Dear Devon County Council,

In another FOI response you say that the council pays OLM £401k pa in support and maintenance charges for its social care case management system.

Surely this is incorrect - such a sum would be significantly out of kilter with market norms.

Q1: What was the annual support charge for children's and adults social care for each of the following financial years:
2014/15
2015/16
2016/17
2017/18

Q2: What other annual charges does the council pay to OLM? For example, if the solution is hosted by OLM, please provide this figure

Yours faithfully,

Sally Marsh

access to information - mailbox,

Dear Ms Marsh

 

Freedom Of Information Request

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Dear Ms Marsh

 

Freedom Of Information Request

Reference – 6275796   

 

I am in receipt of your request for information under the Freedom of
Information Act.

Please find Devon County Council’s response available via this [1]LINK.

I hope this information is of assistance to you.

 

Yours sincerely,

 

 

Richard Kaye

Information Governance Officer

 

The Customer Relations & Information Governance Team

Room 120

County Hall

Exeter
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Dear access to information - mailbox,

Thank you. Your response is copied below, to aid visitors:

"Year Annual support cost Hosting cost
2014 – 2015 £214,343.48 Not applicable
2015 – 2016 £225,565.72 £16,421.92
2016 – 2017 £248,383.94 £130,927.34
2017 – 2018 £255,596.37 £148,369.33"

I have to say, these figures are eye watering.

Yours sincerely,

Sally Marsh

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