Care/Nursing Homes Safeguarding concerns, investigations and substantiated cases of abuse/neglect

The request was refused by Leeds City Council.

Dear Leeds City Council,

Please provide figures for the number of:

1) Safeguarding concerns received
2) Number of investigations conducted
3) Number of substantiated cases of abuse/neglect

by your local authority in connection with or from individual care/nursing homes.

Please provide these figures in the following way:

1. Name and address of each home.
2. Name of owner if possible but not necessary (e.g. Four Seasons Health Care)
3. Breakdown of number of safeguarding concerns, investigations and substantiated cases of neglect/abuse in 2012, 2013, 2014, 2015 and for 2016 between January and May.

Please provide these figures in an excel spreadsheet or word document table format.

Thank you in advance for your assistance.

Yours faithfully,

M Mahboob

DPFOI, Leeds City Council

Dear M Mahboob

Freedom of information request Ref 16813 : Care/Nursing Homes Safeguarding concerns

Thank you for your request for the above information which we received 1, July 2016. We will respond to your request in accordance with the Freedom of Information Act 2000, or the Environmental Information Regulations 2004.

We have passed your request onto Michelle Harding, Information Compliance Administrator, Adult Social Care, [email address] who will arrange a response within the appropriate statutory time limit.

Please remember to quote reference number FOI 16813 in any future communications.

Yours sincerely

Kristin Lea
Information Governance Support Officer
Corporate Information Governance
Business Improvement (incorporating Corporate and Central IM&T)
Strategy and Improvement
t: 0113 39 52732
e: [Leeds City Council request email]
e: [email address]

“Information is everyone’s business and responsibility.”

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SS Info Gov, Leeds City Council

1 Attachment

Dear M Mahboob


FOI 16813


I am writing to confirm that the Council has now completed its search for
the information you requested. Please see the attached document for our


Please contact me if you require any further information, quoting the
reference number above.




Lisa Cook

Information Compliance Administrator (Acting)

Adult Social Care, Information Management & Technology

Ground Floor, Enterprise House

12 St Paul’s Street, Leeds LS1 2LE

0113 3783081


Please note my working days are Monday, Tuesday, Wednesday



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Dear SS Info Gov,

Please would you let me know if you would be able to provide the information i have requested with regards to Four Seasons Brand homes only.

Thank you.

Yours sincerely,

M Mahboob

SS Info Gov, Leeds City Council

Dear M Mahboob

In response to your email dated 14th July 2016.

With regards to your request for data regarding Safeguarding Concerns/Incidents with regards to Four Seasons Brand homes only, under Section 12(1) of the Freedom of Information Act we are not obliged to provide the information which you have requested as we consider that it exceeds the appropriate limit. We are, however, still obliged under Section 1(a) of the Act to inform you whether or not the information in question exists. I can confirm Leeds City Council Adult Social Care holds the information requested but it is not held in a reportable format, and would therefore require each case file to be interrogated manually. This would take longer than 18 hours and therefore your request falls above the “appropriate limit”. This limit is set by fees regulations at £450 (equally 18 hours) for public authorities such as ours and is calculated using a rate of £25 per hour which is also prescribed under the same regulations.

Kind regards


Michelle Harding
Information Compliance Administrator
Information Management & Technology
Enterprise House, Ground Floor
12 St Pauls Street, Leeds LS1 2LE
0113 3783981

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