Carer Conversation Tool
Dear Health and Social Care Board for Northern Ireland,
A tool called the Carers Conversation Wheel is currently being brought into use in certain programmes of care in connection with determining carer support needs within the Southeast HSC Trust and the Southern Trust.
Please let me have a copy of this document.
What are the HSCB's reasons for introducing this tool?
Is this tool intended to replace other assessment tools currently being used at Trust level?
How have carers been involved in reviewing this tool before its introduction by the Trusts ?
If the purpose in introducing this tool is to pilot its effectiveness how are carers being involved in monitoring its efficacy?
Are there plans to pilot this tool in the remaining Trusts in order to assure consistency?
Yours faithfully,
Caroline M Kelly
Dear Health and Social Care Board for Northern Ireland,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Health and Social Care Board for Northern Ireland's handling of my FOI request 'Carer Conversation Tool' which was made on 19 September 2019.
I have had no response.
The full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...
Yours faithfully,
Caroline M Kelly
“This email is covered by the disclaimer found at the end of the message.”
________________________________
Ms Kelly
Further to your 14th March email, in respect of your earlier 26th September 2019 Freedom of Information request, I have referred the matter for review to Mr Kenneth Moore
Initial investigation suggests that the request was not received by the FOI Team. Mr Moore will establish the exact circumstances of why your request was not processed, and also respond to your request
Let me apologise for what appears to have been an oversight on the part of the Health & Social Care Board, I trust this has not inconvenienced you too much
Mr Moore will be in contact in due course
Regards
Mr Peter Moran
Assistant Information Governance Manager
HSCB
Western Offices
“This email is covered by the disclaimer found at the end of the message.”
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Dear Ms Kelly,
I write further to my colleague Peter Moran’s email of the 16^th March
2020.
Having now had an opportunity to look at the circumstances which led to
our failure to provide a response to your request at the time I wish to
apologise again on behalf of the Health and Social Care Board (HSCB) for
what can only be described as an oversight on our behalf. On the 26^th
September 2019 two requests were submitted to the HSCB from yourself via
the ‘What Do They Know’ website. Both were submitted to the ‘Enquiry’
email account but unfortunately only one request was shared; the request
regarding the ‘Carer Conversation Tool’ was overlooked and was not shared
with the Information Governance Team.
I have now processed your request and attach a response letter and
associated information which I trust will address your request.
Yours sincerely
Ken Moore
Ken Moore | Information Governance Manager | Corporate Services | Health
and Social Care Board | Towerhill | Armagh | BT61 9DR | Northern Ireland |
Tel: D: 442895362912 | M: 07500667023
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