Care/Nursing Homes Safeguarding concerns, investigations and substantiated cases of abuse/neglect

M Mahboob made this Freedom of Information request to Camden Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Camden Borough Council,

Please provide figures for the number of:

1) Safeguarding concerns received
2) Number of investigations conducted
3) Number of substantiated cases of abuse/neglect

by your local authority in connection with or from individual care/nursing homes.

Please provide these figures in the following way:

1. Name and address of each home.
2. Name of owner (e.g. Four Seasons Health Care)
3. Breakdown of number of safeguarding concerns, investigations and substantiated cases of neglect/abuse in 2012, 2013, 2014, 2015 and for 2016 between January and May.

Please provide these figures in an excel spreadsheet or word document table format.

Thank you in advance for your assistance.

Yours faithfully,

M Mahboob

Stephen Carter, Camden Borough Council

1 Attachment

Camden Council - Information request (FOI/EIR) - Housing and adult social
care

Our reference: 20638127

--------------------------------------------------------------------------

Dear Sir/Madam

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Thank you for your recent Freedom of Information request received on 28
June 2016

You requested information on:

Figures for the number of:

1) Safeguarding concerns received
2) Number of investigations conducted
3) Number of substantiated cases of abuse/neglect

By your local authority in connection with or from individual care/nursing
homes.

Please provide these figures in the following way:

1. Name and address of each home.
2. Name of owner (e.g. Four Seasons Health Care) 3. Breakdown of number of
safeguarding concerns, investigations and substantiated cases of
neglect/abuse in 2012, 2013, 2014, 2015 and for 2016 between January and
May.

Please provide these figures in an excel spreadsheet or word document
table format.

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then it will not
be released. You will be informed if this is the case.

If the information you request was obtained from or relates to a third
party then they may be consulted prior to a decision being taken on
whether or not to release the information to you.

In some cases there may a fee payable for the information requested. This
will be considered and you will be informed of the fee payable if this is
the case. In this event the fee must be paid before the information is
processed and released. The 20 day time limit for responses is put on hold
until receipt of the payment.

If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future
communications.

Yours faithfully

Information and Records Management Officer

Email: [1][Camden Borough Council request email]
Phone: 0207 974 4372

References

Visible links
1. mailto:[Camden Borough Council request email]

Stephen Carter, Camden Borough Council

1 Attachment

 

Camden Council - Information request (FOI/EIR) - Housing and adult social
care

Our reference: 20638127

--------------------------------------------------------------------------

.

Dear Sir/Madam,

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
 
Thank you for your recent Freedom of Information request received on 28
June 2016.  You requested information on care homes.
 
From our preliminary assessment, it is clear that we will not be able to
answer your request without further clarification. 

In particular do you mean both children and adults and if so do you mean
childrens residential homes or home children are placed in
 
 
Once you have clarified your request, I will be able to begin to process
your request. If I do not receive clarification within three months your
request will be considered to have lapsed. (Under section 1(3) of the
Freedom of Information Act (FOIA), a public authority need not comply with
a request unless further information reasonably required to locate the
information is supplied).
 
Please remember to quote the reference number above in any future
communications.
 
If appropriate, the information may be provided in paper copy, normal font
size. If you require alternative formats, e.g. language, audio, large
print, etc. then please let me know.
 
For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then it will not
be released. You will be informed if this is the case.
 
If the information you request was obtained from or relates to a third
party then they may be consulted prior to a decision being taken on
whether or not to release the information to you.
 
Under Section 12 of the Act, the Council is not obliged to provide the
information if the authority estimates that the costs of complying with
the request would exceed the appropriate limit set by the Freedom of
Information and Data Protection (Appropriate Limit and Fees) Regulations
2004. The appropriate limit is currently £450 based on a charge at £25 per
hour. We, therefore, may not provide the information requested if the
costs of doing so exceeds the appropriate limit. The Council may however
request that the cost of providing the information is paid.
 
There may therefore, be a fee payable for this information. This will be
considered and you will be informed of the fee payable if this is the
case. In this event the fee must be paid before the information is
processed and released. The 20 day time limit for responses is put on hold
until receipt of the payment.
 
Yours faithfully

Stephen Carter
Information & Records Management Officer

Email: [email address]
Phone: 0207 974 4372

Dear Stephen Carter,

Adults (preferrably elderly over 65) please.

Yours sincerely,

M Mahboob

Stephen Carter, Camden Borough Council

1 Attachment

Camden Council - Information request (FOI/EIR) - Housing and adult social
care

Our reference: 20638127

--------------------------------------------------------------------------

Dear Sir/Madam

Re: Freedom of Information Act 2000

Further to your email, received on 28 June 2016, we are pleased to attach
the requested information.

Unfortunately our database is not sending attachments today so I will send
it after this formal response

We hope that the information is useful to you.

Please note the information is still covered by copyright legislation. You
are not authorised to re-use this information for commercial or research
purposes as defined by the Re-Use of Public Sector Regulations 2005. If
you do wish to re-use this information please contact the Information
Access Team, Legal Services/ Second Floor, Camden Town Hall, Judd Street,
London WC1H 9JE, who will assess your request. 

If you are unhappy with any aspect of the way in that your request has
been processed then you have the right to issue a complaint. If you wish
to issue a complaint, please set out in writing your grounds of appeal
(within 2 months of this correspondence) and send it to: Access to
Information Team, Legal Services, Camden Town Hall, Judd Street, London,
WC1H 9LP and your complaint will be administered through our Internal
Review procedure.
 
If you are still not satisfied following the Internal Review, you have a
right to appeal to the Information Commissioner’s Office. They can be
contacted at: Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.
Telephone: 01625 545 700
[1]www.ico.gov.uk

 
Yours faithfully

Stephen Carter
Information & Records Management Officer

Email: [email address]
Phone: 0207 974 4372
 
 

References

Visible links
1. http://www.ico.gov.uk/

Carter, Stephen, Camden Borough Council

1 Attachment

 

Dear Sir

 

Please see our response

 

 

Best regards

 

Stephen Carter
Information & Records Management Officer
Law and Governance
Corporate Services
London Borough of Camden

Telephone:   0207 974 4372
Web:             [1]camden.gov.uk

5th Floor
5 Pancras Square
5 Pancras Square
London N1C 4AG

[2]https://i.imgsafe.org/5dd21c5.png [3]htt...
[4]https://i.imgsafe.org/5faa474.png[5]http...

Please consider the environment before printing this email.

This e-mail may contain information which is confidential, legally
privileged and/or copyright protected. This e- mail is intended for the
addressee only. If you receive this in error, please contact the sender
and delete the material from your computer.

References

Visible links
1. http://www.camden.gov.uk/
2. https://www.facebook.com/LBCamden
3. https://www.linkedin.com/company/london-...
4. https://twitter.com/camdentalking
5. file:///tmp/callto:tel:0207%20974%204372