Care/Nursing Homes Safeguarding alerts, investigations and substantiated cases of abuse/neglect

Anahita Behrooz made this Freedom of Information request to Cumbria County Council

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Anahita Behrooz

Dear Cumbria County Council,

Please provide figures for the number of:

1) Safeguarding concerns received
2) Number of investigations conducted
3) Number of substantiated cases of abuse/neglect

by your local authority in connection with or from individual care/nursing homes.

Please provide these figures in the following way:

1. Name and address of each home.
2. Name of owner if possible (e.g. Four Seasons Health Care)
3. Breakdown of number of safeguarding concerns, investigations and substantiated cases of neglect/abuse in 2012, 2013, 2014, 2015 and for 2016 between January and May.

Please provide these figures in an excel spreadsheet or word document table format.

Thank you in advance for your assistance.

Yours faithfully,

Anahita Behrooz

Information Governance, Cumbria County Council

Dear Ms Behrooz

 

FREEDOM OF INFORMATION ACT 2000

REFERENCE: FOI 2016-0685

 

Thank you for your request for information regarding safeguarding in
care/nursing homes, which was received on 29 June 2016.

 

The council aims to provide you with the information within the statutory
timescale of 20 working days in this case the date is 28 July 2016. 
Subject to the information not being exempt or containing any references
to third parties.

 

The council will, as a matter of routine make information available in
electronic format.  Where it is not practical to do this information will
be provided in hard copy (paper).  If information is required in
alternative formats e.g. language, audio, large print, etc., please
indicate this as soon as possible so the council can consider your
request.

 

The Freedom of Information Act 2000 and Environmental Information
Regulations 2004 define a number of exemptions/exceptions which may
prevent information being released to you automatically.  The council will
make an assessment about the application of any exemptions/exceptions and
issue you with a decision letter, which will include details of your right
to appeal.

 

If the information you request contains reference to a third party the
council will consult with them prior to making a decision about the
release of information.

 

In accordance with the council’s [1]Charging Policy a fee may be charged
for supplying information.  If a fee is payable you will be issued with a
fees notice.  The applicable fee must be paid in full before the
information is processed and released.  The statutory time limit for
responses is suspended until the council has received and processed your
payment.  If payment is not received within three months of issuing the
fees notice your request will be closed.

 

If you have any queries or concerns about this letter then please contact:

 

Information Governance Team

Chief Executive’s Directorate

Cumbria County Council, Lonsdale Building, The Courts, Carlisle, Cumbria
CA3 8NA

Email: [2][Cumbria County Council request email]

Telephone: 01228 221234

Fax: 01228 226706

This e-mail contains confidential information (which may also be legally
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2. mailto:[Cumbria County Council request email]

Information Governance, Cumbria County Council

2 Attachments

Dear Ms Behrooz

 

FREEDOM OF INFORMATION ACT 2000

REFERENCE: FOI 2016-0685

 

Please see attached for a response to your request for information.

 

Yours sincerely

 

[1]cid:image001.png@01CFD34A.4A747320

 

Information Governance Team

Chief Executive’s Directorate

Cumbria County Council

Lonsdale Building · The Courts · Carlisle · Cumbria · CA3 8NA

E-mail: [2][Cumbria County Council request email]  

Fax: 01228 226706

Telephone: (01228) 221234

 

This e-mail contains confidential information (which may also be legally
privileged) and is intended solely for the use of the intended named
recipient. If you are not the intended recipient you may not disclose,
copy, distribute or retain any part of this message or its attachments. If
you have received this message in error please notify the originator
immediately by using the reply facility in your e-mail software. Incoming
and outgoing emails may be monitored in line with current legislation. All
copies of the message received in error should be destroyed. Any views or
opinions expressed are solely those of the original author. This email
message has been scanned for viruses, and declared to be virus free at the
point of exit from Cumbria County Council's network.
http://www.cumbria.gov.uk/_

References

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2. mailto:[Cumbria County Council request email]

Anahita Behrooz

Dear Information Governance,

Please kindly provide figures for two most recent years please for individual homes.

Yours sincerely,

Anahita Behrooz

Anahita Behrooz

Dear Information Governance,

please kindly provide figures for 2015 and 2016 only. Many thanks.

Yours sincerely,

Anahita Behrooz

Information Governance, Cumbria County Council

Dear Ms Behrooz

 

Thank you for your request for information regarding safeguarding in
care/nursing homes, which was received on 08 July 2016.

Unfortunately I am unable to proceed with your request at this time as it
is not clear what information you are seeking. However we will be happy to
consider a new request which provides the following clarification:

 

• Your original request asked for information held relating to cases in
2012, 2013, 2014, 2015 and for 2016 between January and May. To reduce the
size of your request your email of 08 July 2016 specifies that you require
information held relating to cases in the “two most recent years”. Does
this mean;

-       the two most recent full years (calendar years 2014 and 2015),

-       the year 2015 and 2016 to date, or

-       two years to date.

 

Please note that should you submit a new request a new reference number
will be allocated.

 

Many thanks

 

Information Governance Team

Chief Executive’s Directorate | Cumbria County Council

The Courts | Carlisle | CA3 8NA

t: 01228 221234

e: [1][Cumbria County Council request email]

 

 

 

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Anahita Behrooz

Dear Information Governance,

Please if possible provide information for 2014 full year 2015 full year AND 2016 from January to June.

if however this will not be possible I will be happy with two years to date.

