Carefirst reppacement

The request was successful.

Dear Birmingham City Council,

The Council presently uses Carefirst as its software system to support Children's Social Care and Adult Social Care.

1. Is it planned to replace Carefirst for either of these departments?
2. If so, when will this procurement process start?
3. When does the current Carefirst contract expire?
4. When was the Carefirst contract last renewed (if applicable)
5. If the Carefirst contract has been renewed at any point in the past 5 years, what was the value of this renewal contract?
6. If the Carefirst contract has been renewed at any point in the past 5 years, what procurement process was undertaken to ensure Best Value?

Yours faithfully,

John Smith

Birmingham City Council

Dear Mr Smith

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Birmingham City Council

Dear Mr Smith

Further to your request for information regarding:

1. Is it planned to replace Carefirst for either of these
departments?
2. If so, when will this procurement process start?
3. When does the current Carefirst contract expire?
4. When was the Carefirst contract last renewed (if applicable)
5. If the Carefirst contract has been renewed at any point in the
past 5 years, what was the value of this renewal contract?
6. If the Carefirst contract has been renewed at any point in the
past 5 years, what procurement process was undertaken to ensure
Best Value?

Please see our answer below:

1. There are no current plans to replace CareFirst
2. N/A
3. An ongoing contract is in place to maintain the CareFirst System.
4. N/A
5. N/A
6. N/A

If you are not satisfied with the response you may ask for an internal
review please contact the corporate team at the address below:

Corporate Information Governance Team
3rd Floor, 1 Lancaster Circus
Birmingham
B4 7AB
or
[email address]

If subsequently you are not satisfied with the Council’s decision you may
apply to the Information Commissioner for a decision. Generally, the ICO
cannot make a decision unless you have exhausted the complaints procedure
provided by the Council. The Information Commissioner can be contacted at
the following address:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 01625 545745
Web Address: www.ico.gov.uk

Yours sincerely

Corporate Information Governance Team

Re use of Public Sector Information

The information provided is subject to Birmingham City Council copyright,
however, it may be re-used for personal, educational or non-commercial
purposes without further reference to the City Council. If the re-use is
for other purposes, such as commercial re-use, you should notify the City
Council in writing to seek approval or agree terms for re-use. Where
Birmingham City Council does not hold the copyright, it has indicated the
copyright holder. Permission for re-use should be sought from them
directly.

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