Care/Nursing Homes Safeguarding concerns, investigations and substantiated cases of abuse/neglect

The request was refused by Westminster City Council.

Dear Westminster City Council,

Please provide figures for the number of:

1) Safeguarding concerns received
2) Number of investigations conducted
3) Number of substantiated cases of abuse/neglect

by your local authority in connection with or from individual care/nursing homes.

Please provide these figures in the following way:

1. Name and address of each home.
2. Name of owner if possible (e.g. Four Seasons Health Care)
3. Breakdown of number of safeguarding concerns, investigations and substantiated cases of neglect/abuse in 2012, 2013, 2014, 2015 and for 2016 between January and May.

Please provide these figures in an excel spreadsheet or word document table format.

Thank you in advance for your assistance.

Yours faithfully,

Kevin Abraham

Westminster City Council

Information request
Our reference: 2275133

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Dear Mr Abraham
 
Thank you for contacting Westminster City Council's Knowledge &
Information Management Team. 

Your query will be allocated for response, and someone will contact you
within 5 working days to confirm the details of your request and whether
it is subject to a fee. 

Please see the Westminster City Council website for further information on
Data Protection policies
- [1]http://www.westminster.gov.uk/services/c...

CCTV Requests
Where your request relates to the provision of CCTV Footage with regard to
yourself or your property, you MUST complete a CCTV Subject Access Request
Form (please click on URL above). 

Please note that the Council is not responsible for all cameras operating
in the borough. Nor can it guarantee that any incident(s) requested were
captured by its CCTV operations. Furthermore, in line with its policies
the Council retains footage for no more than 31 calendar days from the
date of recording. 

Please see the Westminster City Council website for further information on
requesting CCTV footage -
[2]www.westminster.gov.uk/cctvrequests 

Kindest regards, 
 
Knowledge and Information Management Team
Westminster City Council
Westminster City Hall
10th Floor East
64 Victoria Street
London
SW1E 6QP
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. http://www.westminster.gov.uk/services/c...
2. http://www.westminster.gov.uk/cctvrequests

Stephen Murphy, Westminster City Council

Information request
Our reference: 2275133

--------------------------------------------------------------------------

 
Dear Mr Abraham
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 29 June
2016.
 
Request summary
Please provide figures for the number of:

1) Safeguarding concerns received

2) Number of investigations conducted

3) Number of substantiated cases of abuse/neglect by your local authority
in connection with or from individual care/nursing homes.

Please provide these figures in the following way:

1. Name and address of each home.

2. Name of owner if possible (e.g. Four Seasons Health Care)

3. Breakdown of number of safeguarding concerns, investigations and
substantiated cases of neglect/abuse in 2012, 2013, 2014, 2015 and for
2016 between January and May.

Please provide these figures in an excel spreadsheet or word document
table format.
 
We are dealing with your request under the Freedom of Information Act 2000
and we aim to send a response by 27 July 2016.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely
 
 
S Tariq
Westminster City Council
Tel: 0207 641 3921
Email: [Westminster City Council request email]
Web: [1]www.westminster.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. file:///tmp/www.westminster.gov.uk

Stephen Murphy, Westminster City Council

1 Attachment

Information request
Our reference: 2275133

--------------------------------------------------------------------------

 

Dear ‎Mr Abraham‏

 

Freedom of Information Act 2000

 

This request is being handled under the Freedom of Information Act 2000.

 

You requested the following information:

 

Please provide figures for the number of:

 

 1. Safeguarding concerns received
 2. Number of investigations conducted
 3. Number of substantiated cases of abuse/neglect

 

by your local authority in connection with or from individual care/nursing
homes.

 

Please provide these figures in the following way:

 

 1. Name and address of each home.
 2. Name of owner (e.g. Four Seasons Health Care)
 3. Breakdown of number of safeguarding concerns, investigations and
substantiated cases of neglect/abuse in 2012, 2013, 2014, 2015 and for
2016 between January and May.

 

Please provide these figures in an excel spreadsheet or word document
table format.

 

I can confirm that we do hold the requested information however we are
unable to provide it within the statutory 18-hour limit for responding to
Freedom of Information Requests (section 12 of said Act). This is owing to
the data not being held in a reportable format and therefore requiring a
high degree of collation and manual checking.

 

Furthermore, The Council has considered your request under Section 40(2)
Personal information of the FOI Act 2000 as you have requested the
personal data relating to third parties. The number of incidences for any
individual provider is considered likely to be sufficiently low that it
might be possible to identify individuals.

 

We would like to assure you that we have a strong safeguarding management
system in place which includes the focus that is needed on the care and
nursing homes that are in the borough and that we use. We support the Care
Quality Commission inspection process and relevant information that they
publish. We also work very closely with our customers to ensure that
safeguarding concerns and issues that relate to the selection and
experience of care/nursing home services are appropriately managed.  

This response therefore acts as a refusal notice under section 17 of the
FoIA. 

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:

 

Knowledge and Information Management Team Westminster City Hall 10th Floor
East 64 Victoria Street London SW1E 6QP [email address

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. Further information is also available from the Information
Commissioner at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113 or 01625 54 57 45

Fax: 01625 524510

Web: [1]www.ico.org.uk

 

 

I will now close your request as of this date.

 

Yours sincerely

 

‎Stephen Murphy‏

 
 
Stephen Murphy
Westminster City Council
Email: [email address]
Web: [2]www.westminster.gov.uk
 
NOTE: Please do not reply to this email.

References

Visible links
1. http://www.ico.org.uk/
2. file:///tmp/www.westminster.gov.uk

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