you to let you know how we intend to
respond to you.

 

Kind regards

 

Adultsc Feedback

On Behalf of Kate Beckingham

Personalisation Investigations Officer

[7]Sandwell Council logo

 

Sandwell Council…working for you

 

Sandwell Council
Jack Judge House

10, Halesowen Street

Oldbury

West Midlands

B69 9EN (sat nav B69 2AS)

W: [8]www.sandwell.gov.uk

 

 

References

Visible links
2. http://twitter.com/sandwellcouncil
3. http://www.facebook.com/sandwellcouncil
4. http://www.instagram.com/sandwellcouncil
5. https://www.youtube.com/user/sandwellcha...
6. http://www.gov.uk/coronavirus
8. http://www.sandwell.gov.uk/

AdultSC Feedback, Sandwell Metropolitan Borough Council

7 Attachments

Dear Mr Pickering

 

I am writing further to your Freedom of Information request – attached. I
would like to offer you a sincere apology for the delay in responding to
your request. In March 2020, Adult Social Care regrettably had to take the
decision to suspend feedback activity in order to focus on our response to
the COVID-19 pandemic. The first national lockdown, and subsequent local
and national tier system and further lockdowns severely impaired our
ability to respond to information requests.

 

Having reviewed your FOI request, and in order to process the request
further, I am seeking clarification from you in regards to the following:
“So now my question is when Sandwell council pay private hire companies
who do Sandwell council pass the details on to” – please can you clarify
what details you are referring to and specifically what information you
are seeking?

 

Once we receive clarification from you, we will begin to process your
request and respond to you as soon as we are able.

 

Under Section 1(3) if the Freedom of Information Act (FOIA), a public
authority need not comply with a request unless any further information
reasonably required to locate the information is supplied.

 

Regards

 

Kate

 

Kate Beckingham

Personalisation Officer - Investigations (Interim)

Customer Insight Team

[1]Sandwell Council logo

 

Sandwell Council…working for you

 

E: [2][email address]

Adult Social Care, Health and Wellbeing

Sandwell Council

Jack Judge House

10, Halesowen Street

Oldbury

West Midlands

B69 9EN (sat nav B69 2AS)

W: [3]www.sandwell.gov.uk

 

Get social with Sandwell...
[4]twitter [5]facebook [6]cid:image011.jpg@01D60846.BA69B0F0 [7]cid:image012.jpg@01D60846.BA69B0F0

 

[8][IMG]

 

References

Visible links
2. mailto:[email address]
3. mailto:www.sandwell.gov.uk
4. http://twitter.com/sandwellcouncil
5. http://www.facebook.com/sandwellcouncil
6. http://www.instagram.com/sandwellcouncil
7. https://www.youtube.com/user/sandwellcha...
8. http://www.gov.uk/coronavirus

AdultSC Feedback, Sandwell Metropolitan Borough Council

10 Attachments

Dear Mr Pickering

 

I am writing further to my email of 22 June 2021, below. Until the local
authority receive clarification of your request, we are unable to process
further. If we do not receive appropriate clarification by 26 July 2021,
we will assume the information is no longer required and the request will
be closed.

 

Regards

 

Kate

 

Kate Beckingham

Personalisation Officer - Investigations (Interim)

Customer Insight Team

[1]Sandwell Council logo

 

Sandwell Council…working for you

 

E: [2][email address]

Adult Social Care, Health and Wellbeing

Sandwell Council

Jack Judge House

10, Halesowen Street

Oldbury

West Midlands

B69 9EN (sat nav B69 2AS)

W: [3]www.sandwell.gov.uk

 

Get social with Sandwell...
[4]twitter [5]facebook [6]cid:image011.jpg@01D60846.BA69B0F0 [7]cid:image012.jpg@01D60846.BA69B0F0

 

[8][IMG]

 

From: AdultSC Feedback
Sent: 22 June 2021 14:24
To: [FOI #648690 email]
Subject: FOI FS176868474 / FS161326591

 

Dear Mr Pickering

 

I am writing further to your Freedom of Information request – attached. I
would like to offer you a sincere apology for the delay in responding to
your request. In March 2020, Adult Social Care regrettably had to take the
decision to suspend feedback activity in order to focus on our response to
the COVID-19 pandemic. The first national lockdown, and subsequent local
and national tier system and further lockdowns severely impaired our
ability to respond to information requests.

 

Having reviewed your FOI request, and in order to process the request
further, I am seeking clarification from you in regards to the following:
“So now my question is when Sandwell council pay private hire companies
who do Sandwell council pass the details on to” – please can you clarify
what details you are referring to and specifically what information you
are seeking?

 

Once we receive clarification from you, we will begin to process your
request and respond to you as soon as we are able.

 

Under Section 1(3) if the Freedom of Information Act (FOIA), a public
authority need not comply with a request unless any further information
reasonably required to locate the information is supplied.

 

Regards

 

Kate

 

Kate Beckingham

Personalisation Officer - Investigations (Interim)

Customer Insight Team

[9]Sandwell Council logo

 

Sandwell Council…working for you

 

E: [10][email address]

Adult Social Care, Health and Wellbeing

Sandwell Council

Jack Judge House

10, Halesowen Street

Oldbury

West Midlands

B69 9EN (sat nav B69 2AS)

W: [11]www.sandwell.gov.uk

 

Get social with Sandwell...
[12]twitter [13]facebook [14]cid:image011.jpg@01D60846.BA69B0F0 [15]cid:image012.jpg@01D60846.BA69B0F0

 

[16][IMG]

 

References

Visible links
2. mailto:[email address]
3. mailto:www.sandwell.gov.uk
4. http://twitter.com/sandwellcouncil
5. http://www.facebook.com/sandwellcouncil
6. http://www.instagram.com/sandwellcouncil
7. https://www.youtube.com/user/sandwellcha...
8. http://www.gov.uk/coronavirus
10. mailto:[email address]
11. mailto:www.sandwell.gov.uk
12. http://twitter.com/sandwellcouncil
13. http://www.facebook.com/sandwellcouncil
14. http://www.instagram.com/sandwellcouncil
15. https://www.youtube.com/user/sandwellcha...
16. http://www.gov.uk/coronavirus