Care Quality Commission

Jenna Corderoy made this Freedom of Information request to Monmouthshire County Council as part of a batch sent to 345 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

This request has been withdrawn by the person who made it. There may be an explanation in the correspondence below.

Jenna Corderoy
Delivered

Dear Monmouthshire County Council,

This is a request for information under the Freedom of Information Act. I would like to request the following information:

From 1st January 2020 to the day this request is processed, I would like to request all correspondence and communications between this authority and the Care Quality Commission that mentions, or refers to, the coronavirus.

I am happy for you to conduct an electronic search only. Please conduct a search among the department(s) that is most likely to have interactions with the Care Quality Commission.

I would like to receive this information in an electronic format. If you feel that a substantive response to this request is not possible within a reasonable time frame, I would be grateful if you could contact me and provide assistance as to how I can refine the request. If you need any clarification, please contact me. I look forward to receiving a response in 20 working days. Many thanks.

Yours faithfully,

Jenna Corderoy

Link to this Report
MCC - Freedom of Information, Monmouthshire County Council

Online Form: If you are sending us a new freedom of information request,
next time try using our online form (click here) which makes processing
your request quicker for our team.

Help yourself
To some of the more common freedom of information requests we receive we
publish the information on the website.
•        Business property rates - on the open data page you will see a
link to the 'Business property data set'
•        Public Health Burials - we publish this information on the
cemeteries and burials page.
Alternatively, it may be worth checking previous Freedom of Information
requests submitted via What Do They Know

Many thanks,

Freedom of Information Team
Monmouthshire County Council

 

Mae’r neges e-bost yma a’r ffeiliau a anfonir gyda hi yn gyfrinachol ac
fe’i bwriedir ar gyfer yr unigolyn neu gorff y’u cyfeiriwyd atynt yn unig.
Gall gynnwys gwybodaeth freintiedig a chyfrinachol ac os nad chi yw’r
derbynnydd bwriadedig, rhaid i chi beidio copïo, dosbarthu neu gymryd
unrhyw gamau yn seiliedig arni. Os cawsoch y neges e-bost yma drwy
gamgymeriad hysbyswch ni cyn gynted ag sydd modd os gwelwch yn dda drwy
ffonio 01633 644644. Cafodd y neges e-bost yma sgan firws Microsoft
Exchange Online Protection. This email and any files transmitted with it
are confidential and intended solely for the use of the individual or
entity to whom they are addressed. It may contain privileged and
confidential information and if you are not the intended recipient, you
must not copy, distribute or take any action in reliance on it. If you
have received this email in error please notify us as soon as possible by
telephone on 01633 644644. This email has been virus scanned by Microsoft
Exchange Online Protection. Mae’r Cyngor yn croesawu gohebiaeth yn
Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl
eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi. The Council
welcomes correspondence in English or Welsh or both, and will respond to
you according to your preference. Corresponding in Welsh will not lead to
delay. Gwybodaeth preifatrwydd: Os ydych wedi gofyn am wasanaeth neu
wybodaeth gennym, byddwn yn cofnodi eich data ar gyfer dibenion prosesu a
chaiff hyn ei gadw yn ein system gwybodaeth cwsmeriaid Fy Sir Fynwy,
darllenwch ein hysbysiadau preifatrwydd yma. Privacy Information: If you
have a requested a service from us then your data will be processed via
our customer services management system called ‘My Monmouthshire’ for
privacy information please click here.

Link to this Report
MCC - Freedom of Information, Monmouthshire County Council

Freedom of Information responses during Covid-19

During the pandemic we know that we won’t be able to respond to requests
in the normal way and will need to prioritise other services and adapt our
usual approach during this extraordinary period. Whilst Monmouthshire will
try to get a response out, you will understand that existing or future
requests may be much slower than usual or not at all.

 

We have contacted the ICO who have stated that they understand that
resources, whether they are financial or people, might be diverted away
from usual compliance or information governance work. They won’t penalise
organisations that they know need to re-organise workloads.

Online Form:If you are sending a new freedom of information request, next
time try using our [1]online form which automates the processing of your
request and if you register, you will receive updates about your request
via email.

 

Help yourself

To some of the more common freedom of information requests we receive we
publish the information on the website.