My objective is to get an answer rather than making a request that will be denied.

Thank you for your assitance.

Yours sincerely,

Anahita Behrooz

Information Governance, Cumbria County Council

Dear Ms Bahrooz

 

FREEDOM OF INFORMATION ACT 2000

REFERENCE: FOI 2016-0743

 

Thank you for your request for information regarding safeguarding in
care/nursing homes, which was received on 12 July 2016.

 

The council aims to provide you with the information within the statutory
timescale of 20 working days in this case the date is 09 August 2016. 
Subject to the information not being exempt or containing any references
to third parties.

 

The council will, as a matter of routine make information available in
electronic format.  Where it is not practical to do this information will
be provided in hard copy (paper).  If information is required in
alternative formats e.g. language, audio, large print, etc., please
indicate this as soon as possible so the council can consider your
request.

 

The Freedom of Information Act 2000 and Environmental Information
Regulations 2004 define a number of exemptions/exceptions which may
prevent information being released to you automatically.  The council will
make an assessment about the application of any exemptions/exceptions and
issue you with a decision letter, which will include details of your right
to appeal.

 

If the information you request contains reference to a third party the
council will consult with them prior to making a decision about the
release of information.

 

In accordance with the council’s [1]Charging Policy a fee may be charged
for supplying information.  If a fee is payable you will be issued with a
fees notice.  The applicable fee must be paid in full before the
information is processed and released.  The statutory time limit for
responses is suspended until the council has received and processed your
payment.  If payment is not received within three months of issuing the
fees notice your request will be closed.

 

If you have any queries or concerns about this letter then please contact:

 

Information Governance Team

Chief Executive’s Directorate

Cumbria County Council, Lonsdale Building, The Courts, Carlisle, Cumbria
CA3 8NA

Email: [2][Cumbria County Council request email]

Telephone: 01228 221234

Fax: 01228 226706

This e-mail contains confidential information (which may also be legally
privileged) and is intended solely for the use of the intended named
recipient. If you are not the intended recipient you may not disclose,
copy, distribute or retain any part of this message or its attachments. If
you have received this message in error please notify the originator
immediately by using the reply facility in your e-mail software. Incoming
and outgoing emails may be monitored in line with current legislation. All
copies of the message received in error should be destroyed. Any views or
opinions expressed are solely those of the original author. This email
message has been scanned for viruses, and declared to be virus free at the
point of exit from Cumbria County Council's network.
http://www.cumbria.gov.uk/_

References

Visible links
1. http://www.cumbria.gov.uk/council-democr...
2. mailto:[Cumbria County Council request email]

Information Governance, Cumbria County Council

Dear Ms Behrooz

 

The request that we have forwarded to our service area, as received on 12
July 2016, is as follows:

 

Please kindly provide figures for 2015 and 2016 so far

Please provide figures for the number of:

- Safeguarding concerns received

- Number of investigations conducted

- Number of substantiated cases of abuse/neglect

by your local authority in connection with or from individual care/nursing
homes.

Please provide these figures in the following way:

- Name and address of each home.

- Name of owner if possible (e.g. Four Seasons Health Care)

- Breakdown of number of safeguarding concerns, investigations and
substantiated cases of neglect/abuse

 

 

We will let you know once we have receievd a response as to whether this
information is collatable within the statutory limit.

 

Kind regards

 

Information Governance Team

Chief Executive’s Directorate | Cumbria County Council

The Courts | Carlisle | CA3 8NA

t: 01228 221234

e: [1][Cumbria County Council request email]

 

--------------------------------------------------------------------------

From: Anahita Behrooz [mailto:[FOI #342797 email]]
Sent: 15 July 2016 03:26
To: Information Governance
Subject: RE: FOI 2016-0685 Disclosure

 

Dear Information Governance,

 

Please if possible provide information for 2014 full year 2015 full year
AND 2016 from January to June.

 

if however this will not be possible I will be happy with two years to
date.

 

My objective is to get an answer rather than making a request that will be
denied.

 

Thank you for your assitance.

 

Yours sincerely,

 

Anahita Behrooz

 

show quoted sections

Information Governance, Cumbria County Council

2 Attachments

Dear Ms Behrooz

 

FREEDOM OF INFORMATION ACT 2000

REFERENCE: FOI 2016-0743

 

Please see attached for a response to your request for information.

 

Yours sincerely

 

 

Duncan McQueen

Senior Manager - Performance and Risk

 

Information Governance Team

Resources and Transformation • Cumbria County Council

Cumbria House • 107-117 Botchergate • Carlisle • CA1 1RZ

E: [1][Cumbria County Council request email]

T: 01228 221234

 

 

This e-mail contains confidential information (which may also be legally
privileged) and is intended solely for the use of the intended named
recipient. If you are not the intended recipient you may not disclose,
copy, distribute or retain any part of this message or its attachments. If
you have received this message in error please notify the originator
immediately by using the reply facility in your e-mail software. Incoming
and outgoing emails may be monitored in line with current legislation. All
copies of the message received in error should be destroyed. Any views or
opinions expressed are solely those of the original author. This email
message has been scanned for viruses, and declared to be virus free at the
point of exit from Cumbria County Council's network.
http://www.cumbria.gov.uk/_

References

Visible links
1. mailto:[Cumbria County Council request email]