Carefirst social care system

Sally Marsh made this Freedom of Information request to Gateshead Metropolitan Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Gateshead Metropolitan Borough Council,

I note that the council currently uses the Carefirst system from OLM.

Q1: Are there any plans to move to OLM's new system, Eclipse?
Q2: If so, please provide details of the procurement process to be followed

Yours faithfully,

Sally Marsh

informationrights, Gateshead Metropolitan Borough Council

Dear Ms Marsh

I refer to the request, which you have made under the Freedom of Information Act 2000 for records held by this service.


Your request was received by this department on 07 July 2017.

A final decision on your request would normally be sent to you within 20 working days of receipt of your request. This means that you can expect to receive your decision by 04 August 2017.

There are some limited situations under the Freedom of Information Act, which could mean that the period for a final decision may be longer than the normal 20 working days. If this occurs in your request, we will promptly advise you in writing.

Should our final decision not reach you on time, please feel free to call the contact officer named above to discuss any problems that may have arisen.

Yours sincerely
Information Rights Officer

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Sharon Morin, Gateshead Metropolitan Borough Council


Dear Ms Marsh,


I refer to the Freedom of Information Act 2000 and to your email to this
service dated 07 July 2017.


In accordance with the Freedom of Information Act, we are able to grant
access to the records requested as per your email below, and accordingly
they are as detailed within your original email.


Please note, the information provided in response to your request is
copyright Gateshead Council unless otherwise endorsed. Granting access to
this information under the Freedom of Information Act does not permit you
to re-use the information provided for commercial purposes, for
photocopying or reproduction in any form. If you wish to re-use the
information you need to apply for a Licence. You can do this by writing to
Tanya Rossington, Information Rights Officer, Corporate Services and
Governance, 1st Floor, Civic Centre, Regent Street, Gateshead, NE8 1HH.
You may be required to pay a fee or comply with conditions for permitted


Please contact me should you have any queries regarding the contents of
this email.


Yours sincerely,


S Morin


Sharon Morin

Sharon Morin l Customer Liaison Officer l Health and Social Care
Commissioning and Quality Assurance l Gateshead Council

Civic Centre, Regent St, Gateshead, NE8 4HH  l ( 0191 4332692  l ÊFax:
0191 4779141  l * [1][email address]



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