·               Business property rates – on the [2]open data page you
will see a link to the ‘Business property data set’

·               Public Health Burials – we publish this information on
the [3]cemeteries and burials page.

Alternatively, it may be worth checking previous Freedom of Information
requests submitted via [4]What Do They Know

 

When submitting your Freedom of Information Request we will record your
data for the purposes of processing your request and this will be held in
our My Monmouthshire customer information system, please see our privacy
notices [5]here and [6]here (click on the Contact Centre policy) 

Ymatebion Rhyddid Gwybodaeth yn ystod Covid-19

Yn ystod y pandemig gwyddom na fyddwn yn medru ymateb i geisiadau yn y
ffordd arferol a bydd angen i ni roi blaenoriaeth i wasanaethau eraill ac
addasu ein dull gweithredu arferol yn ystod y cyfnod anghyffredin hwn. Er
y bydd Sir Fynwy yn ceisio ymateb, byddwch yn deall y gall fod ceisiadau
presennol neu’r dyfodol fod yn llawer arafach nag arfer neu ddim o gwbl.

 

Rydym wedi cysylltu â Swyddfa’r Comisiynydd Gwybodaeth sydd wedi dweud eu
bod yn deall y gall adnoddau, p’un ai’n ariannol neu bobl, gael eu
harallgyfeirio ymaith o waith cydymfffurfiaeth neu lywodraethu gwybodaeth
arferol. Ni fyddant yn cosbi sefydliadau y gwyddom fod angen iddynt
ad-drefnu llwythau gwaith.

Ffurflen Ar-lein:

Os ydych yn anfon cais newydd rhyddid gwybodaeth, y tro nesaf rhowch
gynnig ar ddefnyddio ein [7]ffurflen ar-lein sy’n awtomatig yn prosesu
eich cais ac os cofrestrwch byddwch yn derbyn diweddariadau am eich cais
drwy e-bost.

 

Cael mwy o wybodaeth:

Rydym yn cyhoeddi gwybodaeth ar ein gwefan ar rai o’r ceisiadau rhyddid
gwybodaeth mwyaf cyffredin a gawn

·         Ardrethi eiddo busnes – ar y [8]dudalen data agored byddwch yn
gweld dolen i’r ‘set data Eiddo Busnes’

·         Claddedigaethau Iechyd Cyhoeddus – cyhoeddwn yr wybodaeth hon ar
y [9]dudalen mynwentydd a chladdedigaethau.

Gall hefyd fod yn werth gwirio ceisiadau Rhyddid Gwybodaeth blaenorol a
gyflwynwyd drwy’r wefan [10]What Do They Know

 

Pan fyddwch yn cyflwyno eich cais Rhyddid Gwybodaeth, byddwn yn cofnodi
eich data ar gyfer dibenion prosesu eich cais. Caiff hyn ei gadw yn ein
system gwybodaeth cwsmeriaid Fy Sir Fynwy. Gweler ein [11]Polisi
Preifatrwydd a [12]pholisi Canolfan Gyswllt.

 

Many thanks/Diolch yn fawr,

 

Freedom of Information Team | Tîm Rhyddid Gwybodaeth

Monmouthshire County Council | Cyngor Sir Fynwy

 

Mae’r neges e-bost yma a’r ffeiliau a anfonir gyda hi yn gyfrinachol ac
fe’i bwriedir ar gyfer yr unigolyn neu gorff y’u cyfeiriwyd atynt yn unig.
Gall gynnwys gwybodaeth freintiedig a chyfrinachol ac os nad chi yw’r
derbynnydd bwriadedig, rhaid i chi beidio copïo, dosbarthu neu gymryd
unrhyw gamau yn seiliedig arni. Os cawsoch y neges e-bost yma drwy
gamgymeriad hysbyswch ni cyn gynted ag sydd modd os gwelwch yn dda drwy
ffonio 01633 644644. Cafodd y neges e-bost yma sgan firws Microsoft
Exchange Online Protection. This email and any files transmitted with it
are confidential and intended solely for the use of the individual or
entity to whom they are addressed. It may contain privileged and
confidential information and if you are not the intended recipient, you
must not copy, distribute or take any action in reliance on it. If you
have received this email in error please notify us as soon as possible by
telephone on 01633 644644. This email has been virus scanned by Microsoft
Exchange Online Protection. Mae’r Cyngor yn croesawu gohebiaeth yn
Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl
eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi. The Council
welcomes correspondence in English or Welsh or both, and will respond to
you according to your preference. Corresponding in Welsh will not lead to
delay. Gwybodaeth preifatrwydd: Os ydych wedi gofyn am wasanaeth neu
wybodaeth gennym, byddwn yn cofnodi eich data ar gyfer dibenion prosesu a
chaiff hyn ei gadw yn ein system gwybodaeth cwsmeriaid Fy Sir Fynwy,
darllenwch ein hysbysiadau preifatrwydd yma. Privacy Information: If you
have a requested a service from us then your data will be processed via
our customer services management system called ‘My Monmouthshire’ for
privacy information please click here.

