Dear Jenna Corderoy, thank you for your FOI request to the Royal Borough
of Windsor & Maidenhead. Your request has been passed to Optalis who
deliver Adult Social Care on behalf of the Borough.
We are dealing with your request. Due to the current pandemic situation
and the impact on our services there may be some delay in our normal
response times. Thank you for your understanding.

Kind regards,

Information Governance Team

Trinity Court

Molly Millars Lane

Wokingham, RG41 2PY

Email: [email address]

[1]Web: [2]www.optalis.org

Optalis provides adult social care on behalf of the Royal Borough of
Windsor and Maidenhead and Wokingham Borough Council

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed. 

If you have received this email in error please notify the system manager.
Please note that any views or opinions presented in this email are solely
those of the author and do not necessarily represent those of the
company. Finally, the recipient should check this email and any
attachments for the presence of viruses. The company accepts no liability
for any damage caused by any virus transmitted by this email. Optalis
Limited. Registered in England No 7630156.  Registered Office: Trinity
Court, Molly Millars Lane, Wokingham, RG41 2PY

DISCLAIMER
You should be aware that all e-mails received and sent by this Council are
subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party. (The information contained in this message or
any of its attachments may be privileged and confidential and intended for
the exclusive use of the addressee). The views expressed may not be
official policy but the personal views of the originator.

If you are not the addressees any disclosure, reproduction, distribution,
other dissemination or use of this communication is strictly prohibited.

If you received this message in error please return it to the originator
and confirm that you have deleted all copies of it.

All messages sent by this organisation are checked for viruses using the
latest antivirus products. This does not guarantee a virus has not been
transmitted. Please therefore ensure that you take your own precautions
for the detection and eradication of viruses.

References

Visible links
1. [email address]
mailto:[email address]
2. Original URL: http://www.optalis.org/. Click or tap if you trust this link.
https://eur03.safelinks.protection.outlo...

Dear Jenna,

I am writing to acknowledge receipt of your information request below. It
has been allocated reference number FOI74962.

The Freedom of Information Act 2000 allows for 20 working days to process
requests for information. This period expires on 4th June 2020.

Please note our Children’s Services are delivered by Achieving for
Children (AfC) and Adult’s services are delivered by Optalis our partner
organisations delivering Children & Adult Services on behalf of the Royal
Borough of Windsor and Maidenhead.

We have therefore transferred your request to Optalis for the information
they hold in relation to Adult Social care and they will contact you
directly with a response.

We will provide information that RBWM holds.

Yours Sincerely

Angelica Popa

Information Governance and Elections Officer

Information Governance Team

Governance Service

Royal Borough of Windsor & Maidenhead

Town Hall, St.Ives Road

Tel: 01628-685806

Website: http://www.rbwm.gov.uk

Follow us on Twitter: @RBWM

Like us on Facebook

show quoted sections

Dear Jenna Corderoy, please find attached email correspondence as
requested in your FOI request, namely:

From 1st January 2020 to the day this request is processed, I would like
to request all

correspondence and communications between this authority and the Care
Quality

Commission that mentions, or refers to, the coronavirus.

Please note that the CQC have sent regular emails requesting that
organisations update the CQC on the impact of COVID-19 (Subject: Update
CQC on the impact of COVID-19). These have been sent to several areas of
Optalis on a daily basis since 14 April 2020. We have included three of
these emails as they are identical each day, rather than supplying every
instance. Please let us know if you require every instance of these
emails.

Kind regards,

Information Governance Team

Trinity Court

Molly Millars Lane

Wokingham, RG41 2PY

Email: [email address]

[1]Web: [2]www.optalis.org

Optalis provides adult social care on behalf of the Royal Borough of
Windsor and Maidenhead and Wokingham Borough Council

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed. 

If you have received this email in error please notify the system manager.
Please note that any views or opinions presented in this email are solely
those of the author and do not necessarily represent those of the
company. Finally, the recipient should check this email and any
attachments for the presence of viruses. The company accepts no liability
for any damage caused by any virus transmitted by this email. Optalis
Limited. Registered in England No 7630156.  Registered Office: Trinity
Court, Molly Millars Lane, Wokingham, RG41 2PY

DISCLAIMER
You should be aware that all e-mails received and sent by this Council are
subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party. (The information contained in this message or
any of its attachments may be privileged and confidential and intended for
the exclusive use of the addressee). The views expressed may not be
official policy but the personal views of the originator.

If you are not the addressees any disclosure, reproduction, distribution,
other dissemination or use of this communication is strictly prohibited.

If you received this message in error please return it to the originator
and confirm that you have deleted all copies of it.

All messages sent by this organisation are checked for viruses using the
latest antivirus products. This does not guarantee a virus has not been
transmitted. Please therefore ensure that you take your own precautions
for the detection and eradication of viruses.

References

Visible links
1. [email address]
mailto:[email address]
2. Original URL: http://www.optalis.org/. Click or tap if you trust this link.
https://eur03.safelinks.protection.outlo...

Dear Jenna,

I am writing to respond to your Freedom of Information request dated 06
May 2020. Please find the details as follows:

This is a request for information under the Freedom of Information Act. I
would like to request the following information:

From 1st January 2020 to the day this request is processed, I would like
to request all correspondence and communications between this authority
and the Care Quality Commission that mentions, or refers to, the
coronavirus.

Please find the requested correspondence attached to this email. Any 3^rd
party personal information has been redacted under Section 40 ‘Personal
Information’ of the FOI Act.

This concludes your request reference FOI74962.

If you are unhappy with the information we have provided in response to
your request please write to:

Suzanne Martin

Electoral & Information Governance Services Manager

Acting Data Protection Officer

Royal Borough of Windsor & Maidenhead

Town Hall, St Ives Road

Maidenhead

SL6 1RF

or send an e-mail to [1][RBWM request email]

Yours sincerely

Angelica Popa

Information Governance and Elections Officer

Governance Service

Royal Borough of Windsor & Maidenhead

Town Hall, St. Ives Road

Maidenhead SL6 1RF

Website: [2]http://www.rbwm.gov.uk

Follow us on Twitter: [3]@RBWM

Like us on [4]Facebook

This message is personal to and intended for the exclusive use of the
named addressee only. It may contain material protected by legal or other
privilege (laws restricting its use). If this message reaches you in error
we apologise – in which case we request that you do not save it, print it,
forward it, act on it, or tell anyone anything about it. All emails
received and sent by the Royal Borough of Windsor and Maidenhead are
subject to the Freedom of Information Act 2000 and other legislation, and
may therefore be disclosed to a third party. Any views or opinions in this
email are solely those of the author, and do not necessarily represent
those of the Royal Borough. We also have partnerships with third parties
(including Optalis and Achieving for Children who provide social care on
behalf of the Royal Borough of Windsor and Maidenhead). The content of any
emails sent by employees of these partners remain their responsibility,
and are not the Royal Borough’s responsibility. All emails sent by the
Royal Borough are checked for viruses, but this does not constitute a
guarantee that they are virus-free. Thank you http://www.rbwm.gov.uk

References

Visible links
1. mailto:[RBWM request email]
2. http://www.rbwm.gov.uk/
3. http://twitter.com/rbwm
4. http://r20.rs6.net/tn.jsp?f=001yYr7w9vXM...