References

Visible links
1. https://iweb.itouchvision.com/portal/f?p...
https://iweb.itouchvision.com/portal/f?p...
2. https://eur03.safelinks.protection.outlo...
3. https://eur03.safelinks.protection.outlo...
4. https://eur03.safelinks.protection.outlo...
5. https://eur03.safelinks.protection.outlo...
6. https://eur03.safelinks.protection.outlo...
7. https://iweb.itouchvision.com/portal/f?p...
https://eur03.safelinks.protection.outlo...
8. https://eur03.safelinks.protection.outlo...
9. https://eur03.safelinks.protection.outlo...
10. https://eur03.safelinks.protection.outlo...
11. https://eur03.safelinks.protection.outlo...
12. https://eur03.safelinks.protection.outlo...

Link to this Report
Jenna Corderoy
Delivered

Apologies, I've sent this by mistake. I would like to withdraw this.

Yours faithfully,

Jenna Corderoy

Link to this Report
MCC - Freedom of Information, Monmouthshire County Council

Online Form: If you are sending us a new freedom of information request,
next time try using our online form (click here) which makes processing
your request quicker for our team.

Help yourself
To some of the more common freedom of information requests we receive we
publish the information on the website.
•        Business property rates - on the open data page you will see a
link to the 'Business property data set'
•        Public Health Burials - we publish this information on the
cemeteries and burials page.
Alternatively, it may be worth checking previous Freedom of Information
requests submitted via What Do They Know

Many thanks,

Freedom of Information Team
Monmouthshire County Council

 

Mae’r neges e-bost yma a’r ffeiliau a anfonir gyda hi yn gyfrinachol ac
fe’i bwriedir ar gyfer yr unigolyn neu gorff y’u cyfeiriwyd atynt yn unig.
Gall gynnwys gwybodaeth freintiedig a chyfrinachol ac os nad chi yw’r
derbynnydd bwriadedig, rhaid i chi beidio copïo, dosbarthu neu gymryd
unrhyw gamau yn seiliedig arni. Os cawsoch y neges e-bost yma drwy
gamgymeriad hysbyswch ni cyn gynted ag sydd modd os gwelwch yn dda drwy
ffonio 01633 644644. Cafodd y neges e-bost yma sgan firws Microsoft
Exchange Online Protection. This email and any files transmitted with it
are confidential and intended solely for the use of the individual or
entity to whom they are addressed. It may contain privileged and
confidential information and if you are not the intended recipient, you
must not copy, distribute or take any action in reliance on it. If you
have received this email in error please notify us as soon as possible by
telephone on 01633 644644. This email has been virus scanned by Microsoft
Exchange Online Protection. Mae’r Cyngor yn croesawu gohebiaeth yn
Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl
eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi. The Council
welcomes correspondence in English or Welsh or both, and will respond to
you according to your preference. Corresponding in Welsh will not lead to
delay. Gwybodaeth preifatrwydd: Os ydych wedi gofyn am wasanaeth neu
wybodaeth gennym, byddwn yn cofnodi eich data ar gyfer dibenion prosesu a
chaiff hyn ei gadw yn ein system gwybodaeth cwsmeriaid Fy Sir Fynwy,
darllenwch ein hysbysiadau preifatrwydd yma. Privacy Information: If you
have a requested a service from us then your data will be processed via
our customer services management system called ‘My Monmouthshire’ for
privacy information please click here.

Link to this